Darren Hinchliffe
Catterick Garrison,North Yorkshire
Summary
An innovative and energetic leader-mentor, with a proven track record of delivering to time and budget under the most challenging of circumstances during a successful 37 year British Army career. Extensive practical command experience as a senior manager, with a strong ability to communicate and develop effective relationships. Experience of managing significant budgets involving both private and public sector stakeholders. A proven track record of delivering a safe place to work and develop people. A natural team leader and player, who is flexible and approachable with excellent interpersonal and communication skills.
Overview
9
9
years of professional experience
Work history
Deputy CEO
Soldier Academy North
Catterick, North Yorkshire
04.2024 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Oversaw daily company operations to reach financial targets.
- Worked with board of directors to establish objectives and decisively lead operations.
- Produced business plans to maximise growth and minimise cost for company.
- Recruited and managed senior staff with focus on delivering clear results.
- Established key stakeholder relationships to foster partnerships and collaborations.
- Created long-term business strategy to drive company success.
- Served as official representative of organisation to public groups or government agencies.
Executive Officer
United Kingdom Naval Support Facility
Manama, Bahrain
08.2023 - 04.2024
- Working alongside multiple nations applying delivery at pace and under strict regulations.
- Built productive relationships with industry partners to meet strategic business objectives.
- Provided visionary leadership, inspiring and motivating teams to achieve ambitious goals and exceed expectations.
- Presented reports to interested groups or stakeholders and fielded questions.
- Improved long-term business sustainability through policy and process adaptations.
Senior Management Lead
Infantry Training Centre
Catterick, North Yorkshire
08.2021 - 07.2023
- Managed 70 permanent staff, and circa 400 trainees by establishing and agreeing all performance objectives
- Monitored and encouraged the highest standards and continuous professional development which significantly improved quality and levels of output to the wider company
- Identified mid- and long-term training needs and priorities, coaching advisers to identify continuing professional development and training needs, feeding into the corporate Training Needs Analysis and Training Plan development
- Worked with the Advisory team to develop a behavioural safety culture within the organisation, creating a motivational and rewarding working environment and facilitating the achievement of business tactical objectives
- Supported staff at all levels with the management of high risk, complex H&S issues and concerns through advice and coaching, ensuring approach was pragmatic and within an acceptable level of business risk
- Partnered with senior management to implement processes and complete special risk to life activities.
Head of Logistics and Facilities Management
The Yorkshire Regiment
Warminster, Wiltshire
06.2019 - 08.2021
- Negotiated, analysed, and prepared purchase order agreements, subcontracts, and cost control budgets to meet budgetary objectives and adjust project constraints based on financial analysis
- Collaborated directly with clients to ensure deliverables fell within the applicable scope and budget and coordinated with other departments to ensure all aspects of each project were compatible meeting client needs
- Act as Contract Authorising Officer for site providing management/supervision of contracts monitoring output against agreed contractual levels
- Championed the use of QHSE Information Management System
- Mentored departmental managers to achieve and maintain compliance, identifying trends and delivering initiatives and interventions to bring about compliance performance improvements
- Received Commander Field Army Commendation for excellence for the planning and delivery of the company relocation onto a new site.
- This included its vehicles, equipment, and circa 750 employees, alongside the handover of old infrastructure and setup of new infrastructure.
- Planned logistics across international boundaries to reliably meet delivery requirements.
Technical Logistics Manager
The Yorkshire Regiment
Warminster, Wiltshire
08.2017 - 06.2019
- Ensured that the project team understood all aspects of the prime contract relating to respective responsibilities and were able to demonstrate a thorough understanding of the prime contract checklist and organisational structure
- Managed Master Audit Programme for the contract, monitoring compliance and ensuring external accreditation requirements were maintained and surpassed
- Built and developed effective, collaborative working relationships with all key stakeholders, mapping processes to influence the local QHSE agenda and activities
- Provide leadership coaching and support to the logistics supervisors and resource managers to assist them in delivering the operational output, whilst maintaining a strong culture
- Managed the main budget in accordance with business direction to ensure spares and equipment where constantly available to deliver management goals.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Head of Human Resources
The Yorkshire Regiment
Warminster, Wiltshire
04.2016 - 09.2017
- Delivered career counselling for circa 750 employees, providing the short list to the board for selection and promotion into routine and keys roles in the workplace
- Business Focus for Equality, Diversity, and Inclusion resulting in the reduction of complaints to 0% in second year.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, and under-performance management.
- Educated line managers on policy and process changes for implementation.
- Reduced staff turnover through improved performance development programmes.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
Transport Manager
The Yorkshire Regiment
Warminster, Wiltshire
02.2015 - 07.2016
- Managed 60 staff, establishing, and agreeing all performance objectives
- Monitored and encouraged the highest standards and continuous professional development which significantly improved quality and levels of output
- Provided H&S support with high-risk activities, providing a cost effective, customer focused solution to deliver the required performance criteria
- Management of the corporate fleet and drivers
- Maintaining currency and competency for routine and bespoke tasks
- Author of the Equipment care directive to ensure employee/user compliance in the maintenance and care of business assets
- Instigated and conducted a review of underperforming courses including external training and methodologies, improving quality of management and technical training ultimately increasing operational availability.
- Participated in recruitment, selection and induction of new drivers.
Education
Level 7 Extended Diploma in Strategic Management & Leadership - Management
Stratford Business School
1 2020/2020 - 1 2021/2020
AgilePM combined foundation and practitioner - Project management
APMG International
/2024 - /2024
Change Management combined found and Practitioner - Project Management
APMG International
06/2024 -
Leading Safely in Occupational Safety and Health Technology - Health and Safety Management
Institute of occupational safety and health IOSH
01.2022 - /2022
Level 5 certificate in facilities management and logistic operations - Logistics
Defence Awarding Organisation
1 2019/2019 - 1 2019/2019
Level 6 Award in Leadership and Management - Management
City & Guilds
01.2014 - /2014
Level 3 Award in Safety for managers -
NCRQ
01.2020 - /2020
BTEC Level 4 certificate in Teaching in the lifelong sector - Teaching and Instruction
Wiltshire and Somerset college
01.2012 - /2012
BCS Level 2 - Information Technology
The chartered institute for IT
2013/2013 - /2013
Level 4 Award in Defence Equality and Diversity Management -
Defence Academy of the United Kingdom
1 2017/2017 - /2017
Level 2 Certificate in Mental Health First Aid -
Learning Curve Group
/2022 - /2022
Skills
- Contract Management
- Training & Development
- Project Management
- Health & Safety Management
- Transport Management
- Compliance
- Facilities Management
- Focus on Delivery
- Emergency Planning
- Risk Management
- Budget Management
- Microsoft Office
- Fire Safety Management Course (2 years)
- Schedule Management
- Project Scheduling
- Time management
- IT
- Report writing
- English
- Organisational skills
- SharePoint
- Analysis skills
- Training
- Operations Management
- Microsoft Word
- Inventory Control
- Risk management
- Contract management
- Process improvements
- Regulatory compliance
- High-value project management
Languages
English
Native
References
References available upon request.
Timeline
Deputy CEO
Soldier Academy North
04.2024 - Current
Executive Officer
United Kingdom Naval Support Facility
08.2023 - 04.2024
Leading Safely in Occupational Safety and Health Technology - Health and Safety Management
Institute of occupational safety and health IOSH
01.2022 - /2022
Senior Management Lead
Infantry Training Centre
08.2021 - 07.2023
Level 3 Award in Safety for managers -
NCRQ
01.2020 - /2020
Head of Logistics and Facilities Management
The Yorkshire Regiment
06.2019 - 08.2021
Technical Logistics Manager
The Yorkshire Regiment
08.2017 - 06.2019
Head of Human Resources
The Yorkshire Regiment
04.2016 - 09.2017
Transport Manager
The Yorkshire Regiment
02.2015 - 07.2016
Level 6 Award in Leadership and Management - Management
City & Guilds
01.2014 - /2014
BTEC Level 4 certificate in Teaching in the lifelong sector - Teaching and Instruction
Wiltshire and Somerset college
01.2012 - /2012
Level 7 Extended Diploma in Strategic Management & Leadership - Management
Stratford Business School
1 2020/2020 - 1 2021/2020
AgilePM combined foundation and practitioner - Project management
APMG International
/2024 - /2024
Change Management combined found and Practitioner - Project Management
APMG International
06/2024 -
Level 5 certificate in facilities management and logistic operations - Logistics
Defence Awarding Organisation
1 2019/2019 - 1 2019/2019
BCS Level 2 - Information Technology
The chartered institute for IT
2013/2013 - /2013
Level 4 Award in Defence Equality and Diversity Management -
Defence Academy of the United Kingdom
1 2017/2017 - /2017
Level 2 Certificate in Mental Health First Aid -
Learning Curve Group
/2022 - /2022
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