Daria Czarnecka

Company Overview: Data & Analytics Solutions

• Business administration tasks, including but not limited to: Handling invoices and submitting expense claims via SAP
• Providing support for business travels by booking accommodations, flights and transfers using Concur, as well as sorting necessary visas and paperwork
• Analysing daily Safety Reports and handling travel arrangements to high-risk countries, liaising with the company's Global Protection Services stakeholders
• SME in uploading and publishing analyst reports to the company portal via Umbraco
• Creating Microsoft Teams Webinars and promoting them to relevant clients
• Formatting and validating analysis spreadsheets
• Picking up requests from Jira and raising Sales Requisitions in ORACLE
• Data & Analytics Solutions
• Maintained accurate records in Salesforce of all clients' activities

Company Overview: Investment Banking (via Hudson RPO)

• Scheduled and followed up on the candidate's interview process
• Managed reference checks and reference collection processes
• Held stakeholder relationship ( recruitment team, hiring team and candidates)
• Managed multiple diaries, scheduling interviews, as well as initiated background checks and screenings for newly hired employees
• Overseen team-shared mailboxes and distributed the workload to colleagues fairly
• Organised voluntary team bonding activities as well as days out
• Provided support, advice and training to new colleagues
• I was recognised as an expert in my team and appointed to provide wider training for other teams within the company

Company Overview: Online Retailer

• Assisted in resolving all customer-facing queries and problems, such as account and billing queries, and tracking their retail orders
• Received continuous back-to-back contacts throughout the shift from customers via phone, email and chat to support call centre service levels

• Made sure the patient experience is as comfortable and stress-free as possible
• Worked with doctors, midwives and other healthcare professionals
• Kept communication at its finest

Company Overview: Caring Services

• Caring Services

Company Overview: Airline

• Provided different in-flight public service announcements in English and Polish
• Operated around 100 hours of international flights per month
• Led safety briefings in English
• Skills include: strong verbal communication, great attention to detail and excellent interpersonal skills
• Trained in first aid, fire fighting, customer service and up-selling and cross-selling techniques
• Entrusted with the safety of the passengers, the crew and the company's property

• The role includes converting spoken language statements from the English language to Polish and vice versa
• Listened, understood and memorised content in the source language and translated it into the target language (English/Polish)

• Sorted and replenished stock, code checking across produce, fresh foods and dry goods
• Unloaded deliveries
• Provided customer service in-store