Darsika Ventharasan
Edgware,Middlesex
Summary
Energetic employee well-versed in strong communication and organisation skills. Friendly and resourceful person with developed problem-solving and critical-thinking abilities. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Small Business Owner
Self Employed
Edgware, Middlesex
12.2018 - 12.2023
- Researched market trends and consumer behaviour to support business decision-making.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Networked with fellow business owners, cultivating mutually beneficial partnerships.
- Reviewed financial data and reports to formulate annual and quarterly budgets.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Developed winning sales strategies to drive revenue.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Demonstrated exceptional customer service by employing tailored and consultative sales approach.
- Supervised staff to deliver top-quality service in alignment with company objectives.
Personal assistant
Solicitor
Wembley, Brent
12.2016 - 09.2018
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Professionally greeted clients and delivered friendly, knowledgeable assistance.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Documented data and stored important records on database.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
Small Business Service Manager
Bakery\Convenience Store
Hartlepool, Cleveland
09.2014 - 10.2016
- Reduced customer wait times through optimised checkout processes.
- Completed opening and closing procedures each day.
- Kept checkouts areas and general store clean and orderly.
- Checked notes carefully to spot counterfeit currency.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Educated customers on promotions, offers and special events to enhance product sales.
- Delivered outstanding customer care with proactive sales and listening skills.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Education
Kingsbury High School
London 09.2006 - 07.2008
Copthall School
London 09.2009 - 07.2011
Skills
- Business growth strategies
- Cash handling
- Strong interpersonal skills
- Fast learning
- Conflict resolution
- Excellent communication skills
- Clean driving record
- Customer friendly
- Dedicated team player
Timeline
Small Business Owner
Self Employed
12.2018 - 12.2023
Personal assistant
Solicitor
12.2016 - 09.2018
Small Business Service Manager
Bakery\Convenience Store
09.2014 - 10.2016
Copthall School
09.2009 - 07.2011
Kingsbury High School
09.2006 - 07.2008