Darragh Kempson
Ashton-Under-Lyne,United Kingdom
Summary
MFA Novel Writing and a BA in English and Creative Writing graduate with a passion for the written word, a highly qualified and effective Writer. Extensive experience in public speaking, collaborative storytelling, SEO content writing, blogging, mentoring, editing, and storytelling. Has first-hand experience working with AI, refining and improving content, and training and improving models.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Head Writer & Game Master
Clockwork Writings
Manchester, England
01.2020 - Current
- Duration: 5 years 5 months
- Adhered to required formats and style guidelines for different types of publications.
- Applied excellent time-management skills to produce high-quality writing for multiple projects simultaneously.
- Wrote to specific target audiences and reading levels.
- Produced high-quality and consistent work with minimal mistakes to reduce editing time.
- Revised awkward phrasing to improve readability.
Receptionist
Grosvenor Casinos
Manchester, Manchester
12.2024 - Current
- Duration: 6 months
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Upheld confidentiality with sensitive information handling procedures.
- Enhanced customer satisfaction by efficiently managing all front desk inquiries.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Maintained an organised reception area for a professional business environment.
- Maintained accurate logs of visitor entries for security purposes.
Content Curator and QA Editor
Mother Tongue
Manchester, England
05.2023 - 10.2025
- Duration: 2 years and 6 months
- User alignment for LLM and genAI applications (interpretation of user intent, analysis of context of UX, review of content structure and linguistic adherence to quality standards)
- Content review and audit against preset parameters that are use case specific
- Rewriting of content with the specific intent of improving the model performance and adherence to policy standards and stylistic guidelines
- Review of content for specific applications and use cases (e.g. logic, creativity, form and structure, style, etc)
- Gathering and sharing feedback
- Cooperation with team members and knowledge sharing with the rest of the team
- Quality assessment of work generated by junior team members and other vendor teams
- Support new and junior team members by sharing suggestions, experience, and encouragement to ensure integration and contribute to overall team performance
Qualifications Officer
Training Qualifications UK
Sale, Manchester
06.2021 - 02.2023
- Duration: 1 year 9 months
- Defined and implemented organisational policies, rules and regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Prepared notices, plans and charts to support presentations.
- Reviewed established objectives and policies to assess and promote adherence.
Content Writer
PamperTreeUK
Manchester, England
01.2020 - 12.2021
- Duration: 2 years
- Proofread text to confirm spelling, grammar, and style accuracy.
- Wrote quickly and accurately to achieve high-volume content targets.
- Produced high-quality, impactful content to strict deadlines, consistently meeting brand standards.
- Established the brand standard.
- Wrote engaging, entertaining, and informative media scripts for different uses.
- Optimised content to increase user reach and engagement.
Education
Master of Fine Arts - MFA - Creative Writing
The Manchester Metropolitan University
Manchester 09.2017 - 07.2020
Bachelor's Degree - English and Creative Writing
The Manchester Metropolitan University
Manchester 09.2014 - 07.2020
Skills
- Quality Assurance
- Content Management
- Proofreading
- Copywriting abilities
- Team building
- Communication skills
- Problem-solving
- Creative writing
- Writing and editing
Affiliations
- Role-play Gaming
- Gaming
- Acting
- Writing
Timeline
Receptionist
Grosvenor Casinos
12.2024 - Current
Content Curator and QA Editor
Mother Tongue
05.2023 - 10.2025
Qualifications Officer
Training Qualifications UK
06.2021 - 02.2023
Head Writer & Game Master
Clockwork Writings
01.2020 - Current
Content Writer
PamperTreeUK
01.2020 - 12.2021
Master of Fine Arts - MFA - Creative Writing
The Manchester Metropolitan University
09.2017 - 07.2020
Bachelor's Degree - English and Creative Writing
The Manchester Metropolitan University
09.2014 - 07.2020
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