Dashaan Lloyd
Coventry
Summary
Motivated university student pursuing a BSc in Architecture with experience in retail. Demonstrates strong communication skills and the ability to collaborate within teams or work independently to uphold service standards. Committed to maximizing sales and engaging with diverse customers. Seeking a challenging position to leverage existing skills and support career growth.
Overview
1
1
Language
10
10
years of professional experience
Work History
Retail Assistant
Adidas
01.2024 - 01.2026
- Trained on cash register operations
- Restocked shelves with merchandise
- Resolved customer inquiries effectively
- Executed flocking process for football shirt customization
- Facilitated store closure procedures in various departments
- Engaged with customers in my section to provide assistance
Supervisor
JD Sports
04.2023 - 02.2024
- Engaged customers in my section to facilitate kiosk orders and identify budget-friendly alternatives
- Handled customer service inquiries to provide timely assistance.
- Key holder
- Cashing up
- Till training
- Stock replenishment
- Reaching daily target of selling 5 or more prep to a day to customers
- Approached customers in my section and helped order anything they wanted on the kiosk; assisted with finding alternatives within their budget
- Managed store access as key holder, ensuring security protocols were followed.
- Conducted end-of-day cashing up procedures for accurate financial reporting.
- Trained and supported new staff on store procedures and customer service standards, enhancing team readiness
- Created and implemented attendance tracking system, improving accountability among staff
Sales Assistant
JD Sports
01.2019 - 01.2023
- Approached customers and provided friendly, knowledgeable assistance throughout their shopping experience
- Resolved customer queries and issues promptly and professionally, enhancing overall shopping experience
- Handled customer queries and helped resolve issues quickly and professionally
- Assisted customers in selecting suitable products and provided alternatives tailored to their needs and preferences
- Worked as part of a team to maintain high standards of customer service and meet daily sales expectations
- Collaborated with team to uphold high customer service standards and consistently achieve daily sales targets
- Trained across different departments, including footwear, textiles, replica and tills
Catering assistant
Delaware North
12.2018 - 01.2019
- Delivered exceptional customer service
- Provided drink service to enhance guest experience.
- Presented food options to patrons to ensure satisfaction.
- Assisted with event relocations at major sporting venues.
Sales Advisor
Debenhams
04.2018 - 09.2018
- Repeatedly exceeded monthly sales quotas
- Increased sales through strategic upselling of new merchandise and tailored recommendations
- Studied Debenhams' product inventory to enhance customer service in order to provide better advice to customers
- Operated Point of Sales systems efficiently
- Achieved consistent high ratings in customer experience satisfaction surveys
Sales assistant/Cashier
Marks & Spencer
02.2018 - 03.2018
- Served customers by addressing enquiries, processing orders, and fulfilling requests
- Collaborated with team to streamline stock management and prevent backlog
- Handled customer queries and resolved complaints to enhance satisfaction
- Replenished stock on shelves to ensure product availability for customers and stocking bakery
- Handled cash transactions at the register with accuracy and attention to detail on the tills
STUDENT SUPPORT/HELPER
Queens Park Community School
07.2016 - 07.2016
- Cleaned and organized school areas to maintain a welcoming environment
- Guided younger students to foster their academic and social development
- Assisted students with academic support in lessons
- Helped clean up areas around the school
USHER
Willesden Magistrates Court
07.2016 - 07.2016
- Inspected court rooms to ensure proper organization and readiness
- Assisted the district judge in court proceedings
- Gathered and organized case files for efficient review
- Organized and cleaned court rooms for upcoming sessions
Education
BSC - Architecture
Coventry University
Coventry09.2027
A-Level or equivalent - Civil Engineering
City of Westminster College
2019
GCSE -
Queens Park Community School
London2016
Skills
- Sales
- Customer Service
- Merchandising
- Cash Handling
- Product Knowledge
- Time Management
- Teamwork
- Management
- Leadership
- Self-Motivation
- Independence
- Communications
- User experience
LANGUAGES
English
Timeline
Retail Assistant
Adidas
01.2024 - 01.2026
Supervisor
JD Sports
04.2023 - 02.2024
Sales Assistant
JD Sports
01.2019 - 01.2023
Catering assistant
Delaware North
12.2018 - 01.2019
Sales Advisor
Debenhams
04.2018 - 09.2018
Sales assistant/Cashier
Marks & Spencer
02.2018 - 03.2018
STUDENT SUPPORT/HELPER
Queens Park Community School
07.2016 - 07.2016
USHER
Willesden Magistrates Court
07.2016 - 07.2016
BSC - Architecture
Coventry University
A-Level or equivalent - Civil Engineering
City of Westminster College
GCSE -
Queens Park Community School