Darren Reay
South Shields,Tyne and Wear
Summary
A bright, talented and ambitious Manager/Engineer with the required experience of working to the highest standards. Darren has a long track record of ensuring projects are delivered to the highest quality, within budget; through effective management, organisation and utilising all resources at his disposal. He is able to lead teams on commercial, industrial and domestic projects where the highest standards are routinely demanded. Always wanting to be actively involved in all aspects of the project life-cycle he can deliver high-value projects in matrixed organisations and across different geographies. He takes direction well and works hard to manage client expectations to enhance the project outcomes. Darren is willing to travel extensively both nationally and internationally, and is looking for a suitable position with a market leading company. Dedicated Manager with a robust background in overseeing complex projects across multiple sectors. Delivers strategic initiatives that drive operational performance and customer satisfaction. Leverages cross-functional collaboration to achieve ambitious project goals and optimise resource allocation. With focus on effective communication and relationship building, I excel in managing stakeholder expectations and fostering collaboration. Skilled in problem-solving and decision-making, I navigate challenges with calm and strategic approach. My background in project coordination and negotiation ensures smooth contract execution and compliance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Contract Manager
Equans-Tyne and Wear
05.2025 - Current
- Leading a team to deliver Local Authority PSDS refurbishments.
- Covering project delivery, financial responsibility, design review and client engagement.
- X2 projects delivered circa six million pounds.
- Consisting of gas to ASHP M&E packages.
- Both projects delivered on time and on budget.
- Developed and managed contractual agreements, ensuring compliance with relevant legislation and regulations.
- Negotiated contract terms with suppliers and stakeholders to optimise value and mitigate risks.
- Oversaw contract lifecycle management processes, from initial drafting through to renewal and termination.
- Reviewed and assessed contract performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent professional relationships by ensuring client needs were met, negotiating as required.
- Managed risk effectively by conducting regular contract audits and implementing preventative measures.
- Prepared detailed reports on contract performance, presenting findings to senior management.
- Managed contract lifecycle flows from intake to execution by monitoring and maintaining contracts and electronic databases.
- Challenged low-performing contractors' performances to achieve value from every contract.
- Advised on contract risk management, identifying potential risks and proposing mitigation strategies.
- Assessed supplier performance against contract metrics, providing feedback and demanding corrective actions when necessary.
- Defined milestones and service targets clearly in contracts to ensure strong performance.
- Resolved contract-related issues promptly, mediating between parties to reach mutually beneficial solutions.
- Addressed unexpected planning issues by adapting plans to guarantee project delivery.
- Coordinated multidisciplinary teams across structural, geotechnical, and environmental engineering for integrated project delivery.
- Managed time effectively to meet tight deadlines for testing phases and ensure timely project delivery.
Head of Service - Senior Management
Glen Dimplex Heating & Ventilation-National-Nationwide
06.2023 - Current
- Full overseeing of the department.
- Providing full design specification and delivery of commercial installations of 5th generation heat network via our Zeroth district heating module.
- Responsible for product testing, training and project life cycle.
- Full P&L responsibility for the department.
- Developed and implemented strategic service initiatives that enhanced customer satisfaction and operational efficiency across multiple regions.
- Led a multidisciplinary team to optimise service delivery processes, resulting in improved response times and customer engagement.
- Established key performance indicators to measure and drive service quality, ensuring alignment with organisational objectives and customer expectations.
- Mentored and trained service managers, fostering a culture of continuous improvement and professional development within the team.
- Presented service performance reports to senior leadership, articulating insights and recommendations for strategic service enhancements.
- Implemented robust health and safety processes for minimised workplace risk.
- Led daily operations to achieve key business objectives.
- Managed budget exceeding £2 million, optimising resources while maintaining high service standards.
Renewable Heating Design/Installation Manager
Saving Energy-Ashington
01.2016 - 12.2022
- Managing the project workforce.
- Full departmental control of 10 engineers providing renewable heating design and installation projects in domestic and commercial installs.
- Full control of sales, budget and design.
- Directed renewable heating design and installation projects, ensuring adherence to industry standards and client specifications.
- Managed project timelines and budgets, collaborating with cross-functional teams to deliver high-quality heating solutions.
- Oversaw installation operations, providing technical guidance to staff while troubleshooting installation challenges effectively.
- Developed training programmes for new technicians, fostering skills in renewable heating technologies and installation best practices.
- Evaluated customer needs through consultations, recommending tailored heating solutions that optimise energy efficiency and performance.
- Coordinated with suppliers and contractors to source quality materials, maintaining robust supply chains for project execution.
- Implemented process improvements in installation workflows, enhancing team productivity and reducing project completion times.
- Delivered regular reporting on works progress and monitored construction timelines to prevent deviation from works schedule.
- Coordinated with project managers to monitor project progress, addressing technical challenges and ensuring timely completion.
- Monitored construction activities to verify adherence to structural designs and specifications.
Project Manager
Geowarmth-Newcastle upon Tyne
01.2011 - 12.2018
- Working within the renewable sector delivering projects in both Domestic and Commercial arenas with multiple technologies.
- Solar thermal/PV; Air, Ground and Water Source heat pumps.
- Biomass, MHVR.
- Developed and maintained project schedules, ensuring timely completion of critical deliverables across multiple initiatives.
- Coordinated resource allocation and task assignments to optimise team productivity and project outcomes.
- Monitored project progress and performance metrics, providing regular reports to senior management for strategic decision-making.
- Cultivated relationships with clients and vendors, negotiating contracts and service agreements to support project deliverables.
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Oversaw the development of project documentation, maintaining clear and accurate records throughout project lifecycles.
- Assessed team performance and provided constructive feedback, contributing to professional development and skill enhancement.
- Led cross-functional teams to deliver projects within budget and on time, enhancing client satisfaction and stakeholder value.
- Established strong connections with business contacts and leveraged relationships to drive achievement of financial or operational goals.
- Monitored fulfilment of contractual obligations by both parties.
- Monitored market trends and technological advancements, incorporating innovative solutions into project strategies.
GAS ENGINEER/Project Lead
Contractor-Newcastle upon Tyne
01.2001 - 12.2011
- Operating within the geographic area of the North East.
- Projects have been taken in other areas when demanded.
- Delivering high quality installation/repair services across the full discipline range.
- The company provides both domestic and light commercial gas, heating installations with an autonomous turn-key service.
- Responsible for costing, estimating and planning.
- Responsible for best value.
- Maintaining and monitoring KPIs.
- Writing project progress reports.
- Updating project plans.
- Monitoring expenditure/budgets.
- Carry out workforce meetings.
- Led gas engineering projects from conception to completion, ensuring compliance with industry regulations.
- Managed project timelines and budgets, coordinating with cross-functional teams for optimal workflow.
- Conducted thorough risk assessments and implemented safety protocols to mitigate potential hazards.
- Provided technical guidance and mentorship to junior engineers, fostering professional development within the team.
- Collaborated with clients to define project specifications and deliver tailored gas solutions that meet their needs.
- Prepared detailed reports on work carried out, including recommendations for future actions.
- Conducted quality inspection into gas systems after installations, ensuring systems were installed correctly and safely.
SUPERVISOR
ISOLER-Nationwide
01.2000 - 12.2001
- Responsible for the design and installation of passive fire protection, acoustic protection and water stopping to commercial premises.
- Ensure projects and programmes are executed using agreed standards & processes.
- Resolve any problems that arose.
- Escalating issues for concern to senior management.
- Design review.
PROCESS ENGINEER
VIASYSTEMS LTD
01.1996 - 12.2000
- Carry out maintenance to various production lines.
- Pump sets.
- Motors.
- Valve Assemblies.
COMBAT ENGINEER/SIGNALER
FORCE - ROYAL ENGINEERS
01.1989 - 12.1996
- Artisan trades, building accommodation, storage and infrastructure.
- Bridge building/demolitions.
- Water supply.
- Critical infrastructure.
- Maintain and install communications.
- Mine clearance.
Education
Critical Infrastructure-Engineering - Mechanical Infrastructure
Royal School of Military Engineering
01.1991
Construction Management
NVQ L7
Skills
- IT
- Customer facing skills
- Inventory
- Microsoft Excel
- Microsoft Outlook
- Management
- Construction
- Project management methodologies
- Field Service
- Microsoft Word
- Organizational skills
- Procurement
- Leadership
- Business initiatives
- Project Management
- Contract negotiation
- Risk management
- Project delivery
- Stakeholder engagement
- Decision making
- Effective communication
- Construction industry knowledge
- Client Relationship Management
- Critical-thinking
- Project coordination
Certification
- WATER REGULATIONS ACCREDITED
- G3 UNVENTED ACCREDITED
- NVQ 2 SUPERVISORY MANAGEMENT
- GAS FITTING (BPEC)
- DOMESTIC ACS REGISTERED
- COMMERCIAL ACS REGISTERED
- GAS SAFE REGISTERED
- PART (L) ENERGY EFFICIENCY ACCREDITED
- F Gas Accredited (UNLIMITED CAT 1)
- HETAS 06 INSTALLATION AND COMMISSIONING
- IPAF 2B, 3B
- DIMPLEX SERVICE ENGINEER APPROVED
- NIBE SERVICE ENGINEER APPROVED
- SOLAR FOCUS SERVICE ENGINEER APPROVED
- IDEAL SERVICE ENGINEER APPROVED
- CTC REGISTERED ENGINEER APPROVED
- SMSTS
- NVQ Level 7 Construction Management
- FIRST AID
- Currently in the process of achieving MCIOB CIM
Skills
- Leadership
- Managing, supporting and delivering business initiatives
- Project Management
- Contracts Management
- Project delivery
Timeline
Contract Manager
Equans-Tyne and Wear
05.2025 - Current
Head of Service - Senior Management
Glen Dimplex Heating & Ventilation-National-Nationwide
06.2023 - Current
Renewable Heating Design/Installation Manager
Saving Energy-Ashington
01.2016 - 12.2022
Project Manager
Geowarmth-Newcastle upon Tyne
01.2011 - 12.2018
GAS ENGINEER/Project Lead
Contractor-Newcastle upon Tyne
01.2001 - 12.2011
SUPERVISOR
ISOLER-Nationwide
01.2000 - 12.2001
PROCESS ENGINEER
VIASYSTEMS LTD
01.1996 - 12.2000
COMBAT ENGINEER/SIGNALER
FORCE - ROYAL ENGINEERS
01.1989 - 12.1996
Critical Infrastructure-Engineering - Mechanical Infrastructure
Royal School of Military Engineering
Construction Management
NVQ L7