Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darren Roberts

Barry,Vale of Glamorgan

Summary

Hard-working parts advisor professional experienced in stock supply and management. Sourced cost-efficient inventory through reputable suppliers to maximise quality and profit potential. Maintained accurate, reliable systems to monitor and manage supplies.

Overview

35
35
years of professional experience

Work History

Parts advisor

IRG
Cardiff, South Glamorgan
12.2021 - Current
  • Stored incoming inventory in correct locations for organised stock access.
  • Checked incoming parts against delivery notes to limit stock discrepancies.
  • Ordered cost-efficient vehicle parts and accessories from reputable suppliers.
  • Recorded inventory transactions in ERP system to maintain accurate records.
  • Processed parts orders and coordinated shipping to align deliveries with customer deadlines.
  • Updated stock systems regularly for reliable inventory information.
  • Identified customer parts requirements and provided potential alternatives for hard-to-find parts.

Operations manager

Original Cad Solutions
Cardiff, South Glamorgan
01.2019 - 12.2021
  • Supervised daily operations, acting as point of contact for any queries or obstacles.
  • Attended site visits to carry out surveys for upcoming projects.
  • Cooperated with site teams to produce drawings for efficient on-site construction.
  • Engaged clients face-to-face and through online meetings to provide advice on optimal design and production methods.

Sales representative

Howdens Joinery
Barry, Vale of Glamorgan
01.2005 - 01.2019
  • Used consultative sales approach to understand and meet customer needs.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Built lasting relationships with clients through customer service interactions.
  • Helped resolve client problems quickly with superior customer service.
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Collected and processed payments.
  • Presented latest merchandise to prospective buyers.
  • Completed customer searches to generate new leads.
  • Developed new business by networking with valuable customers.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Responded to telephone and in-person requests for information.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.

Education

GCSEs - Maths, English language, English Literature, Computer studies, Biology, Chemistry, Physics, DCT

St Cyres Comprehensive Penarth
Vale of Glamorgan
1984 -

Skills

  • Cash management
  • Customer service
  • Returns processing
  • Team collaboration
  • Supply orders
  • Operations management
  • Vehicle operations knowledge
  • Verbal and written communication
  • Parts ordering and management
  • Customer relationship development

Languages

English
Native

Timeline

Parts advisor

IRG
12.2021 - Current

Operations manager

Original Cad Solutions
01.2019 - 12.2021

Sales representative

Howdens Joinery
01.2005 - 01.2019

GCSEs - Maths, English language, English Literature, Computer studies, Biology, Chemistry, Physics, DCT

St Cyres Comprehensive Penarth
1984 -
Darren Roberts