Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work history
Sales Manager
United Industries Limited
, Pakistan
07.2022 - 06.2023
Increased year-on-year sales by 100%, implementing strategic business growth and retention initiatives.
Generated company growth through market expansion and sales.
Achieved exceptional client satisfaction feedback and ratings.
Created and directed sales team training and development programmes.
Monitored sales team performance, providing effective training to help reach revenue and profit targets.
Retained existing customers and substantially grew customer base, product line and sales volume.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Retail Sales Manager
Samsung
, Pakistan
09.2018 - 06.2022
I am Leading overall channel function for Samsung mobile phone division for Central Region. My main role is looking after Retail Channel, Retail Operations, Data Insights, Sales, Merchandising,
Looking after in-house share of 2000 shops including 250 branded shops with wholesale and retail touch points.
Operationally managing 8 City Managers, 70 Merchandisers, 150 retail promoters and 3 Distributors.
Achieving yearly and monthly sell out target and achieved 100% target consistently for 4 years and becoming top performing Sales Manger.
Implementation of Go to Market (GTM) strategies for both current & new products within retail front.
Establish Samsung brand presence in Organised Retail & Independent Retail by analysing the Retail Universe and invest in potential outlets to generate positive ROI
Sales and Trade Specialist
United Snacks
11.2015 - 09.2018
Tracked competitions, current market and consumer buying trends to develop marketing plans and strategies.
Researched and provided accurate sales forecasts and allocated resources to meet targets.
Collaborated with team members to meet sales goals within designated timelines.
Partnered with marketing teams to develop product pitches for boosting sales.
Managed supplier and vendor networks for consistent merchandise flow.
Displayed merchandise in prominent locations within stores to promote sales.
Sales Representative
The City School
, Pakistan
07.2012 - 11.2015
Prepared sales contracts and oversaw signing of both parties.
Adapted sales techniques to specific clients and promoted products based on individualised client needs.
Increased revenue by acquiring new customers and determining needs to offer relevant products.
Maximised business potential by providing excellent customer service and ensuring 100% client retention.
Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Built lasting relationships with clients through customer service interactions.
Developed new business by networking with valuable customers.
Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
Retail Sales Associate
Ravi Digital Print
, Pakistan
11.2009 - 06.2012
Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
Enhanced customer experience through all communication channels through professionalism and product knowledge.
Worked closely with stock team to guarantee product availability and meet client requests.
Actively participated in daily and department meetings, providing insights and recommendations.
Recommended merchandise based on exact customer needs, improving sales conversion rates.
Education
MBA -
National College of Business Administration & Econ
Pakistan
2011 - 2012
BBA(Hons) -
Imperial College Of Business Studies
Pakistan
2006 - 2010
Intermediate -
Board of Intermediate and Secondary Education
2003 - 2005
Matriculation (S.S.C) -
Lahore Lyceum
Pakistan
2001 - 2003
Skills
Salesforce
Rapport and relationship building
Lead generation
Communication and engagement techniques
Excellent communication skills
Sales process
Customer acquisition and retention
Market intelligence
Territory sales management
Sales office management
Sales and market development
Communication skills
Team building
Languages
Urdu
Native
English
Fluent
Timeline
Sales Manager
United Industries Limited
07.2022 - 06.2023
Retail Sales Manager
Samsung
09.2018 - 06.2022
Sales and Trade Specialist
United Snacks
11.2015 - 09.2018
Sales Representative
The City School
07.2012 - 11.2015
Retail Sales Associate
Ravi Digital Print
11.2009 - 06.2012
MBA -
National College of Business Administration & Econ
Wholesale Sales Representative at United Food Industries Corporation Limited (Deemah)Wholesale Sales Representative at United Food Industries Corporation Limited (Deemah)
Food Safety Lead at Wilmar Industries Zambia Limited (Former Global Industries)Food Safety Lead at Wilmar Industries Zambia Limited (Former Global Industries)