Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Briscall

Manchester,Greater Manchester

Summary

With background in customer service and mentoring, I bring strong communication and interpersonal skills to support individuals in achieving their employment goals. Skilled in active listening and problem-solving, I excel at identifying barriers and creating tailored action plans. My empathetic approach and ability to build trust make me effective in guiding and motivating job seekers. Experienced in supporting individuals to achieve career goals. Creates tailored coaching plans and provides motivational guidance. Strong communicator with knack for identifying strengths and opportunities. Dynamic human resources professional with expertise in providing advice and guidance on human resources topics and needs. Committed to supporting recruiting as well as developing, engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resources management. Professional with experience providing personalised support and guidance to individuals seeking employment. Skilled in conducting one-on-one sessions, identifying barriers to employment, and developing tailored action plans. Adept at building relationships with both clients and employers to facilitate job placements and career progression. Reliable Work Coach with substantial background supporting job seekers in achieving employment goals. Demonstrates strong interpersonal skills, fostering positive relationships and providing tailored career advice. Effective at developing job search strategies, conducting mock interviews, and enhancing CVs to increase job seeker success. Brings compassionate approach to guidance, ensuring each individual reaches their full potential. Perceptive professional with background in researching and advising on matters critical to career growth. Superb understanding of UK employment law. Active listener, negotiator and interviewer captures fascinating insights to inform decision-making. Productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Qualified Work Coach with extensive background in advanced management processes. Utilizes superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently.

Overview

19
19
years of professional experience

Work History

Work Coach Manager

DWP
Manchester, Greater Manchester
11.2007 - Current

Spearhead initiatives to enhance career development for diverse groups within the civil service.

Demonstrate proficiency in role by executing key responsibilities with ownership and diligence.

  • Monitored clients' progress towards employment goals and provided timely feedback and adjustments to plans.
  • Displayed emotional intelligence to assess people's character.
  • Offered advice on professional development opportunities, including courses and workshops, to enhance clients' employability.
  • Demonstrated outstanding listening and communication skills to obtain information.
  • Handled incidents and escalated issues with calm, diplomacy and excellent judgment.
  • Resolved issues with unsatisfactory placements impacting student learning or employer satisfaction.
  • Monitored clients' progress towards employment goals, providing timely feedback and adjustments to plans.

Financial advisor in Debt Management

Civil Service
Manchester, Greater Manchester
11.2006 - 11.2007
  • Developed and maintained strong relationships with clients through regular, meaningful communication, building trust and loyalty.
  • Consulted with clients to assess and meet short- and long-term financial goals.
  • Resolved client queries and concerns promptly, demonstrating commitment to exceptional customer service.
  • Advised and implemented appropriate insurance cover for clients.
  • Assisted clients in setting realistic financial goals, developing actionable plans to achieve them.
  • Counselled clients on financial matters and provide recommendations investment opportunities, products and services based on client needs and asset availability.
  • Developed and deepened relationships with new and existing clients.
  • Promoted business to increase customer base and grow revenue.
  • Tailored investment strategies to match individual client profiles, focusing on long-term financial security and growth.
  • Interviewed clients to identify income, expenses and financial objectives, developing customised financial plans suitable for needs.

Education

A-Levels - Business

Eccles College
Manchester
01-2005

A-Levels - Maths

Eccles College
Manchester
01-2005

A-Levels - Business

Eccles College
Manchester
01-2004

Skills

  • Leadership & Team Management: Demonstrated ability to manage diverse teams, fostering a collaborative and results-oriented environment
  • Career Coaching & Development: Expertise in creating and managing career development programs tailored to various demographics
  • Data Analysis: Proficient in using data to drive decision-making and program enhancements
  • Stakeholder Engagement: Proven ability to build and maintain relationships with various stakeholders, including community organizations, employers, and government entities
  • Communication: Exceptional verbal and written communication skills, adept at presenting ideas and information clearly and persuasively
  • Emotional intelligence
  • Client relationship management
  • Career development
  • Feedback provision
  • Conflict resolution
  • Workshop facilitation
  • Financial planning
  • Goal setting
  • Customer service
  • Problem solving
  • Active listening
  • Professional development
  • Decision making
  • Trust building
  • Team collaboration
  • Patience and tolerance
  • Professionalism
  • Data protection
  • Counselling proficiency
  • Motivational coaching
  • Training and Development
  • Organisation
  • File and records management
  • Training development
  • Motivational
  • Employee engagement
  • Career development understanding
  • Resource planning
  • Case Management
  • Motivational techniques
  • Resilience building
  • Candidate sourcing
  • Goal setting guidance
  • Performance analysis

Timeline

Work Coach Manager

DWP
11.2007 - Current

Financial advisor in Debt Management

Civil Service
11.2006 - 11.2007

A-Levels - Business

Eccles College

A-Levels - Maths

Eccles College

A-Levels - Business

Eccles College
David Briscall