Dariusz PROCELEWSKI
Chatteris,Cambridgeshire
Summary
Motivated IT professional with hands-on experience in IT support, networking, and cloud fundamentals. Successfully configured and managed IT systems, including setting up a help desk ticketing system (osTicket), working with Microsoft Azure, and configuring cloud-based security solutions. Proficient in Active Directory, DNS management, and file-sharing permissions. Strong background in customer service, sales operations, and team leadership, with a proven track record of improving efficiency, troubleshooting technical issues, and optimizing workflows. Adept at providing technical guidance, ensuring compliance, and enhancing overall system performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Support Assistant - Volunteer
NHS, GP Surgery
Ely, Cambridgeshire
01.2025 - Current
Responsibilities
- Provide hardware/software support, troubleshooting, and installations
- Ensure data security and IT policy compliance
- Offer user support and technical guidance
Accomplishments
- Maintained IT systems, installed/configured hardware/software, and improved performance
- Ensured data security compliance, monitored adherence, and promoted best practices
- Delivered user support, resolving IT issues efficiently
Senior Sales Assistant
Cutlacks
Ely, Cambridgeshire
04.2022 - Current
Responsibilities
• Assisted customers, provided sales support, and handled inquiries.
• Processed orders and coordinated with suppliers for stock management.
• Troubleshot POS system issues and ensured PCI compliance
Accomplishments
• Enhanced customer satisfaction by resolving issues efficiently.
• Improved sales operations and inventory accuracy, maintaining an organized sales floor.
• Minimized downtime by diagnosing and resolving POS system issues while ensuring security compliance.
Team leader
Pret A Manger
London, Greater London
06.2019 - 02.2022
Responsibilities
• Managed staff and overall shop operations.
• Trained new employees, provided coaching, and supported new branch openings.
• Oversaw finance, administrative tasks, and stock management.
Accomplishments
• Improved operational efficiency and ensured compliance with health and safety standards.
• Enhanced team performance through effective training and onboarding.
• Optimized stock control and financial processes, reducing waste and improving workflow.
Education
Information Technology Professional - Information Technology
Course Careers
04.2001 -
Hospitality Services Management Technician - Hospitality Services Management
The Maria Curie Complex of Chemical Schools
Wloclawek, PolandSkills
- Technological troubleshooting
- IT ticketing systems - osTicket
- Software installation and upgrades
- Networking protocols
- Cloud Fundamentals
- Remote desktop experience
- Microsoft Azure experience
- Active directory experience
- Hardware repair and upgrades
- Security compliance awareness
- Analytical-thinking
- People Management
- Training and coaching
- Team Leadership
- Customer Service
- Communication
- Analytical skills
sections.external_links.name
Affiliations
- Technology & AI, Cybersecurity News & Trends & Discussions, Politics, Gym, Gaming
Certification
Information Technology Professional Certificate, CourseCareers
Languages
English
Fluent
Polish
Native
Timeline
IT Support Assistant - Volunteer
NHS, GP Surgery
01.2025 - Current
Senior Sales Assistant
Cutlacks
04.2022 - Current
Team leader
Pret A Manger
06.2019 - 02.2022
Information Technology Professional - Information Technology
Course Careers
04.2001 -
Hospitality Services Management Technician - Hospitality Services Management
The Maria Curie Complex of Chemical Schools
Similar Profiles
Sara AliSara Ali
Clinical Pharmacist at GP SurgeryClinical Pharmacist at GP Surgery
Zara VettiankalZara Vettiankal
Receptionist at GP surgeryReceptionist at GP surgery
Jasmine HopkinsJasmine Hopkins
PACU/Recovery Room Nurse at Texarkana Surgery Center GpPACU/Recovery Room Nurse at Texarkana Surgery Center Gp