Summary
Overview
Work history
Education
Skills
Timeline
Generic

Darren Henson

Lincoln,Lincolnshire

Summary

Detail-oriented professional with expertise in route planning, record keeping, and cash management. Demonstrates strong customer engagement skills and excels in problem solving and time management. Known for dependability, reliability, and punctuality assurance, aiming to leverage these strengths in a dynamic work environment.

Overview

32
32
years of professional experience
4
4
years of post-secondary education

Work history

Shop owner

Short Coded Bargains
Grantham, Lincolnshire
01.2017 - 08.2025
  • Coordinated special events, driving footfall during key retail periods such as Christmas or Easter.
  • Conducted routine maintenance checks on equipment, preventing any technical malfunctions interrupting service provision.
  • Adapted business strategy according to market trends, maintaining competitive edge in the industry.
  • Streamlined shop operations for increased efficiency and profitability.
  • Hired and trained new staff members for improved team performance.
  • Ensured compliance with health and safety regulations to maintain safe shopping conditions.
  • Implemented effective marketing strategies, attracting more customers into the shop.
  • Handled daily administrative tasks including bookkeeping and reporting, keeping accurate records of business performance.
  • Introduced new product ranges based on customer preferences, increasing sales revenue.
  • Managed cash handling procedures for secure financial transactions within the shop.

Self employed courier

Smiths News/DPD/Parcel Delivery
Lincoln, Lincolnshire
11.2004 - Current
  • Kept up-to-date records of mileage for fuel reimbursement purposes.
  • Managed paperwork related to each courier job diligently for effective record keeping.
  • Maintained vehicle to ensure safe operations for delivery tasks.
  • Followed GPS navigation systems for fast, efficient routes, resulting in timely deliveries.
  • Conducted routine checks on vehicle, ensuring mechanical soundness.
  • Secured parcels in the van properly before commencing journey ensuring no losses occurred.
  • Organised daily delivery routes based on priority and geographical location saving time and fuel costs.
  • Provided proof of delivery to clients via digital platforms, enhancing communication transparency.
  • Sorted packages for accurate delivery to correct addresses.
  • Manually loaded and unloaded heavy parcels, safely lifting heavy objects.

Department manager

BHS
Doncaster
12.2000 - 11.2004
  • Developed department goals aligned with company vision.
  • Trained new recruits for seamless integration into the team.
  • Improved staff morale by implementing regular feedback sessions.
  • Conducted team meetings to improve internal communication.
  • Managed inventory levels to prevent stock shortages.
  • Handled customer complaints for improved satisfaction rates.
  • Organised department tasks for increased productivity.
  • Rotated merchandise and displays to feature new products and promotions.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Fresh food manager

Safeway
Sheffield
01.1994 - 12.2000
  • Streamlined supply chain processes for increased efficiency.
  • Created enticing display arrangements to attract customers' attention.
  • Conducted periodic audits to ensure compliance with regulations.
  • Assisted customers with queries, providing excellent customer service.
  • Collaborated with other departments for coordinated store operation initiatives.
  • Reduced waste by implementing efficient fresh food management procedures.
  • Established productive lines of communication between team members.
  • Managed inventory levels, limiting overstock and product unavailability.
  • Maintained a clean and organised work area promoting safe working practices.
  • Oversaw daily operations, ensuring smooth functioning of the department.

Education

GCSEs -

Tapton House School
Chesterfield, Derbyshire
09.1984 - 07.1988

Skills

  • Route planning
  • Record keeping
  • Cash management
  • Customer engagement
  • Problem solving
  • Time management
  • Dependability and reliability
  • Punctuality assurance

Timeline

Shop owner

Short Coded Bargains
01.2017 - 08.2025

Self employed courier

Smiths News/DPD/Parcel Delivery
11.2004 - Current

Department manager

BHS
12.2000 - 11.2004

Fresh food manager

Safeway
01.1994 - 12.2000

GCSEs -

Tapton House School
09.1984 - 07.1988

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Darren Henson