Dave Antwi-Boasiako
Manchester,United Kingdom
Summary
Adaptable and motivated professional with experience in leadership, team supervision, and customer service. Skilled at organising priorities, solving problems, and communicating effectively to support team performance and achieve business goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Team Leader
Morrisons
Manchester
2022.03 - Current
- Trained and operated tills across multiple stores.
- Oversaw Click & Collect as well as other online delivery services’ order fulfilment.
- Managed kiosk operations, including age-restricted sales and lottery services.
- Supervised self-checkout and petrol station operations, ensuring high customer satisfaction.
- Acted as duty supervisor for extended shifts (up to 8-12 hours), maintaining smooth and consistent store operations.
- Assisted with staff rota planning and shift co-ordination.
- Streamlined workflow for more efficient process.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Resolved disputes with customers amicably, improved brand reputation.
Catering assistant
IJ Finger Licking Catering Service
Manchester
2021.05 - 2021.07
- Provided excellent customer service, ensuring guest satisfaction.
- Prepared high-quality meals for customer satisfaction.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Enhanced customer experience by promptly addressing queries and complaints.
- Collaborated with other team members for smooth catering operations during events.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
Education
BSc(Hons) - Architecture
Sheffield Hallam University
Sheffield 2023.09 - 2026.04
A-Levels - A-Level Graphic Design, A-Level 3D Design, BTEC IT
Aquinas College
ManchesterGCSEs - GCSE Art, GCSE Combined Science, GCSE English Language, GCSE English Literature, GCSE Mathematics, GCSE Physical Education
St Thomas More RC College
ManchesterSkills
- Leadership & Management
- Customer Service & Communication
- Adaptability & Problem-Solving
- Organisation & Prioritisation
- Analytical Thinking
- Issue resolution
- Team supervision
Affiliations
- Sports & Working out
- Graphic Design
- Music
- TV & Movies
Languages
Spanish
Beginner
Twi / Akan (Ghanaian)
Intermediate
Timeline
BSc(Hons) - Architecture
Sheffield Hallam University
2023.09 - 2026.04
Team Leader
Morrisons
2022.03 - Current
Catering assistant
IJ Finger Licking Catering Service
2021.05 - 2021.07
A-Levels - A-Level Graphic Design, A-Level 3D Design, BTEC IT
Aquinas College
GCSEs - GCSE Art, GCSE Combined Science, GCSE English Language, GCSE English Literature, GCSE Mathematics, GCSE Physical Education
St Thomas More RC College