Danny Wells
Witney,Oxfordshire
Summary
I am a driven cybersecurity professional with extensive expertise in compliance monitoring, security log analysis, advanced threat protection and the deployment of preventative controls. Demonstrating proficiency in encryption technology utilisation and strategic cyber defence planning, ensuring robust application-level security controls. Skilled in network protocols and SIEM tools, providing comprehensive cybersecurity training and maintaining secure systems documentation. Adept at cloud computing security and information privacy principles, with a focus on data loss prevention and system hardening procedures. Committed to enhancing organisational security posture through effective security awareness messaging and handling sensitive data securely.
Overview
10
10
years of professional experience
Work history
Cyber security analyst
Howden Insurance
Witney, Oxfordshire
2024.01 - Current
- Managed 13 different IT tenants with over 6000 end users.
- Analysed network traffic for detection of suspicious activity.
- Managed patching schedules for systems, kept them up-to-date against known vulnerabilities.
- Updated firewall configurations for enhanced system protection.
- Implemented cybersecurity measures, safeguarded company's digital assets.
- Reduced risk of cyber attacks with proactive threat hunting.
- Maintained logs of all security events for future reference and learning.
- Ensured data privacy by enforcing strict access controls.
- Triaged and responded to alerts to reduce harm to critical data and systems.
2nd Line IT Support Technician
Howden Insurance
Witney, Oxfordshire
2023.03 - 2024.01
- Improved system performance with installation of new hardware components.
- Assisted in software installations to ensure optimal operating systems.
- Ensured a smooth transition during office relocations by organising and setting up all necessary IT equipment.
- Conducted regular maintenance checks for prolonged equipment life span.
- Collaborated with team members on complex projects and achieved successful outcomes through effective problem-solving techniques.
- Provided technical assistance to staff members, increased productivity levels.
- Trained non-technical staff members, simplified their interaction with tech tools and devices.
- Installed PAN and WLAN networks at remote locations.
1st Line IT Support Technician
Howden Insurance
Witney, Oxfordshire
2021.05 - 2023.03
- Enhanced system functionality by performing regular software updates.
- Collaborated with team members on complex projects and achieved successful outcomes through effective problem-solving techniques.
- Assisted in software installations to ensure optimal operating systems.
- Suggested improvements to existing IT infrastructure which were implemented successfully.
- Troubleshot technical glitches with advanced diagnostic tools.
- Transformed company's digital security measures by reinforcing firewalls and antivirus software.
- Coordinated with vendors during hardware upgrades, improved overall system efficiency.
- Managed office IT inventory for efficient resource allocation.
Customer service assistant
Waitrose & Partners
Witney, Oxfordshire
2019.06 - 2021.05
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Processed returns and exchanges swiftly, enhancing customer satisfaction levels.
- Assisted customers with product inquiries for enhanced shopping experience.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Prioritised tasks during busy periods for maximised productivity .
Purchase ledger clerk
Nationwide Crash Repair Centre
Witney, Oxfordshire
2016.01 - 2019.05
- Ensured timely payments to suppliers, enhanced relationships.
- Resolved complex discrepancies in ledger accounts for accurate record keeping.
- Managed supplier relations for improved service levels.
- Prepared BACS payments to settle supplier balances.
- Reconciled purchase orders with invoices for financial accuracy.
- Liaised with internal departments on purchase queries for efficient resolution.
Education
Microsoft SC900
2024.06 -
CompTIA Security+
2024.05 -
Skills
- Compliance monitoring proficiency
- Security log analysis
- Advanced threat protection
- Encryption technology utilisation
- Strategic cyber defence planning
- Application-Level security controls
- Network protocols knowledge
- SIEM tools proficiency
- Providing cybersecurity training
- Data loss prevention knowledge
- Maintaining secure systems documentation
- Cloud computing security knowledge
- Information privacy principles
- Security awareness messaging
- System hardening procedures
- Handling sensitive data securely
Affiliations
- Reading
- Video Games
- Golf
- Exploring the outdoors
References
References available upon request.
Timeline
Microsoft SC900
2024.06 -
CompTIA Security+
2024.05 -
Cyber security analyst
Howden Insurance
2024.01 - Current
2nd Line IT Support Technician
Howden Insurance
2023.03 - 2024.01
1st Line IT Support Technician
Howden Insurance
2021.05 - 2023.03
Customer service assistant
Waitrose & Partners
2019.06 - 2021.05
Purchase ledger clerk
Nationwide Crash Repair Centre
2016.01 - 2019.05