Darren Lennox
Tobermore,Mid Ulster
Summary
Results-focused Sales offering 20 years of progressive leadership experience. Transforms teams to drive financial and operational success. Customer-oriented General Manager with 4 years of experience in tourisim and hospitality. Adaptive and deadline-oriented with capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with strong managerial acumen. Skilled Cornmill quay enthusiastic about promoting company offerings to bring about dramatic business growth. Practiced in building loyal relationships and managing diverse conflicts by applying exceptional sales, organisational and prioritisation skills developed over 3 years in field. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Reliable with customer focused industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver. Results-focused offering 5 years of progressive leadership experience.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
Work history
General manager
Cornmill quay accommodation Ltd
Annalong, Newry Mourne and Down
05.2015 - 10.2018
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Resolved internal staff conflicts to mutual benefits of all parties involved.
- Delivered business strategy to drive revenue and operational efficiencies.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Recruited top-performing candidates to build staff retention and team performance.
- Set policies and processes outlining expectations on employee behaviour at every level.
- Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
- Negotiated with vendors and service providers to control corporate expenditures.
Barista supervisor
Coffee
Annalong, Newry Mourne and Down
05.2016 - 09.2018
- Led team of 3 to uphold exceptional standards of food hygiene and customer service for 2 years.
- Managed inventory and stock control by regular stock check, POS stock recording and thaw and serve.
- Maintained cleanliness of front-of-house areas in line with Good food practices standards through rigorous visual inspections.
- Prepared up to 200 speciality coffees drinks 3 hours including Latte, Flat white and hot Chocolate to standards.
- Opened and closed store some days 0600 to 2300, completing clean down procedures and setting up and balancing till.
Business development manager
Globe Taxis
Belfast, Belfast
01.2004 - 09.2010
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Influenced key decision-making and established trust with stakeholders.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
- Drew on understanding of key markets to push development of business strategies.
HGV class 1 driver
Dukes Transport
Portadown, Armagh City Banbridge and Craigavon
09.2001 - 10.2002
- Communicated with clients politely and professionally, maintaining excellent working relationships.
- Carried out tramping and trunking, meeting daily delivery targets.
- Conducted rigorous checks on oil, tyres and equipment.
- Completed [Number] daily deliveries efficiently through careful route planning.
HGV class 1 driver
Drennan transport
Tobermore, Mid Ulster
06.1999 - 09.2000
- Carried out tramping and trunking, meeting daily delivery targets.
- Communicated with clients politely and professionally, maintaining excellent working relationships.
- Conducted rigorous checks on oil, tyres and equipment.
- Completed [Number] daily deliveries efficiently through careful route planning.
- Carried out handball loading safely and responsibly.
- Kept up-to-date logbooks, detailing total time spent driving.
- Managed high-volume HGV deliveries across rural areas, manoeuvring vehicles effectively in tight spaces.
- Collected, documented and loaded goods with care to avoid damage and risk.
Area sales executive
M.B. shoes
Huddersfield, Kirklees
08.1995 - 02.1998
- Established and maintained positive, profitable client relationships through superb communication.
- Built long-term relationships with customers and generated referrals from existing clients.
- Analysed industry and competitor trends to enhance sales strategy.
- Generated new leads and opportunities to maximise revenue.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
Apprentice baker
Allied Bakeries
Belfast, Belfast
10.1992 - 06.1995
- Maintained strong knowledge of food safety practices.
- Maintained strong, cooperative working relationship with bakery team and fellow employees.
Apprentice baker
Allied Bakeries
Coleraine, Causeway Coast and Glens
06.1991 - 10.1992
- Maintained strong knowledge of food safety practices.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Demonstrated excellent time management and organisational skills.
- Packaged and labelled baked goods with accurate descriptions and ingredients.
- Maintained strong, cooperative working relationship with bakery team and fellow employees.
- Complied with health and safety codes.
Education
GCSEs - Maths
Maghera High School
Maghera, Mid UlsterGCSEs - English
Maghera High School
Maghera, Mid UlsterGCSEs - Geography
Maghera High School
Maghera, Mid UlsterGCSEs - Biology
Maghera High School
Maghera, Mid UlsterGCSEs - Tech Drawing
Maghera High School
Maghera, Mid UlsterNVQ Level 3 - Bread and Confectionery
Belfast institute further Education
Belfast /1991 - /1993
Diploma of Higher Education - Access Diploma
University of ulster
Jordanstown, Antrim and Newtownabbey 09.2003 - 06.2004
Skills
- Organised and efficient
- Stakeholder relations
- Networking abilities
- Customer service-oriented
- Relationship building
- Recipes and menu planning
- Inventory control
- Food preparation and safety
- Deadline-oriented
- Client relations
- Drinks upselling
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Barista supervisor
Coffee
05.2016 - 09.2018
General manager
Cornmill quay accommodation Ltd
05.2015 - 10.2018
Business development manager
Globe Taxis
01.2004 - 09.2010
Diploma of Higher Education - Access Diploma
University of ulster
09.2003 - 06.2004
HGV class 1 driver
Dukes Transport
09.2001 - 10.2002
HGV class 1 driver
Drennan transport
06.1999 - 09.2000
Area sales executive
M.B. shoes
08.1995 - 02.1998
Apprentice baker
Allied Bakeries
10.1992 - 06.1995
Apprentice baker
Allied Bakeries
06.1991 - 10.1992
GCSEs - Maths
Maghera High School
GCSEs - English
Maghera High School
GCSEs - Geography
Maghera High School
GCSEs - Biology
Maghera High School
GCSEs - Tech Drawing
Maghera High School
NVQ Level 3 - Bread and Confectionery
Belfast institute further Education
/1991 - /1993
Similar Profiles
Joshua HarwoodJoshua Harwood
Hotel Receptionist at Allied Student AccommodationHotel Receptionist at Allied Student Accommodation
Melissa EvansMelissa Evans
Hire Coordinator at Portakabin (Site Accommodation) LtdHire Coordinator at Portakabin (Site Accommodation) Ltd
Carol SimangoCarol Simango
Volunteer at The Campus Luxury Student AccommodationVolunteer at The Campus Luxury Student Accommodation
Cora QuinnCora Quinn
Healthcare assistant at Ashbrook Care HomeHealthcare assistant at Ashbrook Care Home
Nathan PittsNathan Pitts
Commis chef at Arbutus cateringCommis chef at Arbutus catering