DARVINDER SINGH
Exhall
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
15
15
years of professional experience
Work history
Customer service representative
ICONNECT PVT LTD
Coventry, WEST MIDLANDS
2024.01 - Current
- Utilised persuasive communication skills, increasing conversion rates significantly.
- Resolved customer complaints, enhancing client relations effectively.
- Participated in promotional events to elevate brand awareness.
- Maintained cleanliness and organisation of sales floor, fostering a welcoming environment.
- Trained new staff members, boosting team effectiveness.
- Performed administrative duties to ensure smooth store operations.
Computer data entry operator
OWN BUSINESS
JAMMU, INDIA
2011.01 - 2022.09
- Streamlined workflows by implementing effective data entry practices.
- Conducted periodic audits of database systems, ensuring compliance with company policies and regulations.
- Improved data quality with rigorous validation procedures.
- Adhered strictly to privacy guidelines whilst handling confidential customer or company information.
- Participated in training sessions to stay updated on the latest software tools and applications used in data entry work.
- Performed regular backups to safeguard vital information.
- Increased efficiency by maintaining and updating databases regularly.
Education
BACHELOR OF COMMERCE - COMMERCE
JAMMU UNIVERSITY
INDIAMASTERS IN FINANCE - FINANCE
JAMMU UNIVERSITY
JAMMUDiploma of Higher Education - COMPUTER
PROFFESIONAL LEARNING POINT
JAMMUSkills
- MS office suite mastery
- Error diagnosis
- Browser settings management
- User support provision
- Network navigation
- System upgrades handling
- File transfer protocols usage
- E-Mail systems operation
- Knowledge of operating systems
- Data encryption understanding
- Microsoft office suite proficiency
Languages
English
Advanced
Timeline
Customer service representative
ICONNECT PVT LTD
2024.01 - Current
Computer data entry operator
OWN BUSINESS
2011.01 - 2022.09
BACHELOR OF COMMERCE - COMMERCE
JAMMU UNIVERSITY
MASTERS IN FINANCE - FINANCE
JAMMU UNIVERSITY
Diploma of Higher Education - COMPUTER
PROFFESIONAL LEARNING POINT