Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Darnish Bhatti

Bedford,England

Summary

Organised and reliable professional with a strong background in teamwork, customer service excellence, and time-management. Demonstrates exceptional skills in time efficiency and delivering outstanding customer service. Committed to achieving career goals through continuous improvement and dedication to high standards of performance.

Experienced in hospitality with focus on customer service. Specialising in creating welcoming environment that enhances dining experience, utilising interpersonal skills and knowledge of food and beverages. Known for multitasking abilities and quick problem-solving, ensuring seamless operation and customer satisfaction.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Waitress

Mando
Bedford, Bedfordshire
06.2024 - Current
  • Maintained clean and organised dining area for customer comfort.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Recommended drinks to customers, increasing overall sales.
  • Collected, washed and put away glassware between guests.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Provided excellent service to customers, resulting in repeat business.

Personal shopper

Tesco Extra
Bedford, Bedford
11.2023 - 05.2024
  • Quality-checked items for adherence to client specifications.
  • Picked items for customer orders with focus on piece quality.
  • Followed company standards and paid careful attention to customer requests.
  • Worked with clients remotely, offering virtual consultations to understand preferences and style choices.
  • Communicated effectively with clients to understand their needs better.
  • Inspected products for damages and expiry dates before processing refunds.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Adapted to last-minute changes in client preferences, demonstrating flexibility and responsiveness.
  • Totalled bills using maths skills and maintained accurate till count.
  • Handled returns and exchanges swiftly, minimising inconvenience to clients.

Chef & Kitchen Manger

Brew House and Kitchen
Bedford, Bedford
05.2021 - 05.2022
  • Maintained high safety standards during food preparation and serving procedures.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Supervised all kitchen staff to maintain high quality standards.
  • Monitored kitchen operations to spot and correct issues impacting team performance or quality.
  • Oversaw chefs, cooks and kitchen support staff to run smooth operation.
  • Coordinated recruitment and training of kitchen staff to develop high-performing team.

Education

GCSEs - Maths - 5

St Thomas More Catholic Secondary School
England
09.2017 - 06.2020

A-Levels - Finance, Psychology, Business, Health and social care

St Thomas More Catholic Secondary School
England
09.2020 - 05.2023

Skills

  • Teamwork
  • Customer Service
  • Time efficiency
  • Time-management
  • Customer service excellence
  • Organised and reliable

Affiliations

  • Photography, nail tech, gym, cooking/baking, sports

Accomplishments

Sports leaders - I was responsible for kids aged 5 to 9 helping them with athletics which helped them boost their confidences and performance and demonstrate to them how to work together as a team.

Creative arts awards


Languages

Punjabi
Upper intermediate

Timeline

Waitress

Mando
06.2024 - Current

Personal shopper

Tesco Extra
11.2023 - 05.2024

Chef & Kitchen Manger

Brew House and Kitchen
05.2021 - 05.2022

A-Levels - Finance, Psychology, Business, Health and social care

St Thomas More Catholic Secondary School
09.2020 - 05.2023

GCSEs - Maths - 5

St Thomas More Catholic Secondary School
09.2017 - 06.2020

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Darnish Bhatti