DAUL MIA KWON
Notting Hill,London
Summary
I am a hardworking and adaptable professional with diverse experience in hospitality, retail, and customer service across South Korea and Australia. Currently based in the UK on a YMS visa (valid for two years), I am eager to contribute my skills and gain valuable experience. My background includes roles in restaurants, bars, a movie theatre, and a multi-brand store, where I honed my customer service abilities and excelled in dynamic, fast-paced environments. A quick learner with a strong work ethic, I am enthusiastic about joining a team and advancing my career in the UK.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Server
SONO(Japanese fine dining restaurant)
Brisbane, Australia
01.2020 - 06.2020
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Set tables, ensuring a comfortable environment for customers.
- Stocked up drinks and bar snacks ahead of shift to meet demands of peak business hours.
Bar staff member
Blab
Seoul, Korea
09.2024 - 11.2024
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Handled and moved supplies between stores and bars for restocking and storage.
Theatre usher
Lotte cinema
Seoul, Korea
12.2023 - 07.2024
- Maintained cleanliness in auditorium for a more enjoyable experience for audience members.
- Checked tickets at entrance, ensuring only valid ticket holders accessed the venue.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Kept track of allergies and dietary restrictions, verifying delivery of correct meals and snacks for camper needs.
Senior Manager
BIND
SEOUL, SOUTH KOREA
Mar 2018 - Nov 2019
- Designed and implemented training to further develop staff based on business goals.
- Monitored stock levels, managing inventories and logistics to maximise sales potential.
- Guaranteed excellent customer service standards, training team in performance and sales strategy.
- Completed opening and closing procedures each day.
Education
Associate degree - Playwriting
Seoul Institude Of Art
Seoul, Korea 03.2014 - 02.2018
Skills
License - GCS Techno Bartender Level 1
- Hospitality service expertise
- Cocktail preparation
- Beverage service
- Food running
- Stock counting
- Product display creation
Languages
Korean
Native
English
Intermediate
Timeline
Bar staff member
Blab
09.2024 - 11.2024
Theatre usher
Lotte cinema
12.2023 - 07.2024
Server
SONO(Japanese fine dining restaurant)
01.2020 - 06.2020
Senior Manager
BIND
Mar 2018 - Nov 2019
Associate degree - Playwriting
Seoul Institude Of Art
03.2014 - 02.2018
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