Darcie Olding
Crawley,West Sussex
Summary
Dedicated professional with a strong passion for beauty, skincare, and makeup trends, complemented by excellent customer service and communication skills. Skilled in engaging with diverse customers, building rapport, and handling complaints effectively. Demonstrates reliability, adaptability, and the ability to quickly learn new products and techniques while thriving in fast-paced environments. A proactive team player with marketing and sales experience, efficient multitasking abilities, and physical endurance. Committed to delivering exceptional service and fostering positive customer experiences. Offering strong interpersonal and communication skills, with knack for creating welcoming atmosphere for patrons. Knowledgeable about teamwork, customer service, and multitasking in fast-paced environment. Ready to use and develop problem-solving, time management, and customer service skills in any role.
Overview
2
2
Languages
3
3
years of post-secondary education
2
2
years of professional experience
Work history
Bar staff member
Wetherspoons
Crawley, West Sussex
2025.10 - current
- Managed bar inventory for efficient operation.
- Handled cash transactions to ensure accurate accounting.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Adhered to health and safety regulations strictly.
- Managed customer disputes effectively, preserving business reputation.
- Prepared beverages, ensuring consistent quality.
- Rotated stock regularly, reducing waste from expired products.
- Liaised with kitchen staff for seamless service delivery.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Ensured customer satisfaction by providing excellent service.
- Checked identification to maintain legal compliance.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Customer Assistant
Primark
Crawley
2024.05 - 2025.06
- Supported customers with product advice and styling suggestions
- Delivered fast, friendly service in a high-volume retail environment
- Maintained well-presented displays and replenished stock efficiently
- Processed transactions accurately while ensuring a positive checkout experience
- Awarded a prize for most reusable bags sold within a week
Customer Service Assistant
Sainsbury’s
Crawley
2023.11 - 2024.01
- Provided excellent customer service across the shop floor and checkouts
- Helped customers with queries and tailored advice for their needs
- Maintained stock levels and ensured displays were appealing and accessible
- Worked collaboratively with colleagues to meet store performance targets
Retail Assistant
Tulleys Farm
2023.10 - 2023.11
- Assisted customers during a busy seasonal period, ensuring a welcoming experience
- Supported with product sales, enquiries, and restocking
- Contributed to maintaining a smooth and enjoyable customer journey
Education
Level 3 CTEC diploma in Sport - Sport
Chelsea FC Academy
Crawley, West Sussex 2023.09 - 2026.06
GCSEs -
Hazelwick School
Crawley, West SussexSkills
- Passionate about beauty, skincare, and makeup trends
- Excellent customer service and communication skills
- Confident engaging with diverse customers and building rapport
- Reliable, adaptable, and quick to learn new products and techniques
- Team player with a positive and proactive attitude
- Flexible with working hours and able to thrive in fast-paced settings
- Patience and tolerance
- Handling customer complaints
- Basic mathematics
- Verbal communication
- Efficient multitasking
- First aid training
- Physical endurance
- Marketing and sales experience
Interests
Beauty and makeup: experimenting with products, learning new techniques, and following trends, Helping friends and family with beauty looks and product recommendations, Sports and fitness, supporting teamwork and discipline
Affiliations
- Sports
- Aviation
- Makeup/beauty trends
- Cars
Accomplishments
Received many leadership awards throughout time in college/ school. Alongside merit awards at football for being on time and present throughout seasons.
Languages
English
Fluent
Spanish
Intermediate
References
References available upon request.
Timeline
Bar staff member
Wetherspoons
2025.10 - current
Customer Assistant
Primark
2024.05 - 2025.06
Customer Service Assistant
Sainsbury’s
2023.11 - 2024.01
Retail Assistant
Tulleys Farm
2023.10 - 2023.11
Level 3 CTEC diploma in Sport - Sport
Chelsea FC Academy
2023.09 - 2026.06
GCSEs -
Hazelwick School