Summary
Overview
Work history
Education
Skills
Timeline
Generic

Dave Hicks

St Albans,Hertfordshire

Summary

Experienced professional with focus on overseeing parts inventory and supply chain management. Improve operational efficiency and reduce downtime through streamlined inventory control and supplier coordination. Skilled in team leadership and process optimisation to enhance productivity and customer satisfaction.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Parts Supervisor

Citygate Kia
Watford & High Wycombe
08.2024 - Current
  • Streamlined part order processing, significantly enhancing customer satisfaction.
  • Managed stock levels to prevent shortages or excesses.
  • Conducted regular inventory audits, ensuring accurate and up-to-date records.
  • Provided comprehensive training for new staff, facilitating seamless team integration.
  • Maintained store areas in compliance with health and safety policies.
  • Investigated missing items and discrepancies to minimise losses.
  • Reconciled stock counts to ensure complete inventory accuracy.
  • Collaborated with department managers to align strategies with business objectives.

Specialist CSX Supply & Stock

Henkel
Hemel Hempstead, Hertfordshire
09.2023 - 07.2024
  • Promoted a customer-centric mindset to deliver efficient support for diverse clientele.
  • Managed out-of-stock allocation rules for sales orders, optimising inventory flow.
  • Oversaw product lifecycle management, ensuring effective stock depletion and coordination with front office and supply planners.
  • Ensured compliance with Henkel corporate standards in all operations.
  • Handled stock shortages, managing both raw materials and finished goods effectively.

Parts Supervisor

Steven Eagell Toyota
Watford, Hertfordshire
06.2023 - 09.2023
  • Resolved customer queries promptly, enhancing overall customer experience.
  • Managed stock levels to prevent shortages and excesses efficiently.
  • Ensured compliance with safety standards in storage facilities consistently.
  • Filed accurate paperwork to maintain up-to-date records.
  • Collaborated with service department to identify specific parts supply requirements.

Parts Manager

Norton Way Honda
Letchworth Garden City, Hertfordshire
09.2022 - 04.2023
  • Trained team members on latest industry standards and practices, elevating service quality.
  • Streamlined order fulfilment with new tracking procedures.
  • Collaborated with other department managers to ensure a unified approach towards business objectives.
  • Coordinated with service department for seamless operations.
  • Improved parts inventory by implementing effective management systems.

Parts Manager

Currie Motors
Isleworth, Hounslow
11.2021 - 09.2022
  • Administered annual budget guidelines and controlled expenditure accordingly, maintaining fiscal responsibility.
  • Oversaw stock audits regularly to maintain accuracy in inventory counts.
  • Enhanced customer satisfaction through timely delivery of ordered parts.
  • Coordinated with service department for seamless operations.
  • Focused on continuous improvement initiatives which resulted in streamlined operational processes within the parts department.

Warehouse Manager

Stanley
St Albans, Hertfordshire
08.2021 - 10.2021
  • Optimised space utilisation by rearranging warehouse layout.
  • Worked with supply chain professionals to monitor and replenish inventory levels.

Parts Manager

CSG Motor Company (Toyota & Lexus)
Chalfont St Giles, Buckinghamshire
12.2019 - 07.2021
  • Established efficient storage solutions, resulting in easy access to required parts.
  • Managed vendor relations to secure competitive pricing.
  • Achieved quicker repair turnaround by ensuring availability of essential parts.
  • Coordinated with service department for seamless operations.
  • Liaised with suppliers for prompt resolution of any supply chain issues, minimising downtime.
  • Ordered cost-efficient vehicle parts and accessories from reputable suppliers.

Parts Manager

Pentagon Paint & Body
Watford, Hertfordshire
02.2019 - 11.2019
  • Improved parts inventory by implementing effective management systems.
  • Maintained accurate records of received goods, facilitating easy tracking and accountability.
  • Managed vendor relations to secure competitive pricing.
  • Coordinated parts orders to facilitate timely vehicle repairs.

Parts Supervisor

Lexus Edgware Road
Colindale, Barnet
04.2010 - 01.2019
  • Provided comprehensive training to new staff members for seamless integration into the team.
  • Established strong relationships with suppliers to ensure steady supply of parts.
  • Ensured safety standards were met within the storage facilities at all times.
  • Maintained an organised inventory system for easy access to required parts.
  • Enhanced customer satisfaction with efficient processing of part orders.
  • Resolved customer queries promptly, improving customer experience.
  • Responded swiftly to any discrepancies or issues in shipment, minimising delays in part delivery.
  • Conducted regular audits of inventory, maintaining up-to-date records at all times.

Education

GCSEs - Maths, English, French, Science & History

Beaumont School
St Albans, Hertfordshire
09.1991 - 07.1996

Skills

  • Inventory management
  • Vendor relations
  • Staff training
  • Problem solving
  • Process optimization
  • Team collaboration
  • Time management
  • Strategic planning

Timeline

Parts Supervisor

Citygate Kia
08.2024 - Current

Specialist CSX Supply & Stock

Henkel
09.2023 - 07.2024

Parts Supervisor

Steven Eagell Toyota
06.2023 - 09.2023

Parts Manager

Norton Way Honda
09.2022 - 04.2023

Parts Manager

Currie Motors
11.2021 - 09.2022

Warehouse Manager

Stanley
08.2021 - 10.2021

Parts Manager

CSG Motor Company (Toyota & Lexus)
12.2019 - 07.2021

Parts Manager

Pentagon Paint & Body
02.2019 - 11.2019

Parts Supervisor

Lexus Edgware Road
04.2010 - 01.2019

GCSEs - Maths, English, French, Science & History

Beaumont School
09.1991 - 07.1996
Dave Hicks