David Burt
Feltham,UK
Summary
Dedicated Customer Service Professional with a robust background in inventory management and sales training. Enhanced team performance and customer satisfaction through effective problem-solving and communication skills. Focused on delivering exceptional experiences and ensuring visitor satisfaction.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work history
Rides Host
Merlin Entertainments Thorpe Park Resort
05.2022 - 08.2025
- Ensured everyone's safety by following strict rules and guidelines.
- Maintained safety for all individuals on and around the rides
- Monitored the wellbeing of guests during their time on or waiting for the ride
- Acquired knowledge of multiple rides to enhance guest experiences and maintain safety standards.
- Had great customer service having to talk to guests everyday face to face
- Gained skills to work in a busy and fast environment
- Maintained cleanliness of ride area at end of day
Night shift operator
Sainsbury
12.2021 - 02.2022
- Handled heavy boxes and equipment safely in the warehouse
- Ensured timely completion of deliveries
- Maintained cleanliness of aisles to meet company standards
- Ensured shop was fully stocked and maintained cleanliness throughout day
Construction Labourer
Macai Projects Ltd England
03.2017 - 12.2019
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Executed tear-down of existing structures, facilitating preparation for new construction.
- Cleared construction sites by removing debris, enhancing safety and readiness for ongoing work.
- Loaded and unloaded building materials used for construction.
- Cleared drains and drainpipes and cleaned gutters.
- Removed damaged tile, brick and mortar.
- Took on additional responsibilities and worked extended hours to ensure timely project completion.
H B Leisure Ltd Chertsey
04.2016 - 10.2016
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Achievements and responsibilities:
Education
GCSE -
Rivers Academy West London
FelthamSkills
- Customer service excellence
- Opening and closing procedures
- Inventory management
- Diversity adaptation
- Excellent people skills
- Problem-solving skills
- Sales training
- Upselling
Timeline
Rides Host
Merlin Entertainments Thorpe Park Resort
05.2022 - 08.2025
Night shift operator
Sainsbury
12.2021 - 02.2022
Construction Labourer
Macai Projects Ltd England
03.2017 - 12.2019
H B Leisure Ltd Chertsey
04.2016 - 10.2016
GCSE -
Rivers Academy West London