DAUREEN SEDE
Nuneaton,Warwickshire
Summary
Strategic professional specialising in Scrum, SAFe, and Kanban frameworks, with expertise in PI Planning and Agile Release Train coordination. Focused on flow optimisation, continuous improvement, and agile metrics to enhance decision-making. Experienced in DevOps practices and continuous delivery, prioritising Definition of Ready and Definition of Done. Strong background in digital and data product delivery, stakeholder engagement, and conflict resolution.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Scrum Master
BT Group
Birmingham
2021.05 - 2026.02
- Facilitated PI Planning events, aligning teams with business strategy and ensuring coordination across multiple stakeholders.
- Facilitated all time-boxed Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Backlog Refinement) ensuring productive and outcome-focused sessions.
- Managed inter-team dependencies within and outside the ART, identifying and resolving blockers to sustain delivery flow.
- Collaborated with Product Owners to maximise value delivery and ensure work met agreed Definition of Done standards.
- Used Agile metrics (velocity, cycle time, burn-down/up charts, cumulative flow diagrams) to drive improvements in throughput and predictability.
- Promoted DevOps best practices and Continuous Delivery principles to improve deployment frequency and reduce lead time.
- Improved team flow by implementing WIP limits and backlog refinement improvements, increasing sprint predictability and delivery confidence.
- Facilitated conflict resolution, fostering a psychologically safe environment that enhanced team collaboration and performance.
- Facilitated team interactions with non-Agile governance structures within a regulated enterprise.
- Scrum Master for multiple cross-functional digital delivery teams (8–12 members per team) operating within a SAFe Agile Release Train (ART) environment. Supporting delivery of digital and data planning products to improve operational efficiency and business insights.
Scrum Master
Digitaall Ltd
London
2018.07 - 2021.04
- Facilitated Scrum and Kanban teams delivering digital solutions across multiple industries.
- Coached Product Owners on backlog prioritisation, value-based decision making and roadmap communication.
- Improved team throughput by introducing data-driven performance tracking via Jira dashboards.
- Established working agreements, DoR and DoD standards to improve quality and reduce rework.
- Resolved impediments and cross-team dependencies to optimise value delivery.
- Prepared teams for scaled planning events and coordinated cross-team alignment.
- Implemented retrospective action tracking to improve sprint effectiveness.
- Fostered CI/CD awareness and collaboration with DevOps teams to enhance release reliability.
- Supported financial, retail and technology clients through Agile transformation initiatives, delivering digital products within cross-functional teams.
- Key Responsibilities & Achievements:
Project Manager
Hewlett Packard Enterprise
2015.03 - 2018.06
- Delivered technology projects within scope, budget, and timeline by adhering to structured governance protocols.
- Managed risks and dependencies while communicating effectively with stakeholders across business units to ensure project alignment.
- Led end-to-end project delivery in enterprise technology environments, working closely with technical and business stakeholders.
- Established stakeholder management practices within regulated portfolio environments to enhance collaboration and project clarity.
- Reported progress and financials to senior leadership.
- Implemented process improvements based on lessons learned.
- Key Responsibilities & Achievements:
Education
Bachelor of Science - BSc Political Sciences
University Of Buea
Buea/Cameroon 2001.10 - 2005.12
Skills
- Scrum, SAFe & Kanban Frameworks
- PI Planning & Agile Release Train (ART) Coordination
- Flow Optimisation & Continuous Improvement
- Agile Metrics & Data-Driven Decision Making
- DevOps & Continuous Delivery Practices
- Definition of Ready (DoR) & Definition of Done (DoD)
- Story Estimation, Tracking & Defect Management
- Cross-Team Dependency Management
- Digital & Data Product Delivery
- Stakeholder engagement
- Conflict Resolution & Coaching Techniques
- Enterprise delivery environments
Certification
- Professional Scrum Master (PSM I) – Scrum.org
- Certified SAFe 5 Agilist
- ISEB-ISTQB Foundation Level Certificate in Software Testing
TOOLS & TECHNOLOGIES
- Jira | Confluence | Azure DevOps | AWS | Miro | Mural | Trello
- CI/CD | Git | HP Quality Centre
- Microsoft Office Suite
Timeline
Scrum Master
BT Group
2021.05 - 2026.02
Scrum Master
Digitaall Ltd
2018.07 - 2021.04
Project Manager
Hewlett Packard Enterprise
2015.03 - 2018.06
Bachelor of Science - BSc Political Sciences
University Of Buea
2001.10 - 2005.12