Summary
Overview
Work history
Education
Skills
Timeline
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Daryl Preston

Chelmsford,Essex

Summary

Experienced and proactive Technology Service Engineer with 29 years in the electronic and networked security systems industry. Recognized for a strong work ethic, problem-solving ability, and a collaborative approach, I’m known as a reliable team player who consistently goes the extra mile to deliver high-quality technical support and system integration.

Throughout my career, I’ve demonstrated loyalty and dedication, moving roles only when presented with opportunities to grow professionally. My background spans service and project engineering, and over the past five years, I’ve transitioned into a Product Support Technician role, specializing in programming, commissioning, and integrating large-scale security systems. I also serve as a key technical resource for field engineers, providing guidance and support to ensure successful outcomes.

Overview

29
29
years of professional experience

Work history

Technology Services Engineer (PST)

Reliance High Tech Ltd
Bracknell (Home Based), Berkshire
08.2022 - Current
  • Programmed, configured, and integrated advanced electronic and networked security systems, including CCTV, access control, and alarm platforms
  • Carried out full system commissioning and provided technical support to commissioning engineers to ensure successful project delivery
  • Provided technical support to clients and field engineers, ensuring rapid issue resolution and system uptime
  • Delivered in-depth end-user training (including super-user training) to maximize system usability and client confidence
  • Collaborated with cross-functional and multi-disciplinary teams to deliver seamless, integrated security solutions
  • Performed troubleshooting, diagnostics, and system analytics to resolve complex technical issues
  • Configured IP addresses and network settings for new device deployment, ensuring proper connectivity and system integration
  • Supported ongoing system maintenance, upgrades, and optimization in both project and post-installation phases

Security Engineer

Avtel
Based from Home, Essex
11.2019 - 08.2022
  • Working on Networked security systems. Perform troubleshooting duties, Commissioning, assisting with projects and have had some experience assisting with the management of projects.
  • Perform on-site field surveys and written quotations for customers.
  • Recommended design modifications to eliminate false alarm activations on the security systems.
  • Built company and customer relations.
  • Travelled overseas many times over the past six months to complete and commission projects.
  • I work on many Tesla sites, Fault finding and rectifying issues with security systems and assisting the Projects team with commissioning.
  • Carry out routine maintenance and inspections on security systems.

Senior engineer

Pointer Security
Glasgow, Glasgow City
03.2016 - 11.2019
  • Working on networked security systems, Honeywell Galaxy intruder alarm systems, Lenel access control, Avigilon and Wisenet CCTV systems.
  • Programmed and commissioned security systems, ensuring high quality and performance levels.
  • Worked on security systems remotely, fault finding and commissioning.
  • Worked on site fault finding, commissioning and carrying out routine maintenances.
  • Trained and mentored new starters and apprentices.
  • Carried out site surveys, met with customers and built good positive relations. Teaching customers how to use their security systems and handing them over.

Fire and Security Systems Engineer

Bradling Security
Braintree, Essex
07.2011 - 03.2016

This was a family run business that had a large customer database over a wide area. My main duties were carrying out routine maintenance, covering service calls, installing and commissioning security systems.

Security engineer

Chubb Fire and Security
City of London, City of London
08.2004 - 07.2011
  • Working on site carrying out troubleshooting duties, routine maintenance installation and commissioning.
  • Carrying out site surveys for the projects team.
  • Teaching apprentices and new starters.
  • Communicated effectively with customers to assess and diagnose issues, replacing defect components as needed.
  • Followed assembly plans to wire and cable structures to meet client requirements.

Security Engineer

Krypto Security
Leytonstone, Waltham Forest
06.1999 - 08.2004
  • Working on site carrying out troubleshooting duties, routine maintenance installation and commissioning.
  • Completed my Apprenticeship.

Junior Engineer

MSS Alarms
Braintree, Essex
03.1996 - 06.1999
  • Started my training as a Technical engineer.
  • My duties were; Installation, routine maintenance and service calls of security systems including Intruder alarms, access control systems, CCTV, and some fire alarms.

Education

NVQ Level 3 - Electronic Security

Waltham Forest Collage (SITO)
London
05.1999

NVQ Level 3 - Business

Braintree Collage
Essex
07.1995

NVQ Level 2 - Business

Helena Romanes School and Sixth Form Centre
Dunmow
07.1994

GCSEs - X8

Helena Romanes School and Sixth Form Centre
Dunmow
07.1992

Skills

  • Certified Lenel OnGuard 82 Professional (Access Control)
  • CCURE 9000 – Level 2
  • Genetec Video Systems
  • Milestone XProtect (Advanced Configuration & Support)
  • LenelS2 NetBox, Eagle Eye (Level 2), Brivo, and Verkada systems
  • Coretech Datalog 5, Nedap AEOS, and Gallagher Security Platforms
  • Honeywell Galaxy (Expert Level – Intruder Alarm Systems)
  • CCTV Management & Video Surveillance Solutions
  • Assisting with Access Control System Design
  • Programming analytics & Integration
  • Alarm & Security Systems Programming, Maintenance & Repair
  • System Troubleshooting and Fault Diagnosis

Professional Competencies

  • Technical Support for Field Engineers
  • System Commissioning and Integration
  • Installation and Communication Infrastructure
  • Health & Safety Training (Fully Up-to-Date)
  • Strong Verbal and Written Communication Skills
  • Proactive Approach – Known for Going the Extra Mile
  • Team Collaboration and Customer-Focused Service

Timeline

Technology Services Engineer (PST)

Reliance High Tech Ltd
08.2022 - Current

Security Engineer

Avtel
11.2019 - 08.2022

Senior engineer

Pointer Security
03.2016 - 11.2019

Fire and Security Systems Engineer

Bradling Security
07.2011 - 03.2016

Security engineer

Chubb Fire and Security
08.2004 - 07.2011

Security Engineer

Krypto Security
06.1999 - 08.2004

Junior Engineer

MSS Alarms
03.1996 - 06.1999

NVQ Level 3 - Electronic Security

Waltham Forest Collage (SITO)

NVQ Level 3 - Business

Braintree Collage

NVQ Level 2 - Business

Helena Romanes School and Sixth Form Centre

GCSEs - X8

Helena Romanes School and Sixth Form Centre
Daryl Preston