Darnell Richards
London,Tower Hamlets
Summary
Dedicated professional with a strong collaborative teamwork approach and a hardworking mentality. Demonstrates quick-learning abilities and flexibility as a team player, consistently contributing to dynamic work environments. Committed to leveraging skills in pursuit of career advancement and excellence in future roles.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Floor Supervisor
The Piano Works Farringdon
London
11.2025 - Current
- Handled customer complaints, leading to higher satisfaction levels.
- Improved team morale by implementing a positive feedback system.
- Supervised floor operations to ensure smooth workflow and minimal disruption.
- Coordinated staff shifts for optimal coverage during peak hours.
Bartender / Host
Be At One
London
09.2023 - 11.2025
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Managed stock levels efficiently, preventing shortage during peak hours.
- Handled cash transactions securely minimising risk of theft or fraud.
- Recommended drinks to customers, increasing overall sales.
Warehouse operative
Reynolds Catering Supplies Ltd
Waltham Cross, Hertfordshire
11.2022 - 09.2023
- Reduced damages with careful handling and storage of fragile items.
- Sorted materials into appropriate areas for easy access and organisation.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Collaborated on stock checking routines, provided accurate inventory updates.
Hospitality Team Member
Phoenix Hospitality Ltd
London
11.2022 - 03.2023
- Delivered efficient table service, resulting in repeat business.
- Contributed to team targets by upselling menu items.
- Facilitated payments smoothly for quick customer checkout.
- Took orders accurately reducing errors in meal preparation.
Waiter / Host
TGI Fridays
London / Leicester
09.2017 - 11.2022
- Delivered excellent customer service through friendly and polite interaction.
- Managed table settings for optimal dining experience.
- Accommodated special dietary requests, enhancing customer dining experience.
- Remained calm under pressure, ensuring better performance during peak hours.
Education
Degree - Performing Arts / Dance
De Montfort University
Leicester 09.2019 - 01.2022
Skills
- Collaborative teamwork approach
- Hardworking mentality
- Quick-learning
- Flexible team player
Affiliations
- Dance
- Photography
- Travel
- Gym / Fitness
References
References available upon request.
Timeline
Floor Supervisor
The Piano Works Farringdon
11.2025 - Current
Bartender / Host
Be At One
09.2023 - 11.2025
Warehouse operative
Reynolds Catering Supplies Ltd
11.2022 - 09.2023
Hospitality Team Member
Phoenix Hospitality Ltd
11.2022 - 03.2023
Degree - Performing Arts / Dance
De Montfort University
09.2019 - 01.2022
Waiter / Host
TGI Fridays
09.2017 - 11.2022