Highly experienced and results-driven C-level Executive with a strong and demonstrable track record in building teams, integrating acquisitions and growing technology, data, professional services, SaaS, B2B and B2B2C services across a variety of sectors, most recently in financial services and fintech.
Have led businesses and been on Executive and Plc Boards with turnovers of between £1m-£1bn, often operating in regulated environments. Experience of working in the UK, USA, France, Middle East, India and South East Asia.
Was the C-level and Exec lead on the growth strategy and equity story for Equiniti PLC (Advent PE-backed), which was floated on the FTSE in 2015 with a market cap of c.£500m – a very successful exit. Grew the core business organically while buying a number of bolt-on businesses in payments, regtech and shareholder administration. Under my strategic and sales leadership between 2013 and 2017, the business grew revenues by nearly 50% and ebitda by 54%. In 2015 (our maiden results on the FTSE), delivered growth in revenues of 26%, ebitda of 23% and free cash flow of 35%.
Have considerable digital and physical start-up and scale-up experience where the challenges are different to the larger corporates, e.g. the need to learn, iterate, pivot and execute at pace, while recruiting and retaining top talent. Have led small and large teams and businesses between 10 to 2000 employees, most recently as the CCO at Pollinate in London, a VC-backed SAAS / data fintech built around card payments for SMEs. Grew the business from zero to £20m between 2018 and 2022.
Am now looking for a permanent or interim CEO or CCO role where I can use my leadership, knowledge and experience to drive growth and shareholder value.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Chief Commercial Officer
Pollinate International
London, ENG
03.2018 - 04.2023
Responsible for international business development, covering European, LAM, SA, USA, Canadian and Australian markets
Built GTM plan (market scanning and filtering, marketing materials, value prop, business case, pipeline, CRM) and built team to execute
Acquired, analysed and made decisions based on market data to identify and win new clients, e.g. NAB (won), Wells Fargo, CIBC (won), BNP and Bradesco
In 2020-21, was CEO of two new data businesses:
Pollinate Live: data platform and fan app that enables sports clubs to provide better fan experience and generate more revenue by monitising its data (shop, payments, ticketing, F&B, website). Developed a proof of concept for Bath Rugby Club
Loupe: travel, hospitality and lifestyle business. Developed and tested strategy, raised funding and delivered beta platform within 12 months
Group Executive Director
Equiniti Group Plc
London, ENG
11.2013 - 09.2017
Joined the business and Group Executive Committee in November 2013, when Advent International PE owned it, with the specific remit to reinvigorate growth in order to deliver a successful exit in 2015
Responsible for Strategy and Business Development
Led the new business growth strategy and identified 18 new growth areas, distilled into 6 priorities, where Equiniti had the credibility and the market was both growing and liquid
Used the growth plan and the results delivered as the basis for the equity story to float to company on the FTSE in October 2015
Using a build and buy approach, delivered the strategy from May 2014 onwards. The results of the three-pronged growth plan:
2014: 10.6% revenue growth; 3.7% ebitda growth. Growth came mainly from much improved account management and more rigorous performance management of teams
2015 (our maiden results on FTSE): 26% revenue growth; 23% ebitda growth; FCF 35%. This showed immediate impact of new business growth strategy and bolt-on acquisitions
2016: 6.8% revenue growth; 18% ebitda growth
2017: 6.1% revenue growth; 6.6% ebitda growth
Ongoing, ran new business, key accounts, marketing, bidding and solution teams which numbered c100 people
Built the GTM, sales and account team infrastructure - CRM, pipeline, metrics, sales performance and effectiveness training
Co-founder and Non-Exec Chairman
Heist Group
London, ENG
01.2019 - Current
Co-founded new restaurant in Brixton. Raised £1.3m from new investors to fit out The Laundry restaurant
Business is thriving and profitable, serving 1000+ covers per week and delivering £1.2m+ in revenues, in spite of Covid, Brexit and higher energy costs
Lead organisation in setting goals and strategies. Chair business, leading on strategy, marketing and finances
Liaise with investors and Future Fund on all aspects of equity funding and loans
Chair shareholder meetings, disseminating information, and fielding questions
Author
Brothers In Arms
Paris, France
09.2017 - 10.2019
Spent 20 months writing book about France and journey of life of 33 of its greatest rugby icons of 1980s (e.g Rives, Blanco, Sella)
Self published - conducted all research, travel, player interviews (in French), transcriptions, writing and editing
Maintained informative social media to help further storylines and promote sales
Shortlisted for The Telegraph Rugby Book of The Year awards 2020
Featured on Radio 4 Today Programme Oct 2019 and in The Times June 2020
All profits go to four charities
Non-Exec Chairman
Carte Blanche Wines
London, UK
05.2018 - Current
Chair wine importing business selling to 120 UK based restaurants (incl many Michelin stars) and 20 wine merchants
Work with over 45 growers, including many sought after names
Working with MD, reduced fixed costs, increased gross margins and doubled turnover during 5 year period (2018-2023)
Chair shareholder meetings, disseminating information, and fielding questions
Provide recommendations on board of directors on group's effectiveness, actions, and future plans
Contributed to values, goals and strategic vision of organization
Managing Director
Serco Consulting, Serco Plc
London, ENG
09.2008 - 09.2013
Serco is a complex business delivering mission critical services for governments and companies across world
Ran Management Consulting business of Serco PLC (www.serco.com), FTSE 100 business services company with 120,000 people worldwide. Member of Global Management Team (top 100 employees worldwide running all key businesses and functions)
Had full P&L responsibility for delivering consultancy to external clients as well as through Serco outsourcing businesses where transformation capabilities are required to win and deliver complex programmes and contracts
Through specialist service lines, provided advice and delivery expertise in strategy, operations and digital transformation, service design, programme management, human performance, analytics and market research
When I joined in 2008, Serco Consulting was doing £25m in turnover and making £0.75m profit. By 2012, business was doing £30m in turnover of £3m of profit, and was instrumental in helping outsourcing divisions to win and deliver £1bn+ of contracts. Quadrupled profits and tripled margins, built specialist capabilities, won new clients and established a Consulting base in Middle East and India
During 2012, was responsible to Serco Group Executive Board for managing integration of Intelenet, Indian based BPO business with 35,000 employees operating across 36 centres throughout world. Delivered this on time and to budget, and hit 2011 targeted cost (£7m in H2) synergies and 2012 revenue synergies (£52m)
Advised number of clients at most senior levels including UK Cabinet Office.
Executive Director
Morse PLC
London, ENG
01.2002 - 09.2008
Executive Director of Morse PLC, management consulting and technology firm listed on LSE with offices across world
Had full P&L responsibility for delivering consultancy into the commercial sectors (retail, distribution, manufacturing and CPG)
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results
Worked closely with organizational leadership and board of directors to guide operational strategy. Had responsibility for operations in UK, Asia and USA
Led range of businesses with revenues of between £80m and £250m, increasing operating margins in all of them
Was on PLC and Executive Boards and played leading role in acquiring and integrating companies, and transforming Morse's business from technology reseller to consultancy and IT specialist.
Chief Operating Officer
SportBusiness Group
London, ENG
01.2000 - 01.2002
COO of sports media and marketing group backed by Warburg Pincus, global private equity firm
Created strategy to digitise sports marketing
Raised £5m to fund tech platform and growth
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Executive Director
Diagonal PLC
Farnham, ENG
01.1995 - 01.2000
Held number of sales and business management roles covering businesses in UK, USA, Singapore and Malaysia
Diagonal Group had revenues of approximately £10m in 1995 which grew to £80m with operating profits of £8m by 2000
Business floated on LSE in 1997, and led many of key sales which drove this growth (Tarmac, Mercedes-Benz, Porsche UK) and originated and integrated several bolt-on acquisitions
Post flotation, played key role in managing investor relations alongside Chairman/CEO.
Manager
Andersen Consulting
Paris And London, FRA And ENG
01.1990 - 01.1995
Performed number of SI and consulting roles in Product and Services sectors in both France and UK
Clients included French DWP (Caen), French Ministry of Finance (Paris), Organising Committee for 1992 French Winter Olympics (Albertville) and number of Train and Freight Operating Companies which were part of BR (Glasgow, London, Crewe)
Education
Bachelor of Arts - Economics, Politics and French
University of Loughborough
ENG
10.1986 - 06.1990
English as a foreign language -
College du Mourion
Avignon, France
01/1986 - 09/1986
High School Diploma -
King Edward's School
Bath, BAS
09/1978 - 06/1985
Skills
Strategic planningundefined
Accomplishments
A key leader in the charity 40tude whose purpose is to transform the detection and treatment of colon cancer. We do this in two ways:
We raise funds to support leading-edge research that will help transform the treatment of colon cancer
We promote awareness of the need to get screened regularly for colon cancer
I have participated in 8 long cycles over the last 10 years, as well as multiple other events, in order to raise funds for the charity
Interests
All sports, food, wine, travel, reading and history