Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Darren Willingale

Entrepreneur
Pershore,Worcestershire

Summary

Customer-focused travel professional versed in current industry practices and desirable destinations. Focused on delivering first-class experiences for variety of budgets and preferences. Reliable in maintaining organized records and preparing necessary paperwork.

Overview

27
27
years of professional experience

Work History

Cruise Consultant

Inteletravel
City of London, City of London
07.2019 - 10.2022
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Reduced waiting times through effective time and resource management.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
  • Adhered to clients budgets while making plans.
  • Strived to reach set sales and revenue targets.

Carer

Self Employed
Brentwood, Essex
06.2005 - 12.2020
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Aided clients with bedtime routines, washing and dressing.
  • Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
  • Administered client medication with care and precision, prioritizing health and comfort.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Established and maintained positive exercise and social routines based on service user needs.
  • Maintained hygienic living environments through regular cleaning.
  • Catered to tailored nutritional needs of [Number] service users by preparing meals and snacks in line with individual preferences.
  • Assisted clients with daily household tasks including cleaning, laundry and food preparation.

Disability Support Worker

Gascoigne Day Centre
Barking, Barking and Dagenham
03.1999 - 07.2002
  • Safely drove clients to social activities and appointments.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Checked medication schedules and patient needs to verify correct medication administration.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Kept close eye on client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
  • Collaborated with parents on home care and support for children with disabilities.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.

Volunteer Worker

Church of England
Barking, Barking and Dagenham
01.1997 - 07.2000
  • Worked with compassion and empathy to engage people from diverse backgrounds.
  • Collaborated with organization staff and other volunteers to discuss new fundraising opportunities.
  • Worked collaboratively with stakeholders to raise profile of service in local area.
  • Provided individualized support and guidance for service users across range of issues to enhance wellbeing.
  • Developed new and innovative ways of working in order to maintain best practice and meet developing needs.

Receptionist

Citizens Advice
Barking, Barking and Dagenham
02.1996 - 06.1999
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Reduced waiting times through effective time and resource management.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Delivered front of house duties with warm and professional manner.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Education

NVQ Level 3 - Social Care

Barking and Dagenham College
Romford
09/1997 - 05/1999

Skills

  • Luxury travel arrangements
  • Travel safety compliance
  • Special travel assistance
  • Client needs assessment

Timeline

Cruise Consultant

Inteletravel
07.2019 - 10.2022

Carer

Self Employed
06.2005 - 12.2020

Disability Support Worker

Gascoigne Day Centre
03.1999 - 07.2002

Volunteer Worker

Church of England
01.1997 - 07.2000

Receptionist

Citizens Advice
02.1996 - 06.1999

NVQ Level 3 - Social Care

Barking and Dagenham College
09/1997 - 05/1999

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