
Innovative professional with knack for resolving technical issues and providing exceptional customer support. Skilled in troubleshooting and communication, ensuring seamless user experiences and swift resolution of problems. Poised to drive impactful improvements in service delivery and client satisfaction.
Seasoned professional focused on support engineering. Capable of enhancing system reliability and user satisfaction through proactive troubleshooting and problem resolution. Specialised in fostering relationships with clients and users, ensuring seamless technical support and facilitating continuous improvement.
Experienced on installations, support and team management across lots of telecoms I have experience on various PBX including Samsung/LG/NEC/Wildix I have installed and maintained all of the listed PBX onsite and remotely I have also managed team of upto 30 engineers across the UK on various contracts