Danylo Onyshchenko
Edinburgh
Summary
Customer-focused sales professional with over 4 years of experience in electronics, fashion, and direct-to-consumer retail. Expertise in identifying customer needs through effective questioning and providing tailored product recommendations. Proven ability to convert conversations into confident purchasing decisions, fostering brand loyalty. Thrives in fast-paced environments, collaborating with team members to enhance product knowledge and drive collective success.
Overview
4
4
Languages
8
8
years of post-secondary education
7
7
years of professional experience
Work history
Sales Associate, Cashier & Stockroom Assistant
Zara
Glasgow, Edinburgh
2023.09 - Current
- Trained new cashiers on store policies and procedures to maintain standards.
- Resolved customer complaints professionally leading to higher retention rates.
- Managed visual merchandising efforts, enhanced overall store appeal.
- Operated till accurately to ensure smooth checkout process.
- Demonstrated strong knowledge of products by answering customer queries effectively.
Sales & Customer Service Assistant
Time and Tide
Glasgow
2025.07 - 2026.01
- Coordinated with marketing department to align sales goals and initiatives.
- Improved sales performance through effective product demonstrations.
- Collaborated with team members to achieve collective sales goals.
- Implemented promotional strategies to increase brand awareness and boost sales.
Retail Sales Associate - Electronics
Allo
Mariupol, Ukraine
2020.01 - 2021.01
- Handled complicated customer queries adeptly enhancing overall client satisfaction.
- Monitored stock levels to avoid overstocking or understocking issues.
- Assisted customers in product selection, enhancing shopping experience.
- Managed returns and exchanges efficiently improving customer trust in our return policy.
Education
SVQ Level 4 - English
Ayrshire College
Kilwinning 2022.01 - 2023.01
Certificate of Higher Education - technician design
Mariupol Construction Professional College
2016.01 - 2020.01
Diploma of Higher Education - Interior Design
Glasgow School of Art
Glasgow 2023.01 - 2026.01
Skills
- Communication skills
- Problem-solving
- Quick learning
- Building relationships and trust
- Responsibility and accountability
- Calm under pressure
- Leadership
- Multilingual
LANGUAGES
English (Fluent)
Proficient (C2)
Ukrainian (Native)
Native
Russian (Native)
Native
Polish (A2)
Beginner
REFERENCE
+44 7718115941, Zara
AVAILABILITY
Flexible across evenings, and public holidays.
Timeline
Sales & Customer Service Assistant
Time and Tide
2025.07 - 2026.01
Sales Associate, Cashier & Stockroom Assistant
Zara
2023.09 - Current
Diploma of Higher Education - Interior Design
Glasgow School of Art
2023.01 - 2026.01
SVQ Level 4 - English
Ayrshire College
2022.01 - 2023.01
Retail Sales Associate - Electronics
Allo
2020.01 - 2021.01
Certificate of Higher Education - technician design
Mariupol Construction Professional College
2016.01 - 2020.01