David Boyle

Work History

Scottish Fire and Rescue Service

Motherwell, North Lanarkshire

05.2019 - 06.2022

Monitored health and safety measures for guaranteed compliance.
Developed organisational policies for administrative oversight and internal controls.
Led and managed operational staff to maintain smooth daily operations.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Represented organisation at seminars, conferences and various events.
Designed and implemented training to further develop staff based on organisational goals.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Analysed and resolved complex resource management issues for optimised scheduling.

Scottish Fire and Rescue Service

Coatbridge, North Lanarkshire

04.2018 - 06.2019

Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
Led Watch/shift meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Motivated and trained employees to maximise team productivity.
Encouraged and promoted ideas aligned to organisational needs and benefits.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Managed and motivated high-performing teams for successful KPI attainment.
Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive staff development.
Noted employee absences and grievances, and improved team development and performance with right training.
Supervised daily operations, acting as point of contact for any queries or obstacles.
Led and coached team leaders to meet performance targets and deliver operational excellence.
Established and communication daily priorities to guide team activities.
Oversaw equipment availability and maintenance to guarantee optimal operations.

Scottish Fire and Rescue Service

Cambuslang, South Lanarkshire

04.2012 - 04.2018

Tailored training around work-related goals to achieve job progression and satisfaction.
Led functional and vocational training courses to upskill participants.
Increased employment development prospects through targeted training schemes.
Engaged and motivated participants through strong communication and relationship building.
Coached and mentored colleagues to deliver high quality learning sessions, identifying areas for improvement and providing detailed feedback in 1:1 meetings.
Assisted with promotion applications, identifying additional experience requirements and arranging practical training.

Scottish Fire and Rescue Service

Glasgow, Glasgow City

01.2007 - 04.2012

Maintained documents and records to comply with internal policies and external regulations.
Increased team productivity through effective staff planning, coordination and task delegation.
Maintained clean, organised working areas to create positive, productive environments with minimal risk.
Dealt with customer complaints and rectified product and service issues.
Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
Motivated team through providing hands-on practical support to all members of staff on duty.
Offered instruction, coaching and motivation for enhanced team morale.
Acted as point of contact and motivation for employees.

Scottish Fire and Rescue Service

Glasgow, Glasgow City

05.1996 - 01.2007

Checked equipment placement and tested operation of fire alarms, sprinkler systems and smoke detectors.
Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
Educated public and community on fire safety and prevention methods to increase awareness.
Assisted in salvage operations and post fire operations.
Completed consistent testing and inspections of gear, equipment and tools to verify readiness.
Administered first aid and medical treatment to those injured during fires and car accidents.
Patrolled burnt areas after fires, locating and eliminating hot spots to prohibit flaring or rekindling.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Established water supplies, connected hoses and directed water onto fires.
Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimise incidents.