Daria Chirila
Oxford,United Kingdom
Summary
General Manager with 7 years’ experience in a high-volume environment, promoted internally to lead a £1.5M business over the past 3.5 years and managing a team of 20+ staff.
Highly experienced in coordinating day-to-day operations, prioritising workloads, resolving issues quickly, and maintaining high service standards in fast-paced environments. Skilled in allocating tasks, managing competing priorities, and ensuring performance expectations are consistently met.
Strong organisational and communication skills with a proactive approach to problem-solving. Currently transitioning into Facilities Management, with a strong interest on helpdesk coordination, SLA performance, and contractor management
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work history
General manager
Franco Manca
Oxford, Oxfordshire
2022.07 - 2026.03
- Managed full site operations of a £1.5M revenue business
- Led, supervised, and developed a team of 20+ staff
- Coordinated daily operations, ensuring efficiency and high service standards
- Broke a long-standing weekly sales record and repeated this achievement four additional times within the same year
- Allocated tasks and prioritised workloads across teams
- Resolved operational issues quickly, minimising disruption
- Worked with suppliers and external partners to maintain continuity of service
- Monitored performance and identified risks to service delivery
- Ensured compliance with health & safety procedures and company standards
Assistant manager/ Supervisor/ Waitress
Franco Manca
Oxford, Oxfordshire
2019.08 - 2022.07
- Progressed through multiple roles within the same company
- Provided support to manager during audits, ensuring accurate reports.
- Monitored sales performance regularly adjusting strategies as required.
- Supported day-to-day operations, scheduling, and coordination
- Developed strong organisational and communication skills in a fast-paced environment
Waitress
Cosmo Restaurants
Oxford, Oxfordshire
2019.01 - 2019.08
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Helped guests with questions about menu selection and made recommendations
- Achieved employee of the month and been promoted to section lead
- Kept dining area neat by clearing tables, wiping down surfaces and refreshing glasses or beverage
- Assisted host station by showing guests to their tables
Volunteer Classroom assistant
Centrul scolar special nr.1 (special school)
Ploiesti, Prahova
2017.10 - 2018.06
- Helped the teacher manage a class of 10 pupils and maintain a positive learning environment.
- Provided one-on-one assistance to students with learning disabilities or behavioural challenges.
- Helped students with their assignments and providing additional support as needed.
- Assisted teachers organizing activities such as end of year plays
Education
Economics
Liceul Victor Slavescu ( college )
Ploiesti, Prahova 2017.09 - 2018.06
BTEC - Business
City of Oxford College
OxfordSkills
- Facilities & Operations coordination
- Work order & Task allocation
- KPI Performance management
- Team leadership (20 staff)
- Contractor & Supplier coordination
- Problem solving & Issue resolution
- Organisation & Prioritisation
- Customer & Stakeholder communication
- Health & Safety compliance
- CRM Systems (Atreemo)
- Microsoft Office (developing excel skills)
- Financial budgeting
Languages
English
Advanced
Romanian
Native
References
References available upon request.
Timeline
General manager
Franco Manca
2022.07 - 2026.03
Assistant manager/ Supervisor/ Waitress
Franco Manca
2019.08 - 2022.07
Waitress
Cosmo Restaurants
2019.01 - 2019.08
Volunteer Classroom assistant
Centrul scolar special nr.1 (special school)
2017.10 - 2018.06
Economics
Liceul Victor Slavescu ( college )
2017.09 - 2018.06
BTEC - Business
City of Oxford College