Davane Patterson
Woking,Surrey
Summary
A dedicated professional with a strong foundation in customer service and relations, known for an enthusiastic and positive nature. Demonstrates exceptional teamwork and collaboration skills, complemented by fluency in English. Trained Lifeguard. Committed to fostering positive client interactions and contributing to team success. I am available to work immediately.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Customer Sales Representative
Scuba Carrib
Negril, Jamaica
01.2023 - 03.2025
- Worked as part of a team to deliver personalised holiday tour solutions.
- Provided product information, influencing purchase decisions.
- Cultivated strong relationships with customers to enhance loyalty.
- Handled financial transactions to ensure accuracy - Collected and processed payments.
- Met daily targets whilst maintaining a positive attitude under pressure.
- Managed customer complaints, improving overall satisfaction.
- Ensured high-quality service with consistent follow-ups.
Tour Guide & Boat Lifeguard
Sea Shell Glass Bottom Boat
Negril, Jamaica
03.2018 - 01.2023
- Demonstrated excellent communication skills to engage diverse audiences from around the world.
- Prepared detailed itineraries for optimal tour experiences
- Trained Lifeguard able to safely take customers swimming, snorkelling & fishing in the sea.
- Ensured compliance with health and safety regulations throughout the tour duration.
- Performed First Aid when necessary, prioritising tourist's health and well-being.
- Showcased in-depth knowledge of local history for tourists' education.
- Entertained tour guests with fun props, stories and activities.
Sales Assistant
Yvonne Sewell Supermarket Store
Negril, Jamaica
01.2015 - 06.2017
- Maintained well-stocked checkout areas
- Provided support during stock replenishment tasks
- Assisted till operations effectively whilst keeping accurate transaction records.
- Upheld store cleanliness standards, contributing to a pleasant shopping environment.
- Built strong relationships with regular customers for repeat business.
Education
Rhodes Hall High School
Negril Jamaica 09.2007 - 08.2012
Skills
- Fluent in English
- I have the right to work in the UK (sharecode shared on request)
- Customer Service & relations
- Excellent telephone etiquette
- Teamwork and collaboration
- Enthusiastic Happy Nature
- Trained Lifeguard - Royal Life Saving Society Jamaica (RLSS Jamaica)
Affiliations
- Cooking, Music, Art & Cultures
References
References available upon request.
Timeline
Customer Sales Representative
Scuba Carrib
01.2023 - 03.2025
Tour Guide & Boat Lifeguard
Sea Shell Glass Bottom Boat
03.2018 - 01.2023
Sales Assistant
Yvonne Sewell Supermarket Store
01.2015 - 06.2017
Rhodes Hall High School
09.2007 - 08.2012
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