DARVINDER SINGH
Exhall
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
15
15
years of professional experience
Work history
Customer service representative
ICONNECT PVT LTD
Coventry, WEST MIDLANDS
01.2024 - Current
- Utilised persuasive communication skills, increasing conversion rates significantly.
- Resolved customer complaints, enhancing client relations effectively.
- Participated in promotional events to elevate brand awareness.
- Maintained cleanliness and organisation of sales floor, fostering a welcoming environment.
- Trained new staff members, boosting team effectiveness.
- Performed administrative duties to ensure smooth store operations.
Computer data entry operator
OWN BUSINESS
JAMMU, INDIA
01.2011 - 09.2022
- Streamlined workflows by implementing effective data entry practices.
- Conducted periodic audits of database systems, ensuring compliance with company policies and regulations.
- Improved data quality with rigorous validation procedures.
- Adhered strictly to privacy guidelines whilst handling confidential customer or company information.
- Participated in training sessions to stay updated on the latest software tools and applications used in data entry work.
- Performed regular backups to safeguard vital information.
- Increased efficiency by maintaining and updating databases regularly.
Education
BACHELOR OF COMMERCE - COMMERCE
JAMMU UNIVERSITY
INDIAMASTERS IN FINANCE - FINANCE
JAMMU UNIVERSITY
JAMMUDiploma of Higher Education - COMPUTER
PROFFESIONAL LEARNING POINT
JAMMUSkills
- MS office suite mastery
- Error diagnosis
- Browser settings management
- User support provision
- Network navigation
- System upgrades handling
- File transfer protocols usage
- E-Mail systems operation
- Knowledge of operating systems
- Data encryption understanding
- Microsoft office suite proficiency
Languages
English
Advanced
Timeline
Customer service representative
ICONNECT PVT LTD
01.2024 - Current
Computer data entry operator
OWN BUSINESS
01.2011 - 09.2022
BACHELOR OF COMMERCE - COMMERCE
JAMMU UNIVERSITY
MASTERS IN FINANCE - FINANCE
JAMMU UNIVERSITY
Diploma of Higher Education - COMPUTER
PROFFESIONAL LEARNING POINT
Similar Profiles
Jocelyn De VeraJocelyn De Vera
Operations Manager at Iconnect Convergence, Inc.Operations Manager at Iconnect Convergence, Inc.
HYE Ryeong LEEHYE Ryeong LEE
Assistant Marketing Manager at IPLUSCONNECT(dba iConnect)Assistant Marketing Manager at IPLUSCONNECT(dba iConnect)
Rose Ann CalumpitaRose Ann Calumpita
CUSTOMER CARE SPECIALIST at Iconnect Convergence. IncorporatedCUSTOMER CARE SPECIALIST at Iconnect Convergence. Incorporated
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T
Kyra FieldsKyra Fields
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go