Summary
Overview
Work history
Education
Skills
References
Volunteer Experience
Timeline
Generic

DARSHA AMARASINGHE

West Byfleet,Surrey

Summary

Experienced professional with focus on office coordination. Capable of streamlining administrative processes and enhancing team productivity through strong organisational and communication skills. Adept at managing schedules, resources, and office operations to ensure seamless workflow and high efficiency.

Overview

25
25
years of professional experience
2008
2008
years of post-secondary education

Work history

Office Coordinator/Manager

Wheely London Academy
Brentford
05.2023 - 08.2025
  • Welcoming & greeting chauffeurs, visitors & contractors.
  • Ensured smooth functioning of daily administrative activities for optimal productivity.
  • Performed office duties, including answering multi-line phones, greeting patients, filing, sorting and handling incoming and outgoing mail.
  • Enhanced efficiency with well-managed record keeping and data processing tasks.
  • Organised and coordinated office operations by streamlining administrative procedures.
  • Supported senior management in decision-making processes through provision of accurate administrative records.
  • Improved communication through efficient scheduling of meetings and appointments.
  • Handled sensitive information confidentially ensuring trust throughout all levels.
  • Liaised with external suppliers for procurement of office necessities, ensuring timely delivery.
  • Managed reception area duties, offering a welcoming environment for visitors and clients.
  • Organised company events, promoting positive corporate culture.
  • Streamlined processes and procedures to improve workflow efficiency.
  • Supervising office cleaner and notifying them of any issues raised and to action.
  • Helping Operations team, Quality team, & chauffeur trainers with any support.
  • Assisting Operations team with upcoming events i.e. Royal Ascot, Henley Regatta.
  • Key Achievements
  • Accomplished in reducing weekly food spend order by £3,000.

Office & Facilities Administrator / Receptionist

Evolve Housing & Support South Wimbledon Head Office
South Wimbledon
03.2018 - 03.2023
  • Answering reception line, forwarding calls and taking detailed messages.
  • Meeting & greeting clients, visitors & contractors on site.
  • Assisting with scheduling of meetings, appointments, and events.
  • Providing refreshments and lunches for client meetings, staff events.
  • Facilitated smooth daily operations by purchasing necessary supplies on time.
  • Was instrumental in reorganising the whole general office layout.
  • Sorting incoming and outgoing post including deliveries & courier bookings.
  • Overseeing all building operations and dealing with suppliers & contractors.
  • Monitor and maintain inventory of all office supplies including IT equipment.
  • Enhanced productivity by managing all facilities-related activities and issues.
  • Supervising department when line manager is on leave.
  • Completing all purchase orders on Focal Point on time.
  • Negotiated contracts with suppliers to obtain best prices, contributing to cost efficiencies.
  • Liaised with service providers to resolve technical issues, resulting in no work disruptions.
  • Managed waste disposal systems efficiently reducing environmental impact.
  • Conducted routine inspections for ensuring safety and cleanliness.
  • Scheduled repairs and renovations without disrupting work schedules or productivity.
  • Assisted in moving office locations, minimising disruption to business operations.
  • Key Achievements
  • Was runner up in Outstanding Achievement award in voted by Evolve staff.

Facilities Assistant

Shrewsbury House School Trust
Surbiton, Esher, Wimbledon
11.2016 - 03.2018
  • Supported smooth running of day-to-day operations by performing general clerical tasks as required.
  • Contributed towards energy conservation initiatives by monitoring usage patterns and suggesting improvements where needed.
  • Assisted in the preparation of rooms for meetings, ensuring set-up met exact specifications.
  • Responded promptly to any facility-related queries or issues from staff members, fostering better communication lines.
  • Responsible for setting up for school assembly & lunch as well as taking part in school events i.e. sports day and parents evening.

Senior Facilities & General Office Assistant

Lyons Davidson Solicitors
New Malden
07.2013 - 10.2016
  • Promoted a professional company image with effective front-desk management.
  • Facilitated smooth day-to-day operations through the ordering and distribution of office supplies.
  • Responded promptly to telephone enquiries from clients, vendors and customers.
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Handled basic invoicing and mail management for office staff.
  • Sorted and distributed post efficiently.
  • Supported administrative staff to improve overall productivity.
  • Scheduled meetings effectively to avoid clashes and ensure maximum attendance.
  • Key Achievements
  • Given the extraordinary achievement award in November 2013.

Sales Assistant

Asda Kingston & Roehampton Stores
Kingston & Roehampton
05.2000 - 01.2013
  • Managed till operations smoothly, reducing waiting time for customers.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Handled cash transactions swiftly and accurately.
  • Improved customer service by efficiently handling queries and complaints.
  • Trained new staff members, fostering a supportive working environment.
  • Ensured stock replenishment in a timely manner to maintain product availability.

Education

BSc - Computing Studies

Kingston University
Kingston, United Kingdom

Skills

  • Leadership
  • Problem Solving
  • Budgeting
  • Upholding Standards
  • People Management
  • Troubleshooting
  • Supplier management
  • Invoice processing
  • Inventory control
  • Facilities management

References

References available upon request.

Volunteer Experience

After Adoption Children’s Charity London Office, Administration Support Volunteer, London, 2012-03, 2013-06

Timeline

Office Coordinator/Manager

Wheely London Academy
05.2023 - 08.2025

Office & Facilities Administrator / Receptionist

Evolve Housing & Support South Wimbledon Head Office
03.2018 - 03.2023

Facilities Assistant

Shrewsbury House School Trust
11.2016 - 03.2018

Senior Facilities & General Office Assistant

Lyons Davidson Solicitors
07.2013 - 10.2016

Sales Assistant

Asda Kingston & Roehampton Stores
05.2000 - 01.2013

BSc - Computing Studies

Kingston University

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DARSHA AMARASINGHE