Dariia Hopatsa
Wallasey,Wirral
Summary
Reliable and adaptable professional with strong customer service and administrative skills. Experienced in retail order management and reception duties, with excellent communication, organisation, and computer skills. Able to work efficiently both independently and as part of a team.
Overview
5
5
years of professional experience
4093
4093
years of post-secondary education
Work history
Retail Assistant
Iceland
Wallasey, Wirral
2025.03 - Current
- Picking and packing online customer orders accurately and efficiently
- Ensuring orders meet quality standards and delivery deadlines
- Assisting in stock rotation and checking expiry dates
- Providing in-store customer assistance and product advice
- Supporting customers with general enquiries and locating products
- Following Health & Safety and food hygiene standards
- Collaborating with team to meet daily operational targets
Technical Editor of Scientific Articles
International Publisher
Kyiv, Ukraine
2022.10 - 2024.09
- Proofreading and editing documents with attention to detail
- Formatting articles to meet journal standards
- Communicating effectively with customers and editors
Communications & Public Relation Chief Specialist
State Nuclear Regulatory Inspectorate of Ukraine
Kyiv, Ukraine
2020.09 - 2022.09
- Civil service
- Communication with citizens
- Managed social media and official website content
- Prepared press releases and coordinated media relations
- Organized interviews, press conferences, and events
- Provided administrative and organisational support
Education
Highfield Level 2 - Principles of Business and Administration
Crosby Training
Liverpool, United Kingdom 2001.04 - 2025.01
Highfield Level 1 - Health and Safety Awareness
Crosby Training
Liverpool, United Kingdom 2001.04 - 2025.01
Master - Public Administration
Igor Sikorsky Kyiv Polytechnic Institute
Kyiv, UkraineMaster - Journalism
Kamianets-Podilskyi Ivan Ohienko National University
Kamianets-Podilskyi, UkraineSkills
- Customer service & client support
- Online order picking & retail operations
- Reception & administrative support
- Strong communication skills
- Time management & multitasking
- Computer literate (MS Office, POS systems)
- Attention to detail & problem solving
- Teamwork & working under pressure
- Health & Safety awareness
Languages
Ukrainian
Native
Russian
Fluent
English
Advanced
Timeline
Retail Assistant
Iceland
2025.03 - Current
Technical Editor of Scientific Articles
International Publisher
2022.10 - 2024.09
Communications & Public Relation Chief Specialist
State Nuclear Regulatory Inspectorate of Ukraine
2020.09 - 2022.09
Highfield Level 2 - Principles of Business and Administration
Crosby Training
2001.04 - 2025.01
Highfield Level 1 - Health and Safety Awareness
Crosby Training
2001.04 - 2025.01
Master - Public Administration
Igor Sikorsky Kyiv Polytechnic Institute
Master - Journalism
Kamianets-Podilskyi Ivan Ohienko National University