Darren Audley
Dunmurry, Belfast,County Antrim
Summary
A seasoned professional with expertise in effective delegating, influential communication, and knowledge of regulatory standards. Demonstrated success in staff recruitment, customer service, and team leadership. Adept at inventory control, consistently ensuring operational efficiency and compliance. Committed to driving organisational growth through strategic initiatives and exceptional leadership.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Manager
Caffe nero
Belfast, antrim
01.2020 - Current
- Implemented cost reduction measures, reduced overhead expenses.
- Delegated tasks efficiently to maximise productivity.
- Cultivated strong relationships with clients to secure repeat business.
- Supervised project timelines for timely completion.
- Maintained inventory control, reduced stock shortages.
- Fostered a positive work environment with regular team-building activities.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Assistant manager
caffe nero
Belfast, antrim
09.2018 - 12.2019
- Monitored sales performance regularly adjusting strategies as required.
- Handled stock control duties diligently preventing overstocking or shortages.
- Assisted in recruitment process to build an effective workforce.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Improved customer service by implementing new procedures and protocols.
- Handled customer complaints effectively, restoring trust in our brand.
Shift leader
Caffe nero
Belfast, antrim
03.2017 - 09.2018
- Maintained clean and safe work environment with regular inspections and cleaning rosters.
- Liaised with management regularly, ensuring alignment of shift goals with overall business objectives.
- Upheld company policies strictly, promoting adherence amongst all staff members as well.
- Provided thorough training to new employees, enhancing their job competence quickly.
- Managed opening or closing procedures during shifts for seamless transition between different teams on duty.
Education
GCSEs -
Newtownbreda High School
Northern Ireland 09.1997 - 06.2002
Higher National Diploma - Science
Belfast Metropolitan College
Belfast 09.2018 - 06.2019
Skills
- Effective delegating
- Influential communication
- Knowledge of regulatory standards
- Staff recruitment
- Customer Service
- Team Leadership
- Inventory control
Affiliations
- Gaming
- Lego
- Art
References
References available upon request.
Timeline
Manager
Caffe nero
01.2020 - Current
Assistant manager
caffe nero
09.2018 - 12.2019
Higher National Diploma - Science
Belfast Metropolitan College
09.2018 - 06.2019
Shift leader
Caffe nero
03.2017 - 09.2018
GCSEs -
Newtownbreda High School
09.1997 - 06.2002
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