Darlington Tochi Nwokocha
Luton,Bed
Summary
Results-driven professional with expertise in key account management, sales drivers, and selling skills application. Demonstrates strong capabilities in account penetration, objection handling, and mobility handling to optimise client relationships and drive business growth. Proficient in Microsoft Word, Excel, and PowerPoint, with a proven ability to deliver effective coaching and communication assistance. Skilled in personal hygiene assistance, showcasing adaptability and a commitment to providing comprehensive support. Dedicated to leveraging core competencies to achieve organisational success while fostering long-term client satisfaction.
Overview
21
21
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Area Sales Manager (ASM)
AAVA Brands Limited
Calabar, Nigeria
05.2024 - 01.2025
- Deliver primary sales target (volume & value) for the assigned territory
- Drive secondary sales via partner’s selling infrastructure and resources
- Drives prompt collections from the partner
- Plans and directs partners distribution strategy to deliver on set target
- Align partner’s orders
- Coaches, trains and evaluates sales Reps
- Build and maintain relationship with partners customers – retailers and wholesales
- Implement trade marketing activities within the territory
- Reports competitors activities and provide market intelligence
- Ensure timely resolution of partners returns claims and damages
- Reviews partners monthly performance
- Report sales inventory
- Develops sales channels
- Sales forecasting and inventory management
- Drives availability and visibility across the channels
Auxilliary Nurse
Emmanuel Clinic
Owerri, Nigeria
11.2022 - 04.2024
- Assisting patients with daily activities, such as eating, dressing, and washing
- Helping patients move around, such as between their room and the bathroom
- Monitoring vital signs
- Managing medication
- Providing emotional support and communication
- Maintaining hygiene and safety
- Performing basic health checks
- Making beds
- Sterilizing equipment
Field Sales Manager (FSM)
Suntory Beverage and Food Nigeria Ltd.
, Nigeria
04.2021 - 10.2022
- Deliver primary sales target (volume & value) for the assigned territory
- Drive secondary sales via partner’s selling infrastructure and resources
- Drives prompt collections from the partner
- Plans and directs partners distribution strategy to deliver on set target
- Align partner’s orders
- Coaches, trains and evaluates sales Reps
- Build and maintain relationship with partners customers – retailers and wholesales
- Implement trade marketing activities within the territory
- Reports competitors activities and provide market intelligence
- Ensure timely resolution of partners returns claims and damages
- Reviews partners monthly performance
- Report sales inventory
- Develops sales channels
- Sales forecasting and inventory management
- Drives availability and visibility across the channels
- Review partners business plan and ROI
- Negotiating trade terms
- Managing payables and receivables
- Account reconciliation
Field Sales Executive
UAC Foods Limited
, Nigeria
01.2017 - 12.2021
- Kept clear, detailed customer records to maximise future sales opportunities.
- Achieved monthly sales and performance KPIs for improved team success.
- Delivered outstanding after-sales care through regular communication with customers.
- Adapted sales pitches and presentations to meet bespoke customer requirements.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
- Facilitated smooth deliveries in line with customer requests.
- Processed orders and recorded transactions accurately.
- Attended meeting and sales events to learn latest developments.
Van Sales Rep
Glaxosmithkline
Warri, Nigeria
01.2015 - 12.2017
- Provided exceptional customer care in collaboration with high-performing sales team.
- Collaborated closely with the marketing department, aligning sales efforts with overall company objectives.
- Closed high-value transactions using excellent sales and negotiation techniques.
- Captivated customers with lively presentation, conversational and customer service skills.
- Exceeded customer expectations throughout entire sales process.
- Kept clear, detailed customer records to maximise future sales opportunities.
- Achieved monthly sales and performance KPIs for improved team success.
Warehouse supervisor
TRANSMED LOGISTICS LTD
Warri, Nigeria
06.2017 - 10.2017
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Trained new employees, resulting in better job proficiency and productivity.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Improved warehouse layout to maximise storage space.
- Monitored warehouse safety and swiftly resolved hazards.
- Maintained warehouse layout and organisation for maximum efficiency.
- Worked with supply chain professionals to monitor and replenish inventory levels.
- Delivered quality assurance by enforcing company policies and standards.
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
- Briefed team on productivity targets and process changes.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Analysed inventory reports to achieve strong product availability.
TECHNICAL SUPERVISOR
ECLIPSE ENGENEERING COMPANY
Owerri, Nigeria
01.2014 - 12.2015
- Prepared work schedules and assigned personnel to meet production plans.
- Produced technical schedules in line with production specifications.
- Set realistic technical KPIs based on past performance and motivated teams to achieve them.
- Promoted best practices to uphold output quality standards.
- Trained and supervised all stage crew in technical safety procedures.
- Handled project management duties, delivering projects on time and within budget.
SALES SUPERVISOR
Elihen Supermarket
Owerri, Nigeria
01.2013 - 12.2014
- Supervised the sales team, enhancing their performance and productivity.
- Managed customer queries to improve overall service experience.
- Delivered excellent customer service by addressing and resolving issues promptly.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Oversaw inventory management for maintaining optimal stock levels.
- Conducted regular staff training to increase product knowledge and sales skills.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Established strong client relationships which resulted in repeat business.
- Collected customer and market feedback and reported information to company leadership.
Front Desk Teller
FinBank Plc
, Nigeria
01.2011 - 12.2013
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Consistently arrived at work on time and ready to start immediately.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Displayed energy and enthusiasm in fast-paced environment.
- Used Microsoft Word and other software tools to create documents and clear communications.
Class Teacher
Army day Secondary School
Warri, Nigeria
01.2009 - 12.2010
- Promoted inclusion within the classroom, ensuring equal opportunities for all learners.
- Fostered positive learning environment by maintaining strong classroom discipline.
- Communicated effectively with parents regarding students' progress and behaviour issues.
- Maintained up-to-date records of each student's academic progress and attendance.
- Organised weekly assessments to evaluate students' understanding of topics taught.
- Guided students through successful completion of class assignments and projects.
- Achieved exceptional student results in line with curriculum targets, growing overall school performance.
Ticketing Clerk
Imo Transport Company Plc
Owerri, Nigeria
01.2004 - 12.2004
- Verified customer passports and documentation to travel.
- Resolved complaints, cancellations and refunds with mutually beneficial solutions.
- Acted as first point of contact for customers to resolve potential issues with reservations.
- Conducted calls professionally and politely to maintain excellent service standards.
- Processed travel deposit and balance payments accurately, maintaining records of receipt.
- Liaised with local operators to promptly resolve travel restrictions and delays.
- Maintained ticket sales records for easy referencing.
Education
Proficiency in Management - Management
Nigerian Institute of Management
NigeriaHigher National Diploma - Business Admin.And Mgt
Federal Polytechnic Nekede
National Diploma - Business Admin.And Mgt
Ekwenugo Okeke Polytechnic Uli
National Business Certificate - NABTEB
City Institute of Commerce
Mobility handling, Communication assistance, Personal hygiene assistance
Florence academy
Skills
- Microsoft word
- Microsoft excel
- Power point
- Good at account penetration
- Good Coaching skills
- Sales drivers
- Key account management
- Selling skills application
- Objection handling
- Mobility handling
- Communication assistance
- Personal hygiene assistance
Custom
- Reading
- Sports
Personal Information
- Place of birth: Imo
- Date of birth: 03/20/81
- Gender: Male
- Nationality: Nigerian
- Marital status: Single
Certification
Retail Selling Skills and Merchandising
Key Account Management
Distributor Management
Management Development
Adult Social Care
Communication in Care
Mobility and Falls
Timeline
Area Sales Manager (ASM)
AAVA Brands Limited
05.2024 - 01.2025
Auxilliary Nurse
Emmanuel Clinic
11.2022 - 04.2024
Field Sales Manager (FSM)
Suntory Beverage and Food Nigeria Ltd.
04.2021 - 10.2022
Warehouse supervisor
TRANSMED LOGISTICS LTD
06.2017 - 10.2017
Field Sales Executive
UAC Foods Limited
01.2017 - 12.2021
Van Sales Rep
Glaxosmithkline
01.2015 - 12.2017
TECHNICAL SUPERVISOR
ECLIPSE ENGENEERING COMPANY
01.2014 - 12.2015
SALES SUPERVISOR
Elihen Supermarket
01.2013 - 12.2014
Front Desk Teller
FinBank Plc
01.2011 - 12.2013
Class Teacher
Army day Secondary School
01.2009 - 12.2010
Ticketing Clerk
Imo Transport Company Plc
01.2004 - 12.2004
Higher National Diploma - Business Admin.And Mgt
Federal Polytechnic Nekede
National Diploma - Business Admin.And Mgt
Ekwenugo Okeke Polytechnic Uli
National Business Certificate - NABTEB
City Institute of Commerce
Mobility handling, Communication assistance, Personal hygiene assistance
Florence academy
Proficiency in Management - Management
Nigerian Institute of Management
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