Summary
Overview
Work history
Education
Skills
Timeline
Generic

Darsika Ventharasan

Edgware,Middlesex

Summary

Energetic employee well-versed in strong communication and organisation skills. Friendly and resourceful person with developed problem-solving and critical-thinking abilities. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Small Business Owner

Self Employed
Edgware, Middlesex
12.2018 - 12.2023
  • Researched market trends and consumer behaviour to support business decision-making.
  • Applied customer feedback to inform business strategy and foster continued loyalty.
  • Networked with fellow business owners, cultivating mutually beneficial partnerships.
  • Reviewed financial data and reports to formulate annual and quarterly budgets.
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
  • Developed winning sales strategies to drive revenue.
  • Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
  • Demonstrated exceptional customer service by employing tailored and consultative sales approach.
  • Supervised staff to deliver top-quality service in alignment with company objectives.

Personal assistant

Solicitor
Wembley, Brent
12.2016 - 09.2018
  • Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
  • Professionally greeted clients and delivered friendly, knowledgeable assistance.
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Documented data and stored important records on database.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
  • Processed mail, email and phone enquiries, minimising correspondence backlogs.

Small Business Service Manager

Bakery\Convenience Store
Hartlepool, Cleveland
09.2014 - 10.2016
  • Reduced customer wait times through optimised checkout processes.
  • Completed opening and closing procedures each day.
  • Kept checkouts areas and general store clean and orderly.
  • Checked notes carefully to spot counterfeit currency.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.

Education

Kingsbury High School
London
09.2006 - 07.2008

Copthall School
London
09.2009 - 07.2011

Skills

  • Business growth strategies
  • Cash handling
  • Strong interpersonal skills
  • Fast learning
  • Conflict resolution
  • Excellent communication skills
  • Clean driving record
  • Customer friendly
  • Dedicated team player

Timeline

Small Business Owner

Self Employed
12.2018 - 12.2023

Personal assistant

Solicitor
12.2016 - 09.2018

Small Business Service Manager

Bakery\Convenience Store
09.2014 - 10.2016

Copthall School
09.2009 - 07.2011

Kingsbury High School
09.2006 - 07.2008
Darsika Ventharasan