Darren Smith
Sales
Ipswich,Suffolk
Summary
Results-focused New Business / Account Manager offering 10+ years of experience. Offers demonstrated record of achievement in sales and customer relations. Manages customer base and prospects high-volume leads. Shares excellent client oversight, issue resolution and relationship-building skills. Highly effective at maximizing new business opportunities. Seeking new professional challenge with growing team.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
National Account Manager HGV UK/IE
Michelin Connected Fleet
2022.08 - Current
- Exceeded annual target of £250k for new business by 140%, achieving £350k in Annual Recurring Revenue (ARR) and contributing to a Total Contract Value (TCV) of £655,920 in 2023.
- Enabled accurate sales forecasting by producing performance reports with Salesforce.
- Establish and nurture strong, enduring relationships with existing clients while exploring new business opportunities
- Lead in managing all business aspects of accounts, including sales forecasting, opportunity identification, and coordination with Product Managers, technical validation, Deployment, Installations, and wider team to ensure customer satisfaction
- Regularly engage in face-to-face meetings with clients and prospects, employing effective sales techniques to showcase Michelin Connected Fleet's offerings
- Expertise in understanding clients' businesses and leveraging insights to develop compelling proposals and partnerships
- Achievements: Successfully cultivated comfort in a dynamic, customer-facing environment, averaging 12 face-to-face meetings per week
Senior Business Development Manager
Unity Online Ltd
Needham Market, Suffolk
2019.01 - 2022.08
- Achieved +130% of target FY 2019 / 2020
- Achieved +110% of target FY 2020 / 2021
- Achieved +150% of target FY 2021/ 2022
- Average 300 calls per week resulting in booking 8 appointments per week against a target of 6 new meetings per week.
- Meeting with 8 new clients per week and 4 at proposal stage (on average) Closing a ratio of 2 of 4 second call (proposal) meetings per week.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Influenced key decision-making and established trust with stakeholders.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Drew on understanding of key markets to push development of business strategies.
Business development manager
Unity Online
Needham Market, Suffolk
2015.03 - 2018.12
Senior business development manager
CE Media
City of London, London
2013.11 - 2015.03
- Yearly Sales Target - £122k / Achieved £136k
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Identified opportunities to drive business growth, diversification and expansion.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Business development manager
ETT Group (Affinity New Media)
Norwich, Norfolk
2010.08 - 2013.10
- Achieved revenues of £20,000 against a monthly target of £16,375 per month.
- Booked on average 6 appointments per week visiting on average 20 new clients per month.
- Identified opportunities to drive business growth, diversification and expansion.
Education
Performing Arts HND -
Colchester Institute College
Colchester, Essex 1997.01 - 1999.04
Skills
- Vehicle telematics technology
- Telematics
- Advertising/Media
- High impact Presentations
- Consultative and needs based selling
- Prospecting / New client development
- Exceeding revenue goals
- Key Account Acquisition & Retention
- Negotiation and Closing Skill
- Salesforce reporting
- Proposal creation
- New business development
- Negotiation tactics
- Commercial performance management
- Problem-solving
- Knowledge of Word/Excel/PowerPoint/Google Docs
- Time management
- Communication skills
Personal Information
Title: Senior Business Development Manager
Work References
Available on request
Timeline
National Account Manager HGV UK/IE
Michelin Connected Fleet
2022.08 - Current
Senior Business Development Manager
Unity Online Ltd
2019.01 - 2022.08
Business development manager
Unity Online
2015.03 - 2018.12
Senior business development manager
CE Media
2013.11 - 2015.03
Business development manager
ETT Group (Affinity New Media)
2010.08 - 2013.10
Performing Arts HND -
Colchester Institute College
1997.01 - 1999.04