Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DAUANNDRA WALTERS

Derby

Summary

I am a highly organised, self-motivated, and enthusiastic individual with strong interpersonal skills, capable of thriving in fast-paced, dynamic environments. My ability to manage multiple tasks effectively, combined with a keen attention to detail, allows me to consistently meet deadlines and ensure the highest standards of work. With a proactive approach to problem-solving and a focus on continuous improvement, I am eager to apply my skills in facility management. I am committed to maintaining efficient operations, ensuring safety and compliance, and delivering quality results while fostering positive relationships with colleagues, contractors, and stakeholders.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Contracts Administrator

Sinfin
Derby
02.2025 - Current
  • Collaborated with the Infrastructure Management Team and Contract Supervising Officer to streamline project workflows, improving efficiency by 20%.
  • Led the Contract Support Team to achieve a 30% increase in contract efficiency and improved stakeholder communication.
  • Led a team of three administrators to boost support efficiency by 20%, enhancing customer satisfaction.
  • Coordinated detailed project planning with JLL engineering, optimizing supply chain efficiency by 20%.

Sub-Contractor Co-ordinator

Mitie
Derby
12.2023 - 01.2024
  • Company Overview: Rolls-Royce
  • Led end-to-end work order management, coordinating over 100 planned and reactive services to enhance operational efficiency by 20%.
  • Gained in-depth knowledge of the Corrigo application, enhancing team efficiency by 15% through effective scheduling.
  • Scheduled maintenance coordination for 50+ assets at Rolls-Royce Derby, achieving a 20% increase in operational efficiency.
  • Rolls-Royce

Recruitment Administrator

Shorterm Group
Vernon Gate, Derby
08.2022 - 12.2023
  • Orchestrated the onboarding of new starters weekly, ensuring all right-to-work documents were in order, which enhanced compliance and streamlined the integration process.
  • Successfully prepared and finalized critical company documents, ensuring accuracy and compliance, which streamlined workflows and enhanced team productivity.
  • Guided 20-35 new employees through a seamless onboarding experience, fostering quick integration and engagement with client teams, resulting in enhanced retention and productivity.
  • Managed the booking, tracking, and recharging of over 150 Medical and Drug + Alcohol tests monthly, enhancing compliance and operational efficiency across the organization.

Business Administrator

Ensure Protection Ltd
Beeston, Derby
10.2021 - 05.2022
  • Conducted verification telephone calls for all new clients, enhancing trust and facilitating smooth onboarding experiences.
  • Streamlined sales administration tasks, including processing orders and managing customer inquiries, significantly improving efficiency and response times.
  • Engaged with 20+ existing clients to proactively resolve missing payments, strengthening relationships and reducing outstanding balances by 15%.
  • Efficiently managed the cancellation of over 150 direct debits monthly, streamlining account processes and enhancing customer satisfaction by reducing billing errors.
  • Managed invoicing for over 20 clients monthly, ensuring timely payments and contributing to improved cash flow.
  • Implemented cost-saving strategies that resulted in £54,947.95 in savings for the company between January and April 2022.

Team Member

Delightful Desserts
Sherwood, Nottingham
08.2021 - 10.2021
  • Excelled in a fast-paced environment by managing 20+ tasks weekly, and achieving 95% on-time completion, driving team success.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.

Education

Level 3 Diploma - Administration, Business Administration

Nottingham College
07.2021

Level 2 Diploma - Administration, Business Administration

Nottingham College
07.2020

GCSEs -

The Kimberley School
06.2019

Skills

  • Contract management
  • Negotiation skills
  • Attention to detail
  • Regulatory compliance
  • Vendor management
  • Reporting and documentation
  • Team leadership
  • Document preparation
  • Communication skills
  • Reporting skills
  • Time management
  • Problem solving
  • Relationship management
  • Workflow improvement

Certification

  • Digital Duke of Edinburgh Silver Award
  • Digital Duke of Edinburgh Bronze Award
  • Office Etiquette Certificate
  • Presentation Skills Certificate
  • Negotiation Skills Certificate
  • Conflict in the Workplace Certificate
  • Email Etiquette Certificate
  • Constructive Feedback Certificate
  • Public Speaking Certificate
  • Dealing with difficult people and situations Certificate
  • Emotional Intelligence
  • Assertiveness
  • Secrets of Body Language
  • Dealing with stress and anxiety
  • How to handle criticism at work
  • Kickstart your career
  • Communication Basics
  • Success Habits
  • Career Planning
  • Developing a career Strategy

Timeline

Contracts Administrator

Sinfin
02.2025 - Current

Sub-Contractor Co-ordinator

Mitie
12.2023 - 01.2024

Recruitment Administrator

Shorterm Group
08.2022 - 12.2023

Business Administrator

Ensure Protection Ltd
10.2021 - 05.2022

Team Member

Delightful Desserts
08.2021 - 10.2021

Level 3 Diploma - Administration, Business Administration

Nottingham College

Level 2 Diploma - Administration, Business Administration

Nottingham College

GCSEs -

The Kimberley School

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DAUANNDRA WALTERS