Danny Jackson
Tadley,Hampshire
Summary
Highly motivated and hard working employee. Experienced in many areas including the tyre industry and working with appliances.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
22
22
years of professional experience
Work History
Appliance service technician
elite digital appliances
Basingstoke, Hampshire
09.2016 - 02.2025
- Enhanced troubleshooting skills by attending regular training sessions.
- Troubleshot complex mechanical issues, resulting in successful repair resolutions.
- Utilised advanced diagnostic tools for accurate detection of appliance faults.
- Prioritised tasks effectively under pressure, maintaining high-quality results consistently.
- Maintained safe working environment by following stringent health and safety protocols during every job.
- Attended regular manufacturer workshops, enhancing understanding of brand-specific appliance specifications.
- Maintained high customer satisfaction by providing timely and efficient appliance repairs.
- Prepared comprehensive reports on each job undertaken, improving record keeping efficiency.
- Kept detailed records of services conducted for future reference and warranty purposes.
- Improved customer relations with clear communication and professional demeanour.
- Ensured minimal disruption to clients' daily routines during service visits.
- Expanded knowledge of latest technologies for improved service delivery.
- Built trust with customers by offering honest advice about appliance conditions and potential solutions.
- Assured compliance with industry standards whilst repairing different brands of appliances.
- Strengthened team performance through proactive sharing of technical knowledge.
- Performed preventative maintenance on appliances to avoid future breakdowns.
- Diagnosed malfunctioning appliances to determine repair requirements.
- Repaired faulty and damaged wiring to restore electrical function.
- Replaced defective parts for improved equipment longevity.
- Evaluated electrical faults to eliminate repeat malfunction.
- Wore protective clothing to maintain safe working environments.
- Completed electrical inspection reports to enable fault diagnosis and repair.
- Operated precision tools across varied technical tasks.
- Applied crimp and solder techniques to securely splice cables.
- Was a lead technician advising and teaching at least 6 other people
Tyre technician
Tructyre Ats
Crawley, West Sussex
09.2013 - 07.2016
- Provided valuable advice for proper tyre maintenance, enhancing vehicle safety.
- Demonstrated in-depth knowledge of various types and brands of tyres to assist customer choices.
- Ensured customer satisfaction by providing top-quality tyre repair and replacement services.
- Remained abreast with latest industry trends and technologies for continuous professional development.
- Kept up-to-date inventory records for efficient management of stock levels.
- Repaired punctures efficiently, minimising downtime for clients.
- Adhered strictly to company policies and procedures whilst performing all tasks.
- Maintained clean work environment to promote efficiency and safety.
- Rotated tyres regularly as part of routine maintenance service.
- Installed new tyres correctly, enhancing vehicle performance and longevity.
- Inspected wheel alignment using sophisticated machinery, ensuring optimal vehicle handling.
- Delivered timely service to customers, reducing wait times.
- Ensured proper disposal of used tyres, promoting environmental responsibility.
- Performed detailed inspections of tyres for signs of wear or damage.
- Balanced wheels properly after tyre installation for smoother rides.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- 24 hour call outs
- Motorway roadside assistance
- Have react card but needs renewing
Retail worker
Tesco Distribution Centre
Crawley, West Sussex
07.2012 - 09.2013
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Participated actively in staff meetings encouraging team spirit and cohesion.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Minimised stock damage by consistently practising safe and secure stock handling methods.
Tyre technician
ATS Euromaster
Crawley, West Sussex
03.2003 - 03.2012
- Offered superior customer service through clear communication and professionalism.
- Kept up-to-date inventory records for efficient management of stock levels.
- Rotated tyres regularly as part of routine maintenance service.
- Delivered timely service to customers, reducing wait times.
- Maintained clean work environment to promote efficiency and safety.
- Ensured customer satisfaction by providing top-quality tyre repair and replacement services.
- Installed new tyres correctly, enhancing vehicle performance and longevity.
- Performed detailed inspections of tyres for signs of wear or damage.
- Ensured proper disposal of used tyres, promoting environmental responsibility.
- Repaired punctures efficiently, minimising downtime for clients.
- Adhered strictly to company policies and procedures whilst performing all tasks.
- Demonstrated in-depth knowledge of various types and brands of tyres to assist customer choices.
- Balanced wheels properly after tyre installation for smoother rides.
- Rotated, mounted and balanced tires on cars, trucks and vans.
- Maximised efficiency by coordinating the changing and rotating of tires.
- Located and fixed tire flats with compounds or physical patches.
Education
Thomas Bennett Community College
CrawleySkills
- Self-motivated
- Strong verbal communication
- Attention to detail
- Extremely organised
- Scheduling
- Team liaison
- Problem solving
- Time management
- Team player
- Communication skills
Timeline
Appliance service technician
elite digital appliances
09.2016 - 02.2025
Tyre technician
Tructyre Ats
09.2013 - 07.2016
Retail worker
Tesco Distribution Centre
07.2012 - 09.2013
Tyre technician
ATS Euromaster
03.2003 - 03.2012
Thomas Bennett Community College
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