Danute Ezerskaite
Bathgate,West Lothian
Summary
Operations professional with over 5 years of leadership experience in managing multi-site business performance and financial reporting. Expertise in analyzing financial data, delivering actionable insights, and implementing structured reporting frameworks to improve efficiency and compliance. Proficient in KPI tracking, data validation, variance analysis, and Excel-based reporting. Currently pursuing an Honours degree in Business Management, with a focus on transitioning into financial services and central finance roles.
Overview
8
8
years of professional experience
Work history
Area Manager
Papa John's
Edinburgh
2021.11 - Current
- Previously managed multi-site operations across high-volume locations, overseeing financial performance, KPI delivery, and operational reporting across a workforce of 120+ staff
- Currently responsible for single-site operations following organisational changes (TUPE transfer), maintaining accountability for financial reporting, performance analysis, and operational delivery
- Produce and analyse financial and performance data, supporting reporting, data validation, and performance analysis using Excel dashboards tracking sales, customer satisfaction, and staff productivity
- Support data-driven decision-making, identifying trends and conducting variance analysis to improve efficiency and profitability
- Oversee budgeting, forecasting, payroll, and cost control, ensuring financial targets are achieved and financial risks are managed effectively
- Introduced structured reporting frameworks and performance review processes, including quarterly business reviews and store evaluation models, improving governance and visibility
- Developed and implemented a strategic partnership with an Edinburgh University, including an invoicing system, resulting in an 87% increase in orders in year two, demonstrating strong financial and operational impact
- Created and implemented a structured audit and control framework, including an audit sheet used for practice audits, significantly improving compliance, controls, and audit outcomes
- Conduct regular audits and ensure compliance with operational controls and governance standards, strengthening risk management across the business
- Established reporting and performance processes from scratch in a previously unsupported Area Manager function, improving data accuracy and decision-making capability
- Continuously coached and developed staff, enhancing performance, accountability, and operational consistency
- Act as a key stakeholder liaison, collaborating with senior leadership to resolve issues and align on financial and operational objectives
Store Manager
Papa John's
Edinburgh
2018.01 - 2021.11
- Managed daily operations with responsibility for financial performance, reporting, and service delivery
- Analysed sales data, KPIs, and financial metrics, supporting performance analysis and business decision-making
- Supported budget management and cost control, ensuring profitability and operational efficiency
- Ensured compliance with regulatory, health & safety, and operational standards, maintaining strong governance and risk control
- Recruited, trained, and developed staff, improving performance and supporting operational objectives
- Acted as key communication link between teams and senior management, supporting reporting and performance updates
Supervisor
Papa John's
Edinburgh
2017.10 - 2018.01
- Supervised daily operations, ensuring adherence to processes, controls, and service standards
- Monitored performance metrics and KPIs, supporting team productivity and efficiency
- Identified operational issues and contributed to process improvements and risk mitigation
Education
Confectioner (level 3)
Zirmunu Labour Market Training Centre
Vilnius, Lithuania2015-01
BA (Hons) - Business Management
The Open University
Milton Keynes 2023.10 -
High School Diploma - Secondary Education
Romuvos Gymnasium
Lithuania2010-06
Skills
- Financial reporting and analysis
- Data analysis and validation
- Excel dashboards and KPI tracking
- Budgeting, forecasting, cost control
- Regulatory compliance and audit
- Risk management and governance
- Stakeholder management and collaboration
- Process improvement and efficiency
- Change implementation and continuous improvement
Languages
English
Fluent
Lithuanian
Native
Russian
Native
Timeline
BA (Hons) - Business Management
The Open University
2023.10 -
Area Manager
Papa John's
2021.11 - Current
Store Manager
Papa John's
2018.01 - 2021.11
Supervisor
Papa John's
2017.10 - 2018.01
Confectioner (level 3)
Zirmunu Labour Market Training Centre
High School Diploma - Secondary Education
Romuvos Gymnasium