Daria Reimus
London
Summary
Dedicated hospitality professional with extensive experience in fast-paced restaurant and bar settings. Delivers attentive, personalised service while maintaining high standards during peak periods. Utilises strong menu knowledge and allergen awareness to anticipate customer needs and enhance team operations.
Overview
8
8
years of professional experience
Work History
Waitress
Mamuska
London
04.2025 - Current
- Acquired in-depth knowledge of new menu items and specials, enhancing communication of offerings to customers.
- Cultivated relationships with regular customers by remembering their preferences, delivering personalised service.
- Anticipated and addressed guests' service needs.
- Assisted bar staff with preparing garnishes and restocking inventory prior to service.
- Recommended menu items and beverages aligned with guest preferences, enhancing dining experience.
- Offered diners detailed allergen advice across daily menus and specials, ensuring optimal customer care and safety.
Waitress
La Piazzetta
Petersfield
04.2024 - 02.2025
- Served coffee, espresso drinks and cocktails, enhancing guest experience through diverse beverage options.
- Maintained in-depth knowledge of menu items to effectively address dietary concerns and guide guest choices.
- Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Implemented feedback from customers and management to continuously improve service delivery and customer satisfaction.
- Cleared tables and reset dining area promptly, ensuring a welcoming environment for incoming guests.
Front of House Team Member
The Bull and The Hide
London
02.2021 - 01.2024
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
- Greeted guests upon arrival, offering immediate assistance and providing a welcoming atmosphere.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
Waitress
Szlachecki Palace Hotel
Czyzow, Poland
02.2018 - 05.2020
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Maintained safe hygiene and food handling standards for full compliance.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
Education
A-Levels -
Maria Curie-Sklodowska School Complex
Ozarow01-2018
Skills
- Customer service
- Team collaboration
- Menu knowledge
- Order accuracy
- Cash handling
- Time management
- Personalised service
- Fast-paced service
- Attention to detail
Timeline
Waitress
Mamuska
04.2025 - Current
Waitress
La Piazzetta
04.2024 - 02.2025
Front of House Team Member
The Bull and The Hide
02.2021 - 01.2024
Waitress
Szlachecki Palace Hotel
02.2018 - 05.2020
A-Levels -
Maria Curie-Sklodowska School Complex