Summary
Overview
Work history
Education
Skills
Websites
References
Custom
Generic
Darren Wagstaff

Darren Wagstaff

Bramhall,Cheshire

Summary

Accomplished professional specializing in performance management, data analysis, and quality assurance. Expertise in business planning, policy development, and project management. Proven success in stakeholder engagement, team leadership, and budget management. Focused on driving organizational success through strategic initiatives and effective execution.

Overview

33
33
years of professional experience
3985
3985
years of post-secondary education

Work history

Performance Improvement Lead

NHS Greater Manchester
Manchester
03.2019 - 02.2026
  • Directed performance and contract assurance for four Greater Manchester Hospital Trusts.
  • Oversaw performance and assurance of Community Services Waiting Lists across GM Trusts.
  • Managed performance reporting and assurance of NHS Oversight Framework across Greater Manchester.
  • Produced performance analysis section for annual organisational report.
  • Conducted performance 'Deep Dives' in focus areas such as Cancer, Elective Care, and Diagnostics.
  • Collaborated with Digital and Information Team to enhance dashboard development and assurance.
  • Served as trust performance link for short- and medium-term planning initiatives.
  • Advised senior management on performance metrics and strategies for continuous improvement.

Performance and Quality Manager

Manchester Health and Care Commissioning
Manchester
03.2015 - 03.2019
  • Responsible for monitoring and reporting performance and quality standards across a number of providers and key improvement areas as set out in provider contracts, national frameworks, locality and operational plans.
  • The work across the team was split by sector and I had specific responsibility for the Single Hospital Service as well as Pennine Care Community Services. Alongside this, I also maintained responsibility for reporting on the Quality Premium, CCG Improvement and Assessment Framework (CCGIAF) and co-ordinating Key Lines of Enquiry for the NHS England assurance meetings.

Performance and Service Development Manager

Trafford Council
Manchester
03.2005 - 03.2015
  • Lead for the development of the directorate performance monitoring framework, including production and presentation of monthly reports to senior management.
  • Lead for the development of the directorate annual business planning process
  • Responsibility for target setting, benchmarking and comparative analysis in relation to all adult social care performance indicators and national returns.
  • Lead performance officer for internal service reviews.
  • Lead for the co-ordination and implementation of annual national user experience surveys.
  • Lead performance liaison officer with the care Quality Commission (CQC).

Regional Performance Lead - Adult Social Care

Department of Health North West
Manchester
03.2009 - 05.2010
  • Development of a national framework for monitoring the effectiveness and efficiency of the Department of Health / Joint Improvement Partnership priority workstreams.
  • Lead for co-ordinating and reporting regional progress against the "Putting people first" adult social care transformation programme.
  • Production of regional adult social care "performance profile" and "Use of Resources" publications.
  • Lead social care advisor for the Local Area Agreement (LAA) process during the target negotiation, review and refresh stages.

Policy Officer

Trafford Council
Manchester
05.2002 - 03.2005
  • Conducted research and analysis to inform policy development in areas such as [specific policy areas, e.g., healthcare, housing].
  • Drafted policy briefs, reports, and recommendations for senior decision-makers.
  • Coordinated consultations with stakeholders to gather input and build consensus on policy initiatives.
  • Monitored and evaluated the implementation and impact of policies

Principal Manager – Assessment and Care Management Development

Royal Borough of Kingston
Kingston Upon Thames
03.2000 - 05.2002
  • Lead officer for research, development, co-ordination, implementation and maintenance of systems and procedures relating to innovation and good practice in assessment and care management.
  • Lead officer for the implementation of the "SWIFT" IT system within adult community services.
  • Lead officer for the development of services for carers
  • Lead officer for integrating quality assurance mechanisms within care management procedures.

Care Management Project Manager

Royal Borough of Richmond Upon Thames
Twickenham
08.1996 - 03.2000
  • Research, write and produce a care management procedures manual
  • Analysis and development of eligibility system for domiciliary care
  • Development and transfer of operational practices from a manual to an IT system and database.

Care Manager (Older People's Services)

Royal Borough of Richmond Upon Thames
Twickenham
08.1993 - 08.1996
  • Frontline duty officer responding to all calls to a referral hotline and addressing as appropriate
  • Assessment of individual need for care
  • Planning, design and negotiation of funding for care packages
  • Implementation, monitoring and review of care packages
  • Hospital liaison care manager at West Middlesex Hospital

Education

BA (Hons) - Economic History and Sociology

Liverpool University
Liverpool

Diploma - Social Work

Manchester University
Manchester

3 A levels / 8 O levels - undefined

Chesterfield School
01.1982 - 01.1984

Skills

  • Performance Management and Improvement
  • Data Analysis and Reporting
  • Quality Assurance and Compliance
  • Business Planning and Outcome Monitoring
  • Policy Development and Analysis
  • Project Management and Delivery
  • Stakeholder Engagement and Consultation
  • Team Leadership and Staff Development
  • Budget Management and Resource Allocation

Websites

References

Available upon request.

Custom

I have a clean driving licence with 35 years of driving experience

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Darren Wagstaff