Summary
Overview
Work History
Education
Skills
Timeline
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Darren Timothy

.
Whitchurch

Summary

Knowledgeable and dedicated customer service professional with extensive experience a financial industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. .


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Business Development Associate

Principality Building Society
04.2018 - 02.2024

Mortgage broker led support offering criteria advice, Application intervention and relationship building with internal and external stakeholders.


Mortgage broker onboarding while adhering to compliance and FCA requirements.


process manual production and maintenance


building and extracting data from reports for the purpose of giving Business Development managers insight into performance for specific regions or clients.


point of contact support for new colleagues, offering training and advice when needed.


Procuration fee reconciliation to ensure clients paid in a timely manner

Mortgage Underwriter

Principality Building Society
04.2016 - 04.2018

underwrite cases up to a £250k mandate, ensuring whilst using discretion I was adhering to criteria and lending policy rules, compliance guidelines and various other processes such as income and affordability checks and document reviews.


I would also proactively contact mortgage broker and solicitors to ensure I offered a timely and common sense approach to underwriting a case.

Mortgage Administrator

Principality Building Society
09.2010 - 04.2016

Post completion administration - including payment reconciliation, legal charge paperwork submission, disaster recovery testing, ad hoc secondments to special projects as needed, report building and spreadsheet management via microsoft excel and access.

Education

GCSE - D-F Grades

Cantonian High School
Cardiff
1993

Skills

Customer Service

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Timeline

Business Development Associate

Principality Building Society
04.2018 - 02.2024

Mortgage Underwriter

Principality Building Society
04.2016 - 04.2018

Mortgage Administrator

Principality Building Society
09.2010 - 04.2016

GCSE - D-F Grades

Cantonian High School
Darren Timothy.