Summary
Overview
Work history
Education
Skills
Timeline
Generic

David Blainey

Maidstone,Kent

Summary

Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Excel at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognised for fostering positive workplace culture and driving continuous improvement.

Overview

28
28
years of professional experience
5
5
years of post-secondary education

Work history

Assistant manager

Jewson
Ashford, Kent
04.2014 - 06.2024
  • Improved customer service by implementing new procedures and protocols.
  • Minimised inventory loss for improved profit margins.
  • Streamlined store operations with efficient scheduling.
  • Increased staff productivity by providing comprehensive training programmes.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Created a positive work environment, resulting in higher employee morale.
  • Implemented promotional strategies for increased footfall during holiday seasons.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Monitored sales performance regularly adjusting strategies as required.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Provided support to manager during audits, ensuring accurate reports.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Monitored health and safety measures for guaranteed compliance.
  • Handled negotiations with outside vendors and service agencies to meet group needs.

Landscape gardener

Self Employed
Maidstone, kent
06.2002 - 03.2014
  • Coordinated closely with other tradespeople during projects requiring interdisciplinary collaboration such as architects or builders whilst constructing complex landscape features like outdoor kitchens or swimming pools.
  • Enhanced garden aesthetics by planting, pruning and cultivating a variety of plants.
  • Designed bespoke garden layouts for enhanced visual appeal.
  • Created tranquil environments with water features installation.
  • Constructed garden structures including sheds, fences and pergolas to client specifications.
  • Lifted and moved heavy items in line with health and safety policies.
  • Worked on hard landscaping projects such as driveways and patios.
  • Built gazebos, fencing and decking.
  • Trimmed trees and shrubs to create neat and accessible outdoor spaces.
  • Delivered projects in line with budget and timeframe requirements.
  • Liaised with clients directly to identify and cater to strict garden specifications.

Chef

whitbread
Maidstone, Kent
07.1996 - 04.2002
  • Streamlined kitchen operations for enhanced efficiency.
  • Reduced food waste to improve profitability.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Developed new recipes for a diverse culinary experience.
  • Collaborated closely with suppliers, secured fresh ingredients daily.

Education

GCSEs -

st Simon Stock
Maidstone, Kent
09.1991 - 06.1996

Skills

  • Basic mathematics
  • Decision-Making aptitude
  • Honesty and transparency
  • Warehouse equipment usage
  • Building materials expertise
  • Initiative drive
  • Stocktaking procedures
  • Sales influence
  • Patience with queries
  • Order processing
  • Supplier liaison
  • Delivery scheduling
  • Clear communication
  • Product knowledge
  • Stock counting
  • Customer Service

Timeline

Assistant manager

Jewson
04.2014 - 06.2024

Landscape gardener

Self Employed
06.2002 - 03.2014

Chef

whitbread
07.1996 - 04.2002

GCSEs -

st Simon Stock
09.1991 - 06.1996
David Blainey