Darii Shnurov

I conduct customer fittings and provide alteration consultations, handle customer inquiries and payments, train new staff, and maintain quality standards through inspection of completed tailoring work.

• I used my skills of creativity and problem solving to check quality of product before selling and to complete a repair of damaged wood items if needed. I also sorted and prepared customers'' orders according to requirements

• I trained and mentored personnel with my organisational skills to maximise quality of service and improve performance of my team. I also completed schedules, shift reports by using software Microsoft 365 and good planning

• I offered excellent customer service to visitors and answered their questions, minimised delivery delays and mistakes in database by verifying labels and documents for customers’ shipments with high accuracy

• I supported administrative team with updating library database, organised records of books, used my communication skills to help customers with their issues and completed other admin tasks by using my IT skills