Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

David Chiurlea

Wolverhampton,Wolverhampton

Summary

A dedicated professional with expertise in outstanding customer service, adept at handling orders and resolving customer queries or complaints efficiently. Demonstrates a motivated and driven attitude to accomplish tasks set. Capable of multitasking effectively while maintaining high service standards. Quick in learning new roles or responsibilities making sure business demands are met and customers are satisfied.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Pharmacy dispenser apprentice level 2

Jhoots
Wolverhampton
01.2024 - 02.2025
  • Provided exceptional customer service as a Counter Assistant at Jhoots, handling medication inquiries and general customer queries.
  • Maintained accurate information by liaising with other pharmacies and businesses, ensuring patients received timely and precise information.
  • Dispensed medication and acquired a foundational understanding of their properties.
  • Adhered to SOPs rigorously to streamline operational efficiency.
  • Ensured timely delivery of medications to patients and managed supplier orders effectively.
  • Dealt with customer, GP's and other business phone calls and quires, making sure to accurately get their details and deal with it appropriately.
  • Participated in regular audits resulting in thorough checks of processes and procedures.
  • Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
  • Achieved deadline compliance with meticulous time management.
  • Took initiative in learning new techniques, leading to improved performance.
  • Handled sensitive data responsibly adhering to GDPR guidelines at all times.

Tire fitter

Kwikfit
06.2023 - 12.2023
  • Dealing with customer orders over the phone and making sure to get accurate details when doing so.
  • Any quires or questions answered confidently and accurately in a professional manner.
  • Changed people's tires and learnt how to effectively do my job as efficient and accurate as possible.
  • Provided satisfactory service from start to finish.
  • Promoted repeat business with excellent customer service skills.
  • Removed worn out tyres to enhance vehicle performance.
  • Repaired punctures in tyres for uninterrupted vehicle use.
  • Greeted and tended to customers to address queries and concerns.
  • Advised customers about products to address requirements for tyres.

Pharmacy technician level 3

BD healthcare
Oldbury, Sandwell
02.2025 - Current
  • This level is a continuation from my level 2.
  • I learn on a more deeper level about medications and the how everything works in the body.
  • Taking on more responsibility dealing with more patient information and making sure I handle it in a very professional manner.
  • Do different type of services like blood pressures and etc.
  • More independent on tasks and make sure more workload is completed at a fast and effective rate.
  • Deal with more sophisticated quires from patients about their medication.
  • Maintained clean work environment, promoting health and safety regulations compliance.
  • Dealt with prescription queries, improving patient care quality.
  • Managed cash register efficiently during busy periods ensuring swift customer service.

Education

GCSE's - All grades passed

Heath park
01.2017 - 06.2022

NVQ Level 2 - Mechanic

Walsall College
Walsall
09.2022 - 09.2023

Skills

  • Outstanding customer service ( Taking orders, dealing with customers quires or complaints etc)
  • Cash handling ( Dealing with cash payments or online payments, cashing up for the company)
  • Opening and closing procedures for the business
  • Motivated and driving attitude when dealing with customer requests or completing out tasks
  • Skill using operating systems ( Microsoft 365, teams, Word, PowerPoint, Outlook, OneDrive, Microsoft excel, Titan and ProScript)
  • Multitasking efficiency ( Handling multiple tasks at once whilst still operating at a satisfactory level of service)
  • Patient counselling ( Dealing with patients private quires in a professional manner following company SOP's or legislations)

Languages

English
Fluent
Romanian
Fluent

Certification

Level 2 diploma in vehicle repair.

Level 2 pharmacy dispenser

Driving license

Affiliations

  • Cars
  • Spending time with family
  • Boxing

Timeline

Pharmacy technician level 3

BD healthcare
02.2025 - Current

Pharmacy dispenser apprentice level 2

Jhoots
01.2024 - 02.2025

Tire fitter

Kwikfit
06.2023 - 12.2023

NVQ Level 2 - Mechanic

Walsall College
09.2022 - 09.2023

GCSE's - All grades passed

Heath park
01.2017 - 06.2022

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