Dave Bisgrove
Apt 33, Advent House, 2 Issac Way, Manchester ,Lancs
Summary
Customer-focused group sales manager, specialising in travel trade segments within hospitality. Successfully contributing to company profits through excellent client relationships. Skilled at effective negotiations, contracting and problem solving. Understanding clients needs and challenges and utilises excellent organisational skills to meet deadlines & financial targets whilst promoting the brand.
Overview
25
25
years of professional experience
Work History
UK & Europe Sales Manager - Leisure
Hotel Co 51
05.2023 - Current
- Supported leisure segment across 31 hotels in 9 countries.
- Attended trade shows and industry events globally to promote company.
- Managed key partner accounts to maximise production.
- Identified hotel needs and sourced relevant solutions.
- Maintained CRM systems and databases.
- Conducted training and updates for reservations team and GMs to ensure awareness of key partners and potential opportunities.
- Represented hotel company at association events (ETOA, CTA & UKInbound).
- Sit on Advisory Council for European Tourism Association
- Attend regular commerical meetings, Hotel deep dive meetings, budget meetings.
Group Sales Manager - Leisure
Jupiter Hotels / Interstate hotels /Aimbridge EMEA
Manchester , Lancs
11.2015 - 04.2023
- Hosts regular client appointments to promote a multi branded portfolios of hotels.
- Contracted annual allocations and group series across different segments.
- Worked closely with own preferred partners to leverage relationships supporting the drive of business across the group for the leisure segment.
- Developed a pipeline of new business opportunities encompassing existing accounts and growing market share/incremental revenues.
- Educate hotels on the travel trade segment and provide consulting on how to grow revenue from this segment.
- Trouble shooting, particularly difficult client queries or complaints.
- Represent the company and its values and business principles during Sales Calls, Events & Trade shows
- Liaise with revenue teams to ensure rates and contracts are in place ready for contracting season.
- Working closely with CRO to ensure all opportunities are followed up.
- Working with marketing to collate marketing collateral to promote the portfolio .
Reservations Manager - Groups
Jupiter Hotels
Manchester, Lancashire
02.2009 - 11.2015
- Overseeing the groups reservation team to ensure group enquiries standards are adhere to at all times, ensuring all potential revenue is captured.
- Monitoring email inboxes for the 32 hotels ensuring emails were answered by reservations team.
- Ensuring all team members activities are completed on daily basis.
- Arranged team rotas to meet operational needs within staffing budgets.
Conference and Events Manager
Jupiter Hotels
Manchester, Lancashire
03.2006 - 02.2009
- Managed a team of 6 Co-ordinator's looking after 14 meeting / events rooms ranging from 10 - 800pax.
- Conducted show round and client meetings for large meeting and events.
- Working with revenue team we marketed conferences and events strategically to maximise attendance.
- Responsible for drawing up event contracts to secure high-value deals.
Conference and Event Coordinator
Holiday Inn Hotel
Taunton, Somerset
11.2001 - 03.2006
- Consulted with clients to determine event requirements and assess package options.
- Managed small and large scale events, conferences and seminars.
- Handled administrative requirements for events to manage contracts, payments and records.
Education
GCSEs - Maths, English, Geography, Drama
Stanchester School
Skills
- Effective Leisure Sales Manager widely known across multi brands and markets/segments
- Excellent client relationship building skills
- Ability to deal with challenging situations whist maintaining relationships
- Exceptional knowledge of the travel trade segment
- Salesforce CRM trained
- Sales plan implementation
Accomplishments
- Marriott EMEA Account Focused Sales Leader of the Year 2025
- ETOA Advisory Council Member
Timeline
UK & Europe Sales Manager - Leisure
Hotel Co 51
05.2023 - Current
Group Sales Manager - Leisure
Jupiter Hotels / Interstate hotels /Aimbridge EMEA
11.2015 - 04.2023
Reservations Manager - Groups
Jupiter Hotels
02.2009 - 11.2015
Conference and Events Manager
Jupiter Hotels
03.2006 - 02.2009
Conference and Event Coordinator
Holiday Inn Hotel
11.2001 - 03.2006
GCSEs - Maths, English, Geography, Drama
Stanchester School