Dedicated professional with robust expertise in customer service and communication, bolstered by extensive experience across retail, warehouse, and hospitality sectors.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Warehouse Operative
Gopuff MFC
Holloway
01.2021 - 01.2022
- Organised inventory and managed stock efficiently.
- Supported order fulfillment and logistics to ensure timely deliveries.
- Maintained workflow in a fast-paced, high-demand environment.
Kitchen Associate
The Coronet (Wetherspoons)
Holloway
01.2020 - 01.2021
- Assisted with food preparation and kitchen operations.
- Maintained quality standards under pressure during peak hours.
- Ensured compliance with strict health and safety protocols.
Sales Assistant
Builders Depot
North London
11.2019 - 04.2020
- Assisted customers with product selection and purchases.
- Supported logistics and stock movement, including heavy materials handling.
- Completed in-house forklift training and worked across multiple departments.
Floor Associate
The Ice Wharf (Wetherspoons)
Camden Town
03.2018 - 08.2019
- Delivered customer service in a fast-paced pub environment.
- Trained and supported new staff to improve efficiency.
- Consistently met service standards under high-pressure conditions.
Education
ECDL - European Computer Driving Licence
ST Mary Magdalene Academy
London
01.2017 - Select/2016
Level 2 ICT -
City & Islington Centre of Business, Arts & Technology
London
01.2017 - 01.2018
Level 2 Functional Skills - Maths
City & Islington
01.2017 - 01.2018
GCSEs - undefined
St Mary Magdalene Academy
Islington
01.2012 - 01.2017
Netcom Level 3 - ICT Network Security and Infrastructure
Netcom
01.2024 - /2024
YMCAFIT Level 3 & 2 Advanced Diploma - Personal Training
YMCAFIT
06.2025 -
CISCO IT Essentials - IT
CISCO
/2024 - 01.2024
Skills
Customer service and communication
Organizational and time management
IT proficiency: Microsoft Office
Technical skills: Networking and ICT
Fast typing (90 WPM)
Adaptability and problem-solving
Team leadership and mentoring
Retail, warehouse, and hospitality experience
Time management proficiency
Deadline adherence
Heavy lifting capability
Affiliations
Fitness
Sports
IT (building computers and problem solving)
Languages
English
Native
Dutch
Beginner
Timeline
YMCAFIT Level 3 & 2 Advanced Diploma - Personal Training
YMCAFIT
06.2025 -
Netcom Level 3 - ICT Network Security and Infrastructure
Netcom
01.2024 - /2024
Warehouse Operative
Gopuff MFC
01.2021 - 01.2022
Kitchen Associate
The Coronet (Wetherspoons)
01.2020 - 01.2021
Sales Assistant
Builders Depot
11.2019 - 04.2020
Floor Associate
The Ice Wharf (Wetherspoons)
03.2018 - 08.2019
ECDL - European Computer Driving Licence
ST Mary Magdalene Academy
01.2017 - Select/2016
Level 2 ICT -
City & Islington Centre of Business, Arts & Technology
Capture & Orders, Sales, Profit, Cash (OSPC) Lead at Lockheed Martin, Missiles & Fire Control (MFC)Capture & Orders, Sales, Profit, Cash (OSPC) Lead at Lockheed Martin, Missiles & Fire Control (MFC)