Dave Hicks
St Albans,Hertfordshire
Summary
Experienced professional with focus on overseeing parts inventory and supply chain management. Improve operational efficiency and reduce downtime through streamlined inventory control and supplier coordination. Skilled in team leadership and process optimisation to enhance productivity and customer satisfaction.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Parts Supervisor
Citygate Kia
Watford & High Wycombe
08.2024 - Current
- Streamlined part order processing, significantly enhancing customer satisfaction.
- Managed stock levels to prevent shortages or excesses.
- Conducted regular inventory audits, ensuring accurate and up-to-date records.
- Provided comprehensive training for new staff, facilitating seamless team integration.
- Maintained store areas in compliance with health and safety policies.
- Investigated missing items and discrepancies to minimise losses.
- Reconciled stock counts to ensure complete inventory accuracy.
- Collaborated with department managers to align strategies with business objectives.
Specialist CSX Supply & Stock
Henkel
Hemel Hempstead, Hertfordshire
09.2023 - 07.2024
- Promoted a customer-centric mindset to deliver efficient support for diverse clientele.
- Managed out-of-stock allocation rules for sales orders, optimising inventory flow.
- Oversaw product lifecycle management, ensuring effective stock depletion and coordination with front office and supply planners.
- Ensured compliance with Henkel corporate standards in all operations.
- Handled stock shortages, managing both raw materials and finished goods effectively.
Parts Supervisor
Steven Eagell Toyota
Watford, Hertfordshire
06.2023 - 09.2023
- Resolved customer queries promptly, enhancing overall customer experience.
- Managed stock levels to prevent shortages and excesses efficiently.
- Ensured compliance with safety standards in storage facilities consistently.
- Filed accurate paperwork to maintain up-to-date records.
- Collaborated with service department to identify specific parts supply requirements.
Parts Manager
Norton Way Honda
Letchworth Garden City, Hertfordshire
09.2022 - 04.2023
- Trained team members on latest industry standards and practices, elevating service quality.
- Streamlined order fulfilment with new tracking procedures.
- Collaborated with other department managers to ensure a unified approach towards business objectives.
- Coordinated with service department for seamless operations.
- Improved parts inventory by implementing effective management systems.
Parts Manager
Currie Motors
Isleworth, Hounslow
11.2021 - 09.2022
- Administered annual budget guidelines and controlled expenditure accordingly, maintaining fiscal responsibility.
- Oversaw stock audits regularly to maintain accuracy in inventory counts.
- Enhanced customer satisfaction through timely delivery of ordered parts.
- Coordinated with service department for seamless operations.
- Focused on continuous improvement initiatives which resulted in streamlined operational processes within the parts department.
Warehouse Manager
Stanley
St Albans, Hertfordshire
08.2021 - 10.2021
- Optimised space utilisation by rearranging warehouse layout.
- Worked with supply chain professionals to monitor and replenish inventory levels.
Parts Manager
CSG Motor Company (Toyota & Lexus)
Chalfont St Giles, Buckinghamshire
12.2019 - 07.2021
- Established efficient storage solutions, resulting in easy access to required parts.
- Managed vendor relations to secure competitive pricing.
- Achieved quicker repair turnaround by ensuring availability of essential parts.
- Coordinated with service department for seamless operations.
- Liaised with suppliers for prompt resolution of any supply chain issues, minimising downtime.
- Ordered cost-efficient vehicle parts and accessories from reputable suppliers.
Parts Manager
Pentagon Paint & Body
Watford, Hertfordshire
02.2019 - 11.2019
- Improved parts inventory by implementing effective management systems.
- Maintained accurate records of received goods, facilitating easy tracking and accountability.
- Managed vendor relations to secure competitive pricing.
- Coordinated parts orders to facilitate timely vehicle repairs.
Parts Supervisor
Lexus Edgware Road
Colindale, Barnet
04.2010 - 01.2019
- Provided comprehensive training to new staff members for seamless integration into the team.
- Established strong relationships with suppliers to ensure steady supply of parts.
- Ensured safety standards were met within the storage facilities at all times.
- Maintained an organised inventory system for easy access to required parts.
- Enhanced customer satisfaction with efficient processing of part orders.
- Resolved customer queries promptly, improving customer experience.
- Responded swiftly to any discrepancies or issues in shipment, minimising delays in part delivery.
- Conducted regular audits of inventory, maintaining up-to-date records at all times.
Education
GCSEs - Maths, English, French, Science & History
Beaumont School
St Albans, Hertfordshire 09.1991 - 07.1996
Skills
- Inventory management
- Vendor relations
- Staff training
- Problem solving
- Process optimization
- Team collaboration
- Time management
- Strategic planning
Timeline
Parts Supervisor
Citygate Kia
08.2024 - Current
Specialist CSX Supply & Stock
Henkel
09.2023 - 07.2024
Parts Supervisor
Steven Eagell Toyota
06.2023 - 09.2023
Parts Manager
Norton Way Honda
09.2022 - 04.2023
Parts Manager
Currie Motors
11.2021 - 09.2022
Warehouse Manager
Stanley
08.2021 - 10.2021
Parts Manager
CSG Motor Company (Toyota & Lexus)
12.2019 - 07.2021
Parts Manager
Pentagon Paint & Body
02.2019 - 11.2019
Parts Supervisor
Lexus Edgware Road
04.2010 - 01.2019
GCSEs - Maths, English, French, Science & History
Beaumont School
09.1991 - 07.1996
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