Summary
Overview
Work history
Education
Skills
References
Timeline
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Daphne Mirembe

London,United Kingdom

Summary

Empathetic and community-focused professional with over 10 years’ experience in retail management, childcare, and volunteer coordination. Skilled in organising people, events, and resources with warmth and precision. Passionate about creating inclusive spaces and fostering local engagement. Currently studying for the APM Project Fundamentals Qualification to formalise project coordination skills and support sustainability-focused initiatives.

Overview

22
22
years of professional experience

Work history

Nanny

Private Families
London, UK
04.2013 - 08.2025
  • Coordinated daily routines and activities for over 10 children across multiple households, adapting plans to meet changing needs and preferences.
  • Built trusted relationships with families through consistent communication, reliability, and discretion—resulting in long-term placements and repeat referrals.
  • Maintained health and safety standards across all environments, including outdoor play and travel.
  • Supported emotional development and inclusivity through positive reinforcement and tailored engagement strategies.
  • Demonstrated initiative and flexibility in managing schedules, resources, and unexpected changes—ensuring smooth day-to-day operations.

Volunteer, Hospitality, Worship & Flower Ministries

Eagle City Church
London, UK
01.2013 - 01.2021
  • Hospitality Ministry: Welcomed attendees, prepared and served refreshments, and supported event logistics. Creating a warm, inclusive atmosphere for diverse groups.
  • Worship Ministry: Coordinated song materials, assisted with sound checks and stage setup, which supported the smooth running of services and special events.
  • Flower Ministry: Designed and maintained floral arrangements for services, weddings, and celebrations. Ensuring timely preparation and presentation aligned with event schedules.

Retail Manager / Deputy Manager / Supervisor / Assistant

Risky Retail Ltd
London
09.2003 - 01.2013
  • Led teams of up to 10 staff across multiple store locations, fostering collaboration and consistently delivering high service standards.
  • Supported staff in handling customer complaints more effectively by introducing clearer escalation steps and offering on-the-job guidance—leading to fewer repeated issues and more consistent customer satisfaction.
  • Managed stock levels, visual merchandising, and store presentation, contributing to smoother operations and more enjoyable shopping experiences for customers.
  • Coordinated store operations including scheduling, reporting, and compliance—ensuring efficient handovers and readiness for audits.
  • Maintained health and safety standards, achieving full compliance during internal reviews and external inspections.

Education

BA (Hons) - Business Information Systems

London South Bank University

APM Project Fundamentals Qualification(PFQ)

Association for Project Management

Skills

  • Project & Event Coordination
  • Community Engagement & Relationship Building
  • Volunteer Support & Team Collaboration
  • Organisation & Time Management
  • Conflict Resolution & Complaint Handling
  • Communication & Active Listening
  • Health & Safety Awareness
  • Microsoft Office Suite & Social Media Familiarity
  • Adaptability, Initiative & Problem Solving
  • Inclusive Practice & Diversity Awareness

References

References available upon request.

Timeline

Nanny

Private Families
04.2013 - 08.2025

Volunteer, Hospitality, Worship & Flower Ministries

Eagle City Church
01.2013 - 01.2021

Retail Manager / Deputy Manager / Supervisor / Assistant

Risky Retail Ltd
09.2003 - 01.2013

BA (Hons) - Business Information Systems

London South Bank University

APM Project Fundamentals Qualification(PFQ)

Association for Project Management

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Daphne Mirembe