DARLYNTON OSA-IRUGHE
Rotherham,United Kingdom
Summary
Dedicated, empathetic professional focused on client-centred support, confidentiality, and ethical care. Highly skilled in documentation, records management, and IT tools, with strong communication, problem-solving, and organisational abilities. Adaptable and resilient under pressure, committed to health and safety compliance, collaboration, and delivering high-quality support that enhances client well-being and service outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Healthcare Support/Assistant (Agency)
Contract Labour Solutions CLS
Doncaster, South Yorkshire
10.2022 - 12.2025
- Support residents with dementia in various care homes.
- Deliver one-to-one care and general floor support.
- Streamlined communication for improved team collaboration.
- Reported equipment and resource faults for prompt resolution.
- Manage personal hygiene and feeding routines.
- Maintain accurate digital records via phone/computer.
- Assisted healthcare professionals in delivering patient care and support during treatment.
- Documented patient information accurately in electronic health record systems to ensure compliance.
- Handled sensitive information discreetly; upheld company confidentiality policies.
Support Worker
CYGNET HEALTHCARE, THE FIELD
11.2022 - 04.2023
- Delivered person-centred care, assisting residents with daily living activities (eating, bathing, dressing, mobility) while preserving dignity, comfort, and independence.
- Monitored physical and mental health, accurately documenting care, reporting changes promptly, and escalating concerns to senior staff.
Promoted emotional well-being and social engagement through companionship, empathetic communication, and participation in activities. - Ensured a safe, clean, and secure environment, adhering strictly to infection control, safeguarding, and health & safety standards.
Worked collaboratively with nurses and healthcare professionals, supporting medication administration and maintaining clear communication. - Applied safe handling and behavioural management techniques, including use of hoists/wheelchairs and supporting individuals with dementia or challenging behaviours.
Senior Commercial Officer (Quality Assurance)
UNIVERSITY OF BENIN (Nigeria)
12.2011 - 09.2022
- Led quality assurance and compliance initiatives, overseeing health, care, and staff/student welfare in line with institutional standards.
- Prepared and managed health and compliance reports for medical and clinical faculties, ensuring regulatory accuracy.
- Drove continuous improvement projects, optimising operational efficiency, effectiveness, and quality outcomes.
- Collaborated and managed cross-functional teams, developing QA protocols and delivering projects successfully.
- Mentored and trained junior staff, improving quality management practices, commercial operations, and overall team performance.
- Supported strategic and commercial objectives, contributing market-driven insights, identifying opportunities, and maintaining strong stakeholder relationships.
Education
B.Sc. - Business Administration/Management
University of Benin
Nigeria /2003 - /2006
Proficiency Certificate in Management (Chartered) - Administration/Management
Nigerian Institute of Management
Nigeria /2007 - /2008
Diploma - Computer Studies
Stancoly moor Computers
Nigeria /1998 - /1999
West Africa Senior School Certificate -
WASC
Nigeria /1991 - /1997
Skills
- Person-centred care delivery, demonstrating empathy, compassion, patience, and sensitivity to individual needs
- Strong communication and teamwork, including active listening, conflict resolution, and collaboration under pressure
- Accurate documentation and compliance, with proficiency in care software, confidentiality, health & safety, and IT systems
Certification
- All Mandatory Care Training (Current).
- Care Certificate (To be completed within 6 months in role).
- Manual Handling, Safeguarding Adults, Infection Control, Fire Safety First Aid and Health & Safety Awareness.
- Open to further service-specific and e-Learning training.
References
References available upon request.
Additional Information:
DBS Update Service ID available on request., References available on request., Hobbies: Caring, Studying, Travelling, and Music.
Core Competencies:
- Personal and Emotional Care.
- Safeguarding & Health Monitoring.
- Support with Daily Living Skills.
- Communication and Record Keeping.
- Companionship and Community Access.
- Medication Administration (under supervision).
- Team Collaboration and Supervision Support.
- Behaviour Support and Positive Reinforcement.
Specific Areas of Interest:
- General Health Care
- Care/Support Services
Timeline
Support Worker
CYGNET HEALTHCARE, THE FIELD
11.2022 - 04.2023
Healthcare Support/Assistant (Agency)
Contract Labour Solutions CLS
10.2022 - 12.2025
Senior Commercial Officer (Quality Assurance)
UNIVERSITY OF BENIN (Nigeria)
12.2011 - 09.2022
B.Sc. - Business Administration/Management
University of Benin
/2003 - /2006
Proficiency Certificate in Management (Chartered) - Administration/Management
Nigerian Institute of Management
/2007 - /2008
Diploma - Computer Studies
Stancoly moor Computers
/1998 - /1999
West Africa Senior School Certificate -
WASC
/1991 - /1997