Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Languages
Timeline
Generic

Danny Rollins

Bedworth,WAR

Summary

Responsible individual motivated to drive and be part of growing company. Possesses good navigational skills.


Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.

Overview

9
9
years of professional experience

Work history

Customer Insights Administrator

Cadent Gas
Coventry, West Midlands
12.2023 - Current
  • Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
  • Streamlined office operations by implementing efficient administrative procedures.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.

HGV Class 2 Driver

DHL
Coventry, West Midlands
07.2023 - 12.2023

Delivering chocolate and other confectionery items.

Adhering to a set delivery route and schedule.

Trying to stay on time and keep transport in the loop of any problems that arise on / off the road and with loading / unloading of items.

HGV Class 2 Driver

EVRI
Coventry, West Midlands
01.2023 - 07.2023

Loading pallets of parcels and delivering them to sub depots owned by EVRI.

  • Checked items for safe loading and security, adhering to specified load capacity information.
  • Reported incidents in line with company policy.
  • Performed numerous full load and multi-drop deliveries, consistently working within company targets.
  • Executed deliveries accurately and efficiently, exceeding service expectations.
  • Undertook pallet-delivery work in line with set schedule.
  • Assisted with efficient loading and unloading of company vehicles.
  • Conducted daily walkaround checks to verify vehicle roadworthiness.
  • Adhered to driving hours laws to prevent tiredness and risk of accidents.
  • Worked safely to move materials from site to site.
  • Completed hand-balling and lifting to facilitate smooth deliveries.
  • Operated tail lift safely to move pallets and boxes.
  • Drove vehicles responsibly and safely, following British and EU road transport regulations.

HGV Class 2 Driver

Restore Datashred
Coventry, West Midlands
01.2022 - 06.2022
  • Checked items for safe loading and security, adhering to specified load capacity information.
  • Undertook pallet-delivery work in line with set schedule.
  • Worked safely to move materials from site to site.
  • Completed hand balling and lifting to facilitate smooth deliveries.

Also responsible for the shredding of highly sensitive information from courts, police stations, military installations on site, providing a receipt of destruction to customers.

HGV Class 2

ALTO Automotive
Northampton, NTH
01.2021 - 01.2022

Responsible for collecting and delivering used cars from we buy any car pods.

Taking pictures of collected vehicles ensuring all documents / damage accounted for.

Delivering vehicles to BCA sites following all procedures and rules on company sites.

Ensuring transport office receives timely updates regarding ETA's and any problems out on the road.

  • Adhered to driving hours laws to prevent tiredness and risk of accidents.
  • Completed multi-drop and long hauls of up to 300+ miles.
  • Assisted with efficient loading and unloading of company vehicles.
  • Drove vehicles responsibly and safely, following British and EU road transport regulations.
  • Conducted daily walk-around checks to verify vehicle road worthiness.
  • Reduced vehicle running costs by adopting fuel-efficient driving techniques.

Multi Skilled Operative

DHL
Coventry, West Midlands
02.2016 - 02.2021
  • DHL Experience
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Completed work following safety rules for best working practices.
  • Minimized product damage, ensuring goods were correctly handled and stored to task specifications.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.


Use of the network rail FAMS system (Fleet Asset Management System) to store, move and transfer different warehouse products to the correct assigned location.

Responsible for accurate data input to minimize disruption and place objects in the correctly stored location in the warehouse.


When DHL moved warehouses I was single highhandedly responsible for over 16,000 items that needed to be moved on the FAMS due to the fleet spares team being a very small team.


Briefly handled investigations where items had been misplaced into tho the wrong locations and was responsible for reaching and outcome that suited both the warehouse and the customer in order to receive the correct items needed for track maintenance / train repairs.


Can work at a fast pace and have all work done within set time limits, very competent computer user who uses a computer 80% of my time so I know my way around one.

Education

Diploma - undefined

Level 4 Knowledge of interviewing victims and witnesses. (3 credits) Level 4 Knowledge of interviewing suspects in relation to priority and volume investigations. (3 credits). Level 3 Knowledge of searching individuals. (2 credits). All within a policing context. Licenses Fork Lift Crab Truck - undefined

Nicholas Chamberlaine Technology college

2 Diploma - Public Services, Public Service

Level 3 Certificate in Knowledge of Policing Level 3 Knowledge of providing initial support to victims and witnesses. - undefined

2013

credit) Level 3 Knowledge - undefined

North Warwickshire and Hinckley College
2013

2 Public Services Level 3 Certificate in Knowledge of Policing - undefined

2012

individuals. (3 credits) Level 4 Knowledge of conducting priority and volume investigations.(4 - undefined

North Warwickshire and Hinckley College
2012

Skills

  • Flexible and Adaptable
  • Multitasking Abilities
  • Data entry

Interests

Anything to do with cars / motorbikes

Very competent around computers or anything to do with IT in general.

Additional Information

  • References ; Chantelle Martin - Cadent Gas Team Leader - Chantelle.Martin@Cadentgas.com
  • Megan Burscough - Cadent Gas Level 3 Support - Megan.Burscough@Cadentgas.com

Languages

English
Advanced

Timeline

Customer Insights Administrator

Cadent Gas
12.2023 - Current

HGV Class 2 Driver

DHL
07.2023 - 12.2023

HGV Class 2 Driver

EVRI
01.2023 - 07.2023

HGV Class 2 Driver

Restore Datashred
01.2022 - 06.2022

HGV Class 2

ALTO Automotive
01.2021 - 01.2022

Multi Skilled Operative

DHL
02.2016 - 02.2021

Diploma - undefined

Level 4 Knowledge of interviewing victims and witnesses. (3 credits) Level 4 Knowledge of interviewing suspects in relation to priority and volume investigations. (3 credits). Level 3 Knowledge of searching individuals. (2 credits). All within a policing context. Licenses Fork Lift Crab Truck - undefined

Nicholas Chamberlaine Technology college

Level 3 Certificate in Knowledge of Policing Level 3 Knowledge of providing initial support to victims and witnesses. - undefined

credit) Level 3 Knowledge - undefined

North Warwickshire and Hinckley College

2 Public Services Level 3 Certificate in Knowledge of Policing - undefined

individuals. (3 credits) Level 4 Knowledge of conducting priority and volume investigations.(4 - undefined

North Warwickshire and Hinckley College

2 Diploma - Public Services, Public Service

Danny Rollins