Summary
Overview
Work history
Education
Skills
References
Timeline
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DAVID BRERETON

Moreton,Merseyside

Summary

Results-driven professional with expertise in interpersonal communication, team leadership, and customer service. Demonstrates proficiency in fostering team engagement, enhancing customer relations, and implementing cost control strategies to optimise financial performance. Skilled in budgeting understanding, financial reporting, and health and safety compliance, with hands-on experience in POS system usage. Committed to driving operational excellence while maintaining a focus on sustainable growth and organisational success.

Overview

5
5
years of professional experience

Work history

Assistant General Manager

Salthouse Chester
01.2025 - 06.2025
  • Conducted performance reviews, identified areas of improvement.
  • Coordinated event planning, delivered successful functions and celebrations eg with Wrexham AFC
  • Enhanced guest satisfaction by addressing and resolving complaints swiftly.
  • Ensured compliance with EHO regulations for safe operation, acheived a 5* EHO rating.
  • Monitored labour and stock spending to ensure staff costs and GP met the targets for that period.
  • Met health and safety guidelines to maintain compliant working environments (PILLA Checklists)
  • Coached front of house teams in delivering a smooth, professional and comfortable service.
  • Handled customer complaints calmly and professionally to maintain reputation.
  • Developed and constructed a stock system that streamlined the stock take process, generating suggested orders based on consumption.

Assistant General Manager

Nova Scotia, Liverpool
Liverpool
01.2024 - 01.2025
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Ensured compliance with local licensing laws for smooth operation of the restaurant- licensing display, pour tests.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction. Ensuring steps of service and operation were delivered in a detailed brief.
  • Developed and costed cocktail menus, resulting in increased cocktail sales at a preferable GP margin.
  • Completed accurate end-of-day financial routines for sales reconciliation agains cash and card transactions, identifying and ironing out any issues.
  • Achieved smoother operations with staff scheduling and shift management by introducing rota'd split shifts.

Assistant General Manager

Farmers Arms, Frankby
Frankby
07.2022 - 12.2023
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Monitored health and safety measures for guaranteed compliance.
  • Set policies and processes outlining expectations on employee behaviour at every level.
  • Prepared and reviewed procedural documents for daily operations regarding cleanliness and hygiene of the restaurant.
  • Prepared, received and recorded stock deliveries in accordance with weekly sales forecasts.
  • Built solid relationships with both staff and customers ensuring a positive atmosphere for both.

General Manager

Brass Monkey
Liverpool
01.2020 - 07.2022
  • Developed menus with strict cost controls to maximise restaurant profits.
  • Negotiated with suppliers to obtain quality ingredients at excellent prices.
  • Planned staff rotas to meet customer demand whilst remaining under budget.
  • Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Developed cocktail menus, resulting in increased beverage sales.
  • Implemented health and safety protocols for protection against COVID-19.
  • Minimised Covid-19 transmission risk by effectively controlling number of guests.
  • Developed a profitable food menu when eating was a requirement of opening, built up rapports with suppliers.

Education

A-Levels -

St Anselm's College
Birkenhead, Wirral

Skills

  • Interpersonal communication
  • Team Leadership
  • Customer Service
  • Team engagement
  • Customer relations
  • Budgeting understanding
  • P&L management
  • Cost control strategies
  • Financial reporting
  • Health and Safety Compliance
  • POS system usage
  • Shift Management
  • Technical software proficiency

References

References available upon request.

Timeline

Assistant General Manager

Salthouse Chester
01.2025 - 06.2025

Assistant General Manager

Nova Scotia, Liverpool
01.2024 - 01.2025

Assistant General Manager

Farmers Arms, Frankby
07.2022 - 12.2023

General Manager

Brass Monkey
01.2020 - 07.2022

A-Levels -

St Anselm's College

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DAVID BRERETON